Business Details
43 Years
experience
Emergency
services
Trusted Water Damage Restoration & Cleaning Services in Austin
Founded in 1983, The Steam Team has been a trusted leader in water damage restoration and comprehensive cleaning services for over four decades. Our team of IICRC-certified technicians and NADCA-certified air duct specialists deliver 24/7 emergency response and meticulous restoration solutions for residential and commercial properties across Austin and surrounding areas. With a BBB A+ rating, recognition as a top workplace, and industry awards for excellence in customer service and restoration, we combine technical expertise with a commitment to community.Our services span water damage mitigation, fire damage recovery, mold remediation, and specialized cleaning, supported by partnerships with major insurance carriers. We guarantee satisfaction through transparent communication, advanced training, and a focus on minimizing secondary damage while streamlining insurance processes for clients.
Services
Water Damage Restoration
Carpet Cleaning
Air Duct Cleaning
Fire Damage Restoration
Mold Remediation
Tile Cleaning
Rug Cleaning
Upholstery Cleaning
Storm Damage Cleanup
Commercial Cleaning
Details
- Year established: 1983
Highlights and features
- We have 43 years of local experience in Austin's unique climate challenges.
- Our team holds IICRC and NADCA certifications for specialized restoration expertise.
- 24/7 emergency services with rapid response to minimize property damage.
- Award-winning customer service recognized by Austin American-Statesman and industry peers.
- Preferred vendor for 8 of Texas' top insurance carriers for seamless claims processing.
Associations and certifications
- BBB
- IICRC
- NADCA
What people say
24/7 availability
Certified technicians
Award-winning service
Insurance coordination
BBB A+ rated
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses flooding, leaks, and storm-related emergencies with rapid extraction and drying. Certified technicians use industrial equipment to prevent mold growth and structural compromise. We coordinate with insurance providers to streamline repairs while prioritizing property preservation and occupant safety.
Carpet Cleaning
Professional carpet cleaning utilizes truck-mounted extraction systems for deep soil removal and stain treatment. Our IICRC-certified technicians apply eco-friendly solutions to extend carpet lifespan while improving indoor air quality. We service residential homes and commercial spaces with minimal disruption to daily operations.
Air Duct Cleaning
NADCA-certified air duct cleaning removes contaminants from heating and cooling systems using specialized rotary brushes and HEPA-filtered vacuums. This service improves energy efficiency and reduces allergens in homes and businesses. We follow strict safety protocols to maintain system integrity during the cleaning process.
Fire Damage Restoration
Comprehensive fire damage restoration includes soot removal, odor elimination, and structural repairs for properties affected by flames or smoke. Our team uses thermal fogging and ozone treatments to neutralize persistent odors while restoring damaged materials to pre-loss condition.
Mold Remediation
Certified mold remediation specialists contain and eliminate fungal growth through HEPA vacuuming, antimicrobial treatments, and controlled demolition of affected materials. We address moisture sources to prevent recurrence while following EPA-recommended containment procedures for occupant health protection.
Questions
What emergency services do you offer?
We provide 24/7 water extraction, fire damage mitigation, and storm damage board-up services with same-day response available across our service areas.
Are your technicians certified?
All restoration technicians hold IICRC certifications, while air duct specialists maintain NADCA credentials for industry-standard service quality.
Which areas do you service?
We operate throughout Austin, Round Rock, Georgetown, Pflugerville, Lakeway, Leander, Manor, Hutto, Kyle, Buda, and surrounding Texas communities.
How do you handle insurance claims?
As a preferred vendor for 8 major Texas insurers, we directly coordinate repairs and documentation to simplify the claims process for policyholders.
What cleaning methods do you use?
We employ truck-mounted extraction for carpets, rotary brush systems for ducts, and eco-friendly antimicrobial solutions tailored to each surface type.
Do you guarantee your work?
Yes, we offer a satisfaction guarantee and will address any unresolved issues until clients are fully satisfied with the results.
Videos
Reviews (7)
Ann Morris
Dec 19, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Albert and Reece were terrific and enthusiastic! They explained everything they were going to do and did a thorough inspection after the cleaning. I highly recommend them!
Services:Remove pet stains & odors,Clean carpet
Albert and Reece were terrific and enthusiastic! They explained everything they were going to do and did a thorough inspection after the cleaning. I highly recommend them!
Services:Remove pet stains & odors,Clean carpet
Jackie Gardner
Dec 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Give Mario a raise. Our dog is hard on the upholstery. Our sofas look so much better after he was here. We will be using this service again.
Service:Clean upholstery
Give Mario a raise. Our dog is hard on the upholstery. Our sofas look so much better after he was here. We will be using this service again.
Service:Clean upholstery
Luca B.
Nov 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We were very pleased with the quality of their work. A courteous professional crew that worked with care and demonstrated solid skills. Not a frequent occurrence these days.
Service:Clean ducts & vents
We were very pleased with the quality of their work. A courteous professional crew that worked with care and demonstrated solid skills. Not a frequent occurrence these days.
Service:Clean ducts & vents
Kay Mailander
Nov 17, 2021
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Critical:Punctuality,Responsiveness
If you only need emergency clean up - use. DO NOT USE for rebuilds, repairs. They have very poor management skills in major rebuild projects.
If you only need emergency clean up - use. DO NOT USE for rebuilds, repairs. They have very poor management skills in major rebuild projects.
Kelsey Mosher
Sep 23, 2021
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I've been working with Steam Team Austin for all of my 7 years in the apartment industry. However, I became more involved with this incredible supplier in the last year as a new manager and especially with the destruction from TX winter storm Uri. A restoration team is not typically a supplier you want to have to become close with, as it usually (not always) means some sort of devastation or emergency occurred. However, in these moments of fire, water, biohazard and more - there's no team I'd trust more. I cannot sing enough praises for the Austin division of Steam Team, specifically Wes, Ashtynn
Rhonda Purelli
Jul 17, 2021
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So....was sitting at a RED traffic light at Braker & The Domain entrance (near Dillards) @ 9:50AM today, and the Steam Team (#15) van decided to run the RED light. The light was taking a little longer than normal, but again, the Steam Team van simply got impatient and ran the RED light. Once it turned green, we all moved to the next light at Braker & Mopac, and lo and behold, caught up to the Steam Team (#15) van. Is this something allowed at the Steam Team? Asking for a friend......
Ed Tisdale
Jun 27, 2021
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This is the third time we have called The Steam Team to clean our carpets. Our son-in-law, who has been in the flooring business for almost 30 years, would probably disown us if we called anyone else. The Steam Team has been his go-to service for a lot of years. It was a pretty ho-hum experience actually. We asked for a early appointment so we could open the house and turn on the ceiling fans to speed up the drying process before it got too hot. Well, their dispatcher called us at 8:30 to say that the tech would be there at 9:00, just as we agreed. At 9:00, Mario pulled up in his van. He took a
