Business Details
Emergency
services
Austin's Trusted Damage Restoration Experts
At Total Restoration of Texas, we have dedicated ourselves to becoming Austin's most trusted partner for water, flood, and fire damage restoration. With over two decades of experience, our independently owned company combines cutting-edge technology with certified expertise to deliver comprehensive solutions for residential and commercial properties. Our team of IICRC-certified professionals is available 24/7 to respond to emergencies, utilizing infrared moisture detection tools and antimicrobial treatments to ensure thorough restoration. We pride ourselves on maintaining direct relationships with major insurance companies to streamline billing processes while prioritizing our clients' needs throughout every project phase.From initial water extraction to complete rebuilds, our commitment to quality workmanship and exceptional customer service has earned us an A+ BBB rating and numerous five-star reviews across multiple platforms. Our locally owned operation ensures personalized attention to every case, with the same technician guiding clients from first response through final restoration.
Services
Flood Damage Restoration
Fire Restoration
Mold Removal
Water Damage Repair
Structural Rebuild
Highlights and features
- We offer 24/7 emergency response with technicians on-site within an hour of your call
- Our team maintains IICRC certifications with continuing education in water damage restoration
- We utilize infrared moisture detection technology for comprehensive damage assessment
- Direct billing relationships with all major insurance companies simplify claims processing
- Locally owned with over 20 years of experience serving Austin-area properties
Associations and certifications
- IICRC
- BBB
What people say
24/7 emergency response
Certified technicians
Insurance coordination
Thorough restoration
Professional staff
Services
Flood Damage Restoration
Our certified technicians respond within an hour to flood emergencies, using industrial pumps for water extraction and thermal imaging for moisture detection. We implement antimicrobial treatments to prevent mold growth while documenting all damage for insurance claims. The same team remains throughout the drying and rebuilding process to ensure complete property restoration.
Mold Removal
We identify and eliminate mold infestations using containment barriers and HEPA filtration systems. Our process includes structural drying with industrial dehumidifiers and antimicrobial treatments for complete remediation. Technicians conduct post-remediation testing to verify successful mold elimination while maintaining safe indoor air quality throughout the process.
Fire Restoration
Our team addresses both structural damage and smoke residue after fire incidents. We employ specialized cleaning techniques for soot removal from surfaces and contents while implementing odor elimination strategies. The restoration process includes rebuilding damaged structures using materials that meet current safety standards and insurance requirements.
Water Damage Repair
We handle all water damage scenarios from burst pipes to appliance failures. Our process involves immediate water extraction, structural drying with commercial-grade equipment, and damaged material replacement. Technicians monitor moisture levels throughout the drying process to ensure complete restoration before rebuilding begins.
Structural Rebuild
Our rebuild services restore properties to pre-loss condition following water or fire damage. We coordinate all aspects from drywall replacement to flooring installation while maintaining insurance compliance. The same team that handled initial mitigation oversees reconstruction to ensure continuity and quality control throughout the restoration process.
People
Jason
Owner
With over 20 years in the restoration industry, Jason leads Total Restoration of Texas as owner. He oversees operations and insurance coordination while maintaining direct client communication throughout complex restoration projects.
Ryan
Lead Technician
Ryan serves as lead technician with specialized expertise in water damage restoration. He responds to emergency calls and manages on-site operations, maintaining client communication from initial assessment through final restoration.
Kylie
Office Manager
Kylie manages administrative operations and insurance claim coordination. She provides client support throughout the restoration process and ensures smooth communication between technicians, clients, and insurance providers.
Questions
What types of damage do you handle?
We specialize in water, flood, and fire damage restoration for residential and commercial properties, including mold remediation and complete structural rebuilding.
Are you available for emergencies?
Yes, we provide 24/7 emergency service with technicians arriving within an hour of your call for urgent damage situations.
How do you work with insurance companies?
We maintain direct relationships with major insurers, handling billing and documentation while keeping clients informed throughout the claims process.
What areas do you serve?
We operate throughout the Austin metropolitan area including Buda, Cedar Park, Georgetown, Round Rock, and surrounding communities.
Are your technicians certified?
All technicians hold IICRC certifications with ongoing training in water damage restoration and mold remediation techniques.
What makes you different from other restoration companies?
We provide continuous service with the same technician throughout your project, combine advanced technology with personalized service, and maintain A+ BBB accreditation.
Reviews (6)
Kelly Grimes
Oct 06, 2021
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These people are great to work with - responsive, prompt, knowledgeable. We had a leak coming out of some drywall and had no idea what was causing it - Ryan figured out the source within a couple minutes and then explained the whole process that would need to happen in order to fix the leak and the water damage. Gave us a very detailed quote within 24 hours and went above-and-beyond to work with our insurance (who wasn't nearly so great to work with). Definitely recommend!
Caffeinatedmomma
Oct 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We had a leak that turned into a much bigger issue than we knew it would. But Ryan was so quick to respond, very good at communicating with us the whole time, walking us through the damages and what could wait and what couldn't. He made a really tough situation easier to handle. Would recommend this company to anyone!
Services:Mold inspection,Water damage cleanup,Flooring
We had a leak that turned into a much bigger issue than we knew it would. But Ryan was so quick to respond, very good at communicating with us the whole time, walking us through the damages and what could wait and what couldn't. He made a really tough situation easier to handle. Would recommend this company to anyone!
Services:Mold inspection,Water damage cleanup,Flooring
Pamela Tarquinio
Sep 23, 2021
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During the Feb '20 winter freeze, a cap blew off of a pipe in the middle of the night. Within an hour, I awoke to flooding throughout my entire house. I called more water mitigation companies than I can count and ended up on 12 waitlists. Once roads opened up, Total Restoration of Texas was the first company who had the means and the equipment to help. All the others were short-staffed and under-equipped to fill the enormous needs of our community. I got a 9:30 pm text from Kylie, the office manager. She apologized for the late contact and asked if I still need help. (Ummm... Yes, please!) Ryan
Julie Chiles
Aug 06, 2021
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Right before my lake house was finished, there was a water leak that ruined most of the baseboards and door casing in the house. Total Restoration came out the day after I called them and met me. They were able to start the very next day to address the water damaged and deal with the mold issue. They were very professional and kept me updated on the progress. They filed a claim directly to my insurance company, which I appreciated, because I had enough to deal with. I would highly recommend using Total Restoration if you ever have the need to.
Md Jamali
Apr 30, 2021
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Jason and his crew are a well-oiled machine. We had never dealt with water damage before (toilet overflowed while we were gone) and boy was it a process. They worked and got it done it the time quoted. They probably would have finished sooner but the TX Snowpocalypse slowed things down. They were all so easy to work with and attention to detail was top notch. Ryan was fantastic and got us started on the process. Their painters and drywall crew are the bomb - the house looks better than before! The entire crew is extremely professional and available to answer any questions no matter what. I highly
Brent Kettle
Mar 06, 2021
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Just simply AWESOME. Kylie was supportive of the dire straits we were in, explained the whole process and even what we should look out for if we didn't use them. Ryan, can't say enough good things but will provide a few. very professional, prompt, on time, and the best part responsive, day or night. I texted him and called him evening and day and if he couldn't take the call immediately, always responded within 15 min. Was just awesome. if you are in a spot to need a water restoration company, things aren't good and if like me have no idea what next steps are. Ryan and Kylie helped me through it
