Business Details
35 Years
experience
Emergency
services
Your Trusted Partner for Damage Restoration in Austin
At Austin Hi-Tech Restoration, we approach every project with unwavering commitment to restoring safety, stability, and trust in your property. With over three decades of experience since 1991, our certified team combines advanced technology with hands-on expertise to address water, fire, storm, and structural damage. We prioritize transparency in communication, ensuring clients understand every step of the restoration process while we handle complex insurance claims documentation.Our locally-rooted team treats every property as if it were our own, employing meticulous containment strategies and moisture monitoring systems to prevent secondary damage. Through continuous training and investment in cutting-edge equipment, we maintain industry-leading standards while delivering personalized service that reflects our deep ties to the Austin community.
Services
Water Damage Restoration
Fire Damage Restoration
Emergency Board-Up Services
Storm Damage Repair
Emergency Water Extraction
Details
- Year established: 1991
Highlights and features
- We offer 24/7 emergency response with 1-hour arrival guarantee
- Our team uses state-of-the-art moisture detection technology
- 33 years of specialized experience in fire and water restoration
- We provide transparent communication with daily progress updates
- Certified professionals with 300+ combined years of restoration expertise
What people say
Amazingly detailed
Super professional
Always on time
Thorough with questions
Extremely thankful
Services
Water Damage Restoration
Our water damage specialists respond within one hour to mitigate property damage using thermal imaging cameras and moisture meters. We implement containment barriers to protect unaffected areas while employing industrial dehumidifiers and air movers for complete drying. The process includes documentation for insurance claims and coordination with reconstruction teams for seamless repairs.
Fire Damage Restoration
We provide comprehensive fire damage recovery including soot removal, smoke odor elimination, and structural repairs. Our technicians use specialized cleaning agents and air scrubbers to restore indoor air quality while preserving salvageable belongings. The process includes content cleaning, deodorization, and complete reconstruction services.
Emergency Board-Up Services
Our 24/7 board-up team secures damaged properties with plywood installation and tarping to prevent weather exposure and vandalism. We document all openings with measurements and materials used for insurance claims while implementing temporary fencing and power solutions when needed.
Storm Damage Repair
We handle comprehensive storm damage restoration including roof tarping, window boarding, and structural drying. Our crews document weather conditions at time of loss and coordinate with insurance adjusters for efficient claims processing. Services include debris removal and reconstruction of damaged building components.
People
Chase
Project Supervisor
Lead mitigation manager with demonstrated expertise in coordinating complex restoration projects. Maintains constant client communication while overseeing technical execution of water damage remediation protocols.
Gabriel
Mitigation Specialist
Experienced technician specializing in containment system installation and moisture monitoring. Provides technical expertise during daily client consultations and progress updates.
Albert
Senior Technician
Veteran restoration specialist with extensive experience in structural drying and content preservation. Implements advanced moisture removal techniques while maintaining client-focused service standards.
Questions
What types of damage do you handle?
We specialize in water damage, fire damage, storm damage, and emergency board-up services for residential and commercial properties.
Are you available for emergencies?
Yes, we provide 24/7 emergency response with a one-hour arrival guarantee for all service areas.
How do you handle insurance claims?
We document all damage with moisture readings and photo evidence, then manage the entire claims process with your insurance provider.
What areas do you serve?
We serve Austin and surrounding areas including Cedar Park, Round Rock, Georgetown, and Pflugerville.
How long have you been in business?
We've been serving Austin since 1991 with over 33 years of specialized restoration experience.
Reviews (7)
Kelly
Jan 22, 2022
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I cannot say enough good things about Bonifacio and his crew. They installed a kitchen faucet and under sink water filter for me, and wired in a UV light into my AC unit. Not only was their work excellent quality, they were also a pleasure to communicate with, were extremely punctual, and left the work area very clean after finished. We also had a pipe leak a few days after that I contacted Bonifacio and he came to check it out and fix it that day. Id recommend them for anything! Very professional and trustworthy.
Linda G.
Oct 21, 2021
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Jordan is fantastic! I appreciate he's punctuality. He was very thorough and knowledgeable about the repairs I needed for water damage in my home.
Alicia G.
Apr 16, 2021
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We had a pipe burst in our house during the February 2021 winter storm. This flooded my upstairs bathroom, kitchen, living and dining room. This destroyed my kitchen cabinets, bathroom cabinets, ceiling and hardwood floors. Austin Hi- Tech was sent to my house by USAA. 8 days later Austin Hi- Tech showed up and told us that they didn't want to be there. The techs told us that they wanted to be working on bigger jobs. They put 6 fans in my house for a week and did nothing else. They did not remove the wet wood flooring. They did not remove the wet drywall and wet insulation. They did
Kristi P.
Mar 18, 2021
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This team of labor was brought in to help in a post-100-year-freeze outside of Austin in a senior apartment complex that suffered electricity and water loss, then a flood of water when the pipes burst on the patios. While the numbers of help were large, the help was only by direction of the manager, not by request of the tenant. As a member of senior population needed help hooking back up washers after sheetrock was torn out, getting water, moving furniture responsibily and having respect for the older population, this is just not what was happening. Management for these places are too few to
Janie Gallegos
Jul 02, 2020
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Had a great experience with Austin Hi-Tech Restoration. Discovered water damage to my ceiling after a rain storm. Received recommendation from my insurance company and immediately a representative called to assess the damage and was given a quote. Soon after folks showed up to fixed the problem. That was not the great experience; the great experience was the individuals that did job had to move all of my furniture and wall art so they could paint almost entire house to match the fixed area. Workers took extra care with all of my stuff that nothing was broken. Supervisors were always swinging by
James Cobb
Oct 13, 2019
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We had Austin Hi-Tech give us an estimate for some roof and rafter damage for our insurance. They were prompt and professional and their price was very reasonable. We went with them to do the work and we're very pleased with the result. The project manager assigned was very good with communication and setting expectations and the work crew was courteous and very efficient. They knocked out the work in a timely manner and left the job site clean and tidy. I would highly recommend them to others for work.
Sarah Richardson
Aug 31, 2019
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I had a fantastic experience with Austin HI Tech after my entire downstairs flooded. They were thorough and prompt and communicated really clearly throughout the process of replacing my floors. Every sub contractor who worked on my house was polite and dedicated and did a fantastic job. My neighbors even commented about how nice everyone was! The project manager was on top of his game from start to finish and made things as painless as possible. I wouldnt hesitate to work with these great folks again.
