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Business Details
At 911 Restoration of Charleston, we are a dedicated team of professionals committed to helping our community rebuild after disasters. Founded on the principles of the Fresh Start philosophy, we believe every crisis presents an opportunity for renewal. We provide fast, reliable, and compassionate restoration services to homeowners and businesses in Charleston and the surrounding areas. Our company is built on a foundation of empathy, integrity, and unwavering commitment to customer satisfaction. We invest in the best training, equipment, and technology to handle any restoration project with efficiency and expertise.

As a locally owned and operated business, we treat every customer like family. Our mission is to restore properties and rebuild lives, striving to exceed expectations in every project we undertake. We aim to minimize damage with our 24/7 emergency response, delivering high-quality services using the latest industry practices. Trust us to communicate with respect and understanding throughout the restoration process.
Services
Water Damage Restoration Fire Damage Restoration Mold Removal Sewage Cleanup Sanitization Commercial Restoration Storm Damage Restoration Flood Cleanup Air Quality Testing Basement Drying
Highlights and features
  • We offer 24/7 emergency response with a 45-minute arrival time.
  • Our team uses advanced techniques for complete property restoration.
  • We are locally owned and operate with empathy and integrity.
  • Our services include water, fire, mold, and sewage damage cleanup.
  • We provide a Fresh Start philosophy to rebuild lives.
Services
Water Damage Restoration
Our water damage restoration service addresses flooding, leaks, and moisture issues to prevent structural damage and mold growth. Using advanced water extraction and drying techniques, we restore your property quickly and efficiently. Trust our team to minimize disruption and ensure a safe, dry environment.
Fire Damage Restoration
We provide comprehensive fire damage restoration, including soot cleanup, ash removal, and structural repairs. Our experts work to eliminate health risks and restore your property to its pre-loss condition. Count on us for a thorough and compassionate recovery process.
Mold Removal
Our mold removal service identifies and eliminates mold to protect your health and property. Certified technicians use advanced equipment to ensure a safe and mold-free environment. We address even the most stubborn mold issues with precision and care.
Sewage Cleanup
Sewage backups require immediate attention to prevent health hazards and property damage. Our sewage cleanup service includes removal, disinfection, and restoration to ensure a safe environment. We respond quickly to minimize stress and restore your property.
Commercial Restoration
We offer fast and reliable commercial restoration services to minimize downtime for businesses. Our team handles water, fire, and mold damage with advanced techniques to restore your property efficiently. Trust us to get your business back on track with minimal disruption.
Reviews (6)
Michael Fedorenko
Sep 23, 2021 Report
Positive:Professionalism,Responsiveness
Andrew did a fine job cleaning up my crawl space and making it a safe environment for plumber to do his work. 911 Restoration will be my first choice for future clean-ups.
Service:Water damage cleanup
Julian Kuszmaul
Apr 14, 2021 Report
Positive:Professionalism,Quality,Responsiveness
These guys were great. Professional, courteous, responsive, and genuinely nice.
Service:Water damage cleanup
Gregg Sargent
Oct 02, 2020 Report
Positive:Professionalism,Quality
Nice to work with Mark and Andrew that care and are very professional.
Megan Harbin
Jul 26, 2020 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Mark and Andrew are very professional to work with, and extremely knowledgeable. They are very responsive and understand the urgent need involving these situations. I would trust them to cover all of my home restoration needs in the future!
Jessica Ludwick
Jul 18, 2020 Report
Mark came to our house on Christmas Day when we had flooding in our basement with several inches of water. The transformation in just a few days was amazing. He got our basement completely dry and was at our house everyday to check and make sure everything was progressing in the right direction. From start to finish just completely went above and beyond to help us through our Christmas Day emergency. I would highly recommend his services to anyone. Professional and personable. Extremely pleased with the work completed to restore our home and its belongs after our basement flooded.
Forrest Deleot
Sep 26, 2017 Report
Being a first time homeowner, water damage has been one of the most intimidating and alarming issues I have yet faced. Mr. McQueeny, the owner, has been hands on from the initial call. Their team have been extremely helpful providing guidance, solutions, and personal attention to details that have given me the peace of mind to get through my loss. Whether you file a claim with insurance, or the paying our of pocket Mr. McQueeny will work with you on fair rates, advice on how the claims process works, and provide great solutions. Mr. McQueeney was a claims adjuster before buying this company and