Business Details
33 Years
experience
Emergency
services
Your Trusted Partner for Emergency Damage Restoration in Charleston
Established in 1993, BOSS Disaster Restoration has built a reputation as a trusted leader in emergency damage restoration services. Our IICRC-certified technicians bring over 30 years of combined expertise to address water, fire, storm, and mold damage with precision and urgency. We operate 24/7 across Charleston and the Tri-County area, utilizing proprietary water extraction technology and state-of-the-art equipment to minimize property damage.Our team works directly with all major insurance providers to streamline claims processes while maintaining full transparency and accountability. With a focus on rapid response and comprehensive restoration, we prioritize client safety, property integrity, and long-term satisfaction through proven methodologies and continuous industry education.
Services
Water Damage Restoration
Fire Damage Restoration
Storm Damage Cleanup
Mold Remediation
Contents Cleaning
Structural Drying
Debris Removal
Insurance Claims Assistance
Hardwood Floor Restoration
HVAC Cleaning
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of specialized disaster restoration experience
- Our team includes IICRC-certified technicians with advanced training
- We implement a proprietary water extraction system for faster results
- We provide 24/7 immediate response for all emergency situations
- We are accepted by all major insurance providers for seamless claims
Associations and certifications
- IICRC
What people say
Professional team
Saved the day
Quick response
Thorough explanations
Insurance experts
Services
Water Damage Restoration
Our 24/7 water damage restoration service utilizes truck-powered extraction equipment and proprietary drying techniques to remove standing water and moisture from hardwood floors, walls, and structural components. We specialize in rapid response to prevent secondary damage like mold growth while documenting all affected areas for insurance claims. Our technicians complete structural drying and repairs to restore properties to pre-loss condition.
Fire Damage Restoration
We provide comprehensive fire damage restoration including soot removal, smoke odor elimination, and structural repairs. Our process begins with emergency board-up and content protection, followed by specialized cleaning of HVAC systems and personal belongings. We coordinate with insurance adjusters to ensure complete coverage for smoke-damaged textiles, electronics, and fine art while implementing safety protocols for hazardous materials.
Mold Remediation
Our IICRC-certified mold remediation specialists identify moisture sources and implement containment strategies to prevent cross-contamination. We use HEPA filtration and antimicrobial treatments to safely remove mold from drywall, insulation, and structural components. The process includes air quality testing and encapsulation to ensure complete remediation while protecting occupant health during and after treatment.
Storm Damage Cleanup
We respond immediately to storm-related emergencies with 24/7 board-up services, roof tarping, and structural drying. Our team documents wind and water damage for insurance claims while securing properties against further exposure. We specialize in restoring hurricane-damaged homes with content packing, debris removal, and reconstruction services to return properties to habitable condition.
Contents Cleaning
Our contents cleaning service includes inventory documentation, ultrasonic cleaning of electronics, and textile restoration for fire- or water-damaged belongings. We use climate-controlled storage facilities for safekeeping during restoration and employ specialized techniques for fine art, photographs, and delicate fabrics. This service reduces replacement costs by preserving valuable personal property through advanced cleaning technologies.
Questions
Can I call BOSS for emergencies at any time?
Yes, our IICRC-certified technicians are available 24/7 for immediate response to water, fire, and storm emergencies in the Charleston area.
Do you work directly with insurance companies?
Yes, we collaborate with all major insurance providers to document damage thoroughly and ensure proper claim processing for restoration services.
What sets BOSS apart from other restoration companies?
Our proprietary water extraction system, 30+ years of local experience, and IICRC-certified technicians provide faster, more comprehensive restoration solutions.
How quickly can you respond to water damage emergencies?
We typically arrive within hours of your call to begin water extraction and prevent further property damage from flooding or leaks.
Do you handle both residential and commercial restoration?
Yes, we provide complete damage restoration services for both homes and businesses across the Charleston Tri-County area.
Videos
Reviews (4)
Donovan Rider
Sep 22, 2021
Report
The team was absolutely amazing to work with. We had water damage from an overflowed toilet and they were so quick and responsive that we were able to save our floors. They were very professional, responsive and easy to work with. It was helpful having a team of calm and collected individuals working with you when youre in a panic situation. Highly recommend Ed & the team.
Jon Petersen
Sep 03, 2021
Report
Critical:Quality,Responsiveness
Never use Boss. They are the worst. We had to hire a second mitigation company to come out to our house and correct the mistakes and poor quality Boss completed. I recommend Belfoir or anyone else quit frankly. This is a honest review please run away and choose someone else.
Services:Flooring,Mould removal,Water damage cleanup
Never use Boss. They are the worst. We had to hire a second mitigation company to come out to our house and correct the mistakes and poor quality Boss completed. I recommend Belfoir or anyone else quit frankly. This is a honest review please run away and choose someone else.
Services:Flooring,Mould removal,Water damage cleanup
Faye Sullivan
Jul 01, 2021
Report
We had lots of water damage from the condo above. I have bronchitis and was very concerned about mold issues . Boss came immediately when called. I was very impressed with their skill and professionalism.… Definitely four stars, I could not be more pleased. Special thanks to Josh, Ed and a third person who all worked tirelessly and cleaned so well. Faye Sulllivan 853 597 4091
Jane Murray
Apr 23, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Boss was great in helping with water loss and repairs at my rental home. They were able to work around tenants' schedule and Covid restraints. I would recommend anyone with water loss big or small to use their services. On time, neat and clean, as well as professional.
Services:Painting,Remodelling,Water damage cleanup
Boss was great in helping with water loss and repairs at my rental home. They were able to work around tenants' schedule and Covid restraints. I would recommend anyone with water loss big or small to use their services. On time, neat and clean, as well as professional.
Services:Painting,Remodelling,Water damage cleanup
