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22 Years
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Emergency
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Your Trusted Plumbing & HVAC Experts in Auburn, NY
Donofrio Mechanicals has been delivering comprehensive plumbing and HVAC solutions since 2004, serving residential, commercial, and industrial clients across Central New York and the Finger Lakes Region. Our philosophy centers on quality workmanship, honest advice, and replacing only what is necessary to ensure cost-effective solutions. Our technicians undergo advanced training to stay current with industry codes and best practices, ensuring reliable service for every client. We prioritize customer satisfaction by offering timely, guaranteed work and maintaining transparency in all interactions. Our commitment to excellence extends to emergency services, available 24/7 to address urgent plumbing and HVAC needs. We proudly service a wide range of systems, including water heaters, sewer lines, gas piping, and HVAC installations, while providing specialized solutions like backflow testing and tankless water heater maintenance.

Our teams expertise covers new construction projects, renovations, and utility services, ensuring tailored solutions for every client. We offer competitive pricing, military and senior discounts, and flexible financing options to accommodate diverse needs. With a focus on community well-being, we help prevent water damage and system failures through proactive maintenance and expert repairs. Our dedication to quality, combined with decades of local experience, has built a reputation as a trusted partner for all plumbing and HVAC requirements.
Services
Drain Cleaning Plumbing Leaks Camera Services Backflow Testing HVAC Installation Water Heater Replacement Sewer Line Repair Gas Piping Service Contracts Tankless Water Heaters
Details
  • Year established: 2004
Highlights and features
  • We offer 24/7 emergency plumbing and HVAC services for urgent needs.
  • Our team has over 20 years of combined experience in the industry.
  • We provide military and senior citizen discounts for select services.
  • All work is guaranteed with transparent pricing and no hidden fees.
  • Our technicians undergo advanced training to ensure code-compliant solutions.
Services
Plumbing Services
We provide comprehensive plumbing solutions for leaks, drain cleaning, sewer line repairs, and gas piping. Our certified technicians use advanced tools to diagnose and fix issues efficiently, ensuring long-term reliability. Services cover residential, commercial, and industrial properties with emergency support available 24/7.
HVAC Installation
Our HVAC experts install and service heating and cooling systems, including boilers, air handlers, and ductwork. We handle both residential and commercial projects, prioritizing energy efficiency and system longevity. All installations meet local codes and manufacturer specifications for optimal performance.
Water Heater Replacement
We replace and maintain gas, electric, and tankless water heaters from leading brands. Our team ensures proper sizing and installation to maximize efficiency. Emergency services address leaks or failures, preventing property damage while restoring hot water access promptly.
Backflow Testing
Certified technicians perform backflow testing and certification to protect potable water systems from contamination. Services comply with local regulations and include detailed reporting for commercial and industrial clients to maintain compliance and safety standards.
Tankless Water Heaters
We specialize in tankless water heater installation and maintenance, offering energy-efficient solutions for continuous hot water. Our technicians optimize system performance through annual flushing and scale removal, ensuring reliability and reduced energy costs for homeowners and businesses.
Questions
What areas do you service?
We serve Central New York and the Finger Lakes Region for all plumbing and HVAC needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent issues.
Are financing options available?
Yes, we offer special financing for 48 months with approved credit. Contact us for details.
What discounts do you provide?
We offer 10% off for military members and senior citizens on select services.
How can I schedule a service?
Call us at 855-296-8719 or request a quote online for prompt assistance.
Reviews (6)
Kevin Curtis
Aug 04, 2021 Report
Joe Donofrio is an awesome guy. My main drain from my house into my septic tank broke and he came out and replaced it all in one day. He also removed some tree stumps with the excavator he brought and also dug a drainage ditch for me that I needed to have done. He did alot of extra work for me and I wasn't hit with an outrageous price.
Honestly I got alot of stuff done because of him and definitely saved a ton of money because of Joe. Will absolutely use the company for any of my future needs. Great company and great team. Very very impressed. A++++
Kevin C. - Very Happy Customer
Eric Vreeland
Apr 02, 2021 Report
Positive:Quality,Responsiveness,Value
excellent job with furnace replacement!
quality work at a great price.
Living In Auburn Ny
Jul 20, 2020 Report
Absolute worst. They installed a pump incorrectly, and after numerous problems since that installation (that they seriously overcharged me for) they finally corrected the pump (which I had been insisting all along based on very obvious observations), and they still had the nerve to not accept any responsibility. This place creates problems they can then charge you for.
Tod Clem
Jul 15, 2020 Report
Positive:Professionalism,Quality,Responsiveness
I had a emergency with a water heater and Plumbing Masters/Donofrio were extremely helpful. I had tried 3 other companies who couldn't help me for at least a week. Plumbing Masters/Donofrio solved my problem with in 2 hours. They are are an amazing company to deal with and next time I will call them first
Linda Hitt
Jul 05, 2020 Report
The staff at Donofrio Mechanicals was professional, courteous and knowledgeable. They serviced our old furnace and when we needed a new one they replaced it. From the quote to completion, they were professional and dependable. They helped us with the paperwork and kept us informed on our status through email and we have been completely satisfied.
Dana Murray
Aug 06, 2019 Report
Conscientious and quick workers on all levels of the company, from the person who tried to fix my furnace (David) to his helpers (Jamie in particular, who came to fix my shower but also helped with the furnace) to Madeline at the home office keeping me up to date with the timeline of the project. I hope nothing else breaks, but if it does, I'll be glad to go back to Dorofino.