Business Details
50+ Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Newark, NY
Founded in 1948, Lagana Plumbing & Heating has been a trusted provider of heating, ventilation, air conditioning, and plumbing services to the Finger Lakes region. Our factory-trained technicians prioritize customer satisfaction, delivering reliable solutions tailored to residential and commercial needs. With decades of experience, we combine advanced technology with personalized service to ensure optimal indoor comfort. Our commitment to quality is reflected in our 100% satisfaction guarantee and comprehensive maintenance programs. We specialize in new installations, emergency repairs, and preventive maintenance, serving Wayne, Ontario, and Monroe counties.Backed by partnerships with leading brands like Rheem, we offer energy-efficient equipment and transparent pricing. Our teams expertise extends to water treatment systems, indoor air quality solutions, and plumbing services, ensuring holistic home comfort. Customer trust remains our foundation, supported by prompt emergency response and flexible financing options. Through integrity and technical excellence, we strive to exceed expectations in every project.
Services
HVAC Installation
Plumbing Services
Hot Water Heaters
Commercial HVAC
Water Treatment
Preventive Maintenance
Emergency Repair
Indoor Air Quality
Lagana Loyalty Club
Ductless Systems
Details
- Year established: 1948
Highlights and features
- Family-owned with 75+ years of local service excellence.
- Factory-trained technicians ensure precise, reliable repairs and installations.
- 100% satisfaction guarantee on all heating and cooling services.
- Emergency service available 24/7 for urgent HVAC or plumbing issues.
- Comprehensive solutions from top brands like Rheem and Trane.
What people say
Excellent service
Professional technicians
Prompt emergency response
100% satisfaction guarantee
Competitive pricing
Services
HVAC Installation
We specialize in installing energy-efficient heating and cooling systems tailored to your home's size and climate needs. Our experts ensure proper sizing and ductwork design for optimal performance. Backed by manufacturer warranties and decades of technical expertise, we deliver long-lasting comfort solutions.
Plumbing Services
From emergency leak repairs to full system upgrades, our certified plumbers handle residential and commercial needs. We install water heaters, fix sewer lines, and ensure code compliance. Advanced diagnostics minimize disruptions while maximizing system longevity and efficiency.
Preventive Maintenance
Regular maintenance extends equipment life and prevents emergencies. Our technicians clean coils, check refrigerant levels, and inspect components. The Lagana Loyalty Club offers priority service, labor warranties, and discounts to keep systems running efficiently year-round.
Emergency Repair
HVAC failures demand immediate attention. We provide 24/7 emergency response with technicians available within 24 hours. Rapid diagnostics and same-day repairs restore comfort quickly, supported by fully stocked service vehicles and transparent pricing.
Indoor Air Quality
We improve air quality through advanced filtration, humidifiers, and REME HALO purifiers. Our solutions reduce allergens, control moisture, and eliminate pollutants. Custom installations ensure healthier environments for homes and businesses with measurable efficiency improvements.
People
Mitch Ruffalo
Owner
Mitch Ruffalo leads Lagana Plumbing & Heating with a commitment to integrity and customer-first service. With decades of industry experience, he ensures every project meets rigorous quality standards while maintaining the company's founding values of trust and reliability.
Questions
What HVAC services do you offer?
We provide installations, repairs, preventive maintenance, and emergency services for residential and commercial heating and cooling systems.
Do you service plumbing systems?
Yes, we handle water heaters, sewer lines, leak repairs, and plumbing installations with 24/7 emergency availability.
Are financing options available?
Yes, we offer financing with approved credit for HVAC and plumbing upgrades to qualified customers.
What areas do you serve?
We serve the Finger Lakes region, including Wayne, Ontario, and Monroe counties in New York.
Do you offer maintenance plans?
Yes, the Lagana Loyalty Club includes annual maintenance, priority service, and labor warranties.
Videos
Reviews (7)
Libby Indermaur
Jan 25, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Colton and Nate were extremely knowledgeable, efficient, and thorough. They installed a sump pump and croc, replaced old cast iron pipes, and installed my washer and dryer. I will absolutely be calling them again for any future work!
Service:Duct and vent installation
Colton and Nate were extremely knowledgeable, efficient, and thorough. They installed a sump pump and croc, replaced old cast iron pipes, and installed my washer and dryer. I will absolutely be calling them again for any future work!
Service:Duct and vent installation
Jerry Lamb
Jan 11, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Always can rely on Professional Customer Service and Repairs. Always courteous on the phone and will always notify you when their technician is on the way. I highly recommend them for all of your needs
Services:Toilet repair,HVAC maintenance
Always can rely on Professional Customer Service and Repairs. Always courteous on the phone and will always notify you when their technician is on the way. I highly recommend them for all of your needs
Services:Toilet repair,HVAC maintenance
Adam
Dec 23, 2021
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Our steam heating boiler gave up the ghost at the beginning of the season, leaving us without whole house heat. A new boiler can be a rather large unexpected expense, and not everybody knows steam systems! Everyone we worked with at Lagana was pleasant and professional, and always started by making sure we were set with short term heating. Josh was very knowledgeable with our quote, and Clayton and Connor clearly knew what they were doing with the install. We now have a new boiler for comfortable heat this winter, beautifully installed quickly and cost effectively!
Jim Castner
Dec 03, 2021
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Excellent company to do business with. Called for no heat service on a Saturday and technician arrived ready to go to work. Colton found the problem but unfortunately the part had to be ordered. Luckily the temperature outside was in the high 50's. Derek arrived on the following Thursday and installed the new parts. Very professional from the start to the finish. Would definitely recommend.
Melissa Nault
Nov 16, 2021
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Positive:Professionalism,Punctuality,Responsiveness
We are so impressed with Lagana! They installed a new furnace and AC. The system is quiet, and the smart thermostat gives us the control options we were looking for. The team was courteous and professional. Thanks to Derek, Clayton, Nate and Nick!
Services:Heating system installation,Thermostat installation,AC installation
We are so impressed with Lagana! They installed a new furnace and AC. The system is quiet, and the smart thermostat gives us the control options we were looking for. The team was courteous and professional. Thanks to Derek, Clayton, Nate and Nick!
Services:Heating system installation,Thermostat installation,AC installation
Marcia Phillips
Nov 10, 2021
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We had Derek at today's heating maintenance and have had him in the past. He is very professional, friendly, always calls ahead of arriving and we look forward to him taking care of our AC and furnace. When you call Lagana Plumbing & Heating Office, they are very friendly and helpful in scheduling for someone to come out. I would highly recommend them.
Pamela Lambert
Sep 24, 2021
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Very impressed!!! They were very professional on time did a thourough and very good job both installing whole house filtration sanitation system toilet and hot water heater. They were very polite clean and respectful. I would highly recommend them as they also didnt try to rip you off by stating one price and charging another. Very nice young men!
