Business Details
Emergency
services
Trusted Plumbing & Heating Services in Cheshire, CT
New Concepts Plumbing & Heating has built a reputation as a trusted full-service plumbing and heating contractor serving Connecticut. Our certified technicians utilize state-of-the-art technology to diagnose and resolve plumbing and heating issues efficiently, prioritizing long-term solutions over temporary fixes. With decades of combined experience, we specialize in installing and servicing complete plumbing systems, energy-saving boilers, and hydronic heating solutions. Our commitment to quality is reflected in our use of industry-leading equipment and adherence to safety standards. We offer 24-hour emergency services to address urgent needs, ensuring reliability when customers need it most.As members of the Better Business Bureau and PHCC, we uphold the highest standards of professionalism and customer satisfaction. Our team provides free estimates and flexible scheduling to accommodate client needs, whether for small repairs or large-scale renovations. We serve all of Connecticut from our Cheshire headquarters, combining local expertise with comprehensive service capabilities. Our focus on transparency, expertise, and customer-centric solutions has made us a preferred choice for residential clients seeking dependable plumbing and heating services. Through consistent service excellence and community engagement, we continue to strengthen our position as a trusted industry leader.
Services
Heating Services
Plumbing Services
Emergency Plumbing
Gas Line Repair
Water Heater Installation
Bathroom Remodeling
Kitchen Plumbing Upgrades
Sump Pump Installation
Plumbing Violation Corrections
Water Purification Systems
Highlights and features
- We offer 24-hour emergency plumbing and heating services for urgent needs
- Our certified technicians use state-of-the-art diagnostic technology
- We provide free estimates with flexible scheduling options
- Our team specializes in energy-saving boiler and hydronic heating systems
- We serve all residential customers across Connecticut
Associations and certifications
- Better Business Bureau
- PHCC
Services
Heating Services
We provide comprehensive heating services including boiler installations, hydronic system repairs, and energy-efficient heating solutions. Our specialists handle oil-to-gas conversions, carbon monoxide detection, and system diagnostics for residential properties. Using advanced technology, we ensure optimal performance and safety for all heating systems across Connecticut.
Plumbing Services
Our full-service plumbing solutions cover repairs, installations, and upgrades for residential properties. We handle gas and water piping, sump pumps, water heaters, and plumbing violation corrections. Our experienced technicians address emergencies and scheduled projects with immediate on-site problem resolution to minimize disruption for Connecticut homeowners.
Emergency Plumbing
We offer 24-hour emergency plumbing services for urgent leak repairs, pipe bursts, and system failures. Our rapid response team addresses critical issues at any time, prioritizing immediate solutions to prevent property damage. Connecticut residents can rely on our after-hours availability for plumbing emergencies requiring urgent attention.
Water Purification
We install and service water purification systems to improve residential water quality. Our solutions include filtration systems, water testing, and contamination remediation. Connecticut homeowners benefit from customized purification setups that ensure safe drinking water and protect plumbing infrastructure from mineral buildup and contaminants.
Bathroom Remodeling
We specialize in complete bathroom renovations including fixture installations, plumbing updates, and layout modifications. Our team handles toilet, sink, and faucet replacements while ensuring code compliance. Connecticut homeowners receive tailored solutions that combine functionality with modern design aesthetics for improved bathroom spaces.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24-hour emergency plumbing services for urgent repairs and system failures across Connecticut.
What areas do you service?
We serve all residential customers throughout Connecticut from our Cheshire headquarters location.
Are your technicians certified?
Yes, all our technicians are certified professionals trained in modern plumbing and heating system diagnostics.
Do you provide free estimates?
Yes, we offer free estimates with flexible scheduling for all plumbing and heating projects.
What payment methods do you accept?
We accept online payments through our secure payment portal for customer convenience.
Are you BBB accredited?
Yes, we maintain accreditation with the Better Business Bureau and PHCC industry association.
Reviews (6)
Mark Diglio
Oct 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tom was great! He was very responsive, tried and succeeded in helping to limit my costs, and went out of his way to accommodate my needs. He followed up as promised in a timely manner. I would use New Concepts for any future plumbing needs and I wholeheartedly recommend them.
Services:Repair faucet,Repair toilet
Tom was great! He was very responsive, tried and succeeded in helping to limit my costs, and went out of his way to accommodate my needs. He followed up as promised in a timely manner. I would use New Concepts for any future plumbing needs and I wholeheartedly recommend them.
Services:Repair faucet,Repair toilet
Maria Monte
Oct 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
We recently moved to a new home and had issues with our hot water, so we called Tom and he came out later that same day to look. He was quick to respond, communicated his expected timing, and was overall great to deal with. We will absolutely be calling Tom the next time the need arises!
Service:Repair water heater
We recently moved to a new home and had issues with our hot water, so we called Tom and he came out later that same day to look. He was quick to respond, communicated his expected timing, and was overall great to deal with. We will absolutely be calling Tom the next time the need arises!
Service:Repair water heater
Thomas Baldwin
Jul 01, 2021
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Critical:Responsiveness
Called for what might be a simple pipe repair under my kitchen sink. They where to busy to take the job on after hours. My home is less then 5 miles away from there office. Guess they only want big ticket repairs and installation
Service:Find & repair leak
Called for what might be a simple pipe repair under my kitchen sink. They where to busy to take the job on after hours. My home is less then 5 miles away from there office. Guess they only want big ticket repairs and installation
Service:Find & repair leak
Kaitlyn Khan
Jun 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tom came to hook up my gas stove where there had previously been an electric one. He was very knowledgeable and communicative. He provides wonderful service. I had consulted with another plumber first and am so glad I chose to go with New Concepts Plumbing. I will be using this company from now on.
Tom came to hook up my gas stove where there had previously been an electric one. He was very knowledgeable and communicative. He provides wonderful service. I had consulted with another plumber first and am so glad I chose to go with New Concepts Plumbing. I will be using this company from now on.
Sandra Kelsey
Nov 26, 2020
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Positive:Punctuality,Quality,Value
I have utilized New Concepts Plumbing & Heating not only for my personal residence but I have also referred many of my clients to them. The owner is straight forward and honest and sticks to his word. I am happy to give New Concepts a great review and I highly recommend them.
I have utilized New Concepts Plumbing & Heating not only for my personal residence but I have also referred many of my clients to them. The owner is straight forward and honest and sticks to his word. I am happy to give New Concepts a great review and I highly recommend them.
Susanne Cesana
Nov 26, 2020
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Tom is not only a great person, he is a very skilled and capable plumber! He has a mastery of understanding and knowledge about plumbing systems, the quality of products that need to be used for positive results, and how to troubleshoot an issue. He is dependable, and his prices are fair. He is my go-to guy when plumbing problems arise as they inevitably do. Thank you Tom for being someone I can trust!
