Business Details
23 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in North Haven, CT
Founded in 2003 by Jarrett J. Rousseau, our company has built a reputation for excellence in plumbing and heating services across Connecticut. With over two decades of experience, we specialize in repairs, installations, and emergency solutions for residential and commercial clients. Our team combines technical expertise with a commitment to customer satisfaction, utilizing advanced tools like video pipe inspections and high-pressure hydro jets. As a veteran-owned business, we prioritize integrity, reliability, and community trust in every project. From sump pump repairs to full-house repiping, our licensed professionals deliver lasting solutions tailored to individual needs. We take pride in transparent communication, competitive pricing, and completing jobs efficiently without compromising quality.Our 20+ years of service in New Haven County reflect our dedication to mastering complex plumbing challenges and maintaining long-term client relationships. By staying updated on industry innovations, we ensure our clients receive modern, energy-efficient systems that meet evolving standards. Customer testimonials consistently highlight our prompt response times, clean workspaces, and ability to resolve urgent issues like frozen pipes or water heater failures. Whether addressing minor leaks or designing new construction plumbing layouts, we approach every task with the same level of professionalism that has defined our business since 2003.
Services
Plumbing Services
Water Heater Repair
New Construction
Pipe Thawing
Sewer Inspection
Remodels
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of specialized plumbing and heating expertise
- Our veteran-owned business prioritizes integrity and community trust
- Licensed and insured technicians for all Connecticut plumbing needs
- Same-day emergency service for urgent plumbing failures
- Advanced diagnostics using video pipe inspections and hydro jetting
What people say
Prompt courteous service
Knowledgeable and capable
Saved money with diagnostics
Reliable fix-it squad
Honest recommendations
Services
Plumbing Services
Comprehensive plumbing solutions for Connecticut residents since 2003. Our licensed technicians handle everything from minor leaks to complete house repiping. We specialize in emergency repairs for sump pumps, water pressure issues, and frozen pipes using advanced hydro jetting technology. Our team ensures lasting results through thorough diagnostics and quality installations.
Water Heater Repair
Expert repair and replacement for conventional and tankless water heaters. We offer same-day service for urgent issues like lack of hot water or leaking units. Our technicians perform detailed inspections to recommend budget-friendly solutions while considering household needs and energy efficiency requirements.
Pipe Thawing
Specialized pipe thawing using high-pressure water jetting technology. Our team safely removes ice blockages and scale buildup in pipes with 3,100 PSI equipment. This service prevents pipe bursts and restores water flow efficiently, available since 2006 with proven effectiveness for Connecticut winters.
Sewer Inspection
Advanced sewer and drain pipe diagnostics using video camera technology. We identify clogs, cracks, and potential issues without destructive digging. Real-time visual inspections help create precise repair plans, saving time and reducing costs while maintaining plumbing system integrity.
Remodels
Full-service plumbing for kitchen and bathroom remodels. Our experienced team designs efficient layouts and installs modern fixtures while ensuring code compliance. We coordinate with contractors for seamless integration of plumbing systems in renovation projects, prioritizing functionality and water efficiency.
People
Jarrett J. Rousseau
Owner
Jarrett founded the company in 2003 after serving 8 years as a Coast Guard Damage Controlman. He holds unlimited master plumbing, piping, and heating licenses from Connecticut. A North Haven resident, he combines military discipline with technical expertise to lead the team.
Questions
What areas do you service?
We primarily serve New Haven County, Connecticut, including North Haven, Hamden, and surrounding communities for residential and commercial plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, water heater failures, and severe leaks requiring immediate attention.
Are your technicians licensed?
All our plumbers hold active Connecticut licenses including PLM.282011-P1 and HTG.0394346-S1 certifications for plumbing and heating services.
What plumbing services do you offer?
We handle all aspects of plumbing including repairs, installations, pipe thawing, sewer inspections, water heater services, and complete bathroom/kitchen remodels.
Can you help with frozen pipes?
Yes, we use high-pressure hydro jetting (3,100 PSI) to safely thaw frozen pipes, a service we've provided since 2006 with specialized equipment and licensed technicians.
Reviews (7)
Chris Hauman
Dec 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
These guys are awesome. On time, courteous and professional. I highly recommend Rousseau Plumbing and Heating.
These guys are awesome. On time, courteous and professional. I highly recommend Rousseau Plumbing and Heating.
Jan Wang
Oct 29, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent service. Prompt response to our call. Quickly identified our problem and fixed it, professionally and courteously. Have been looking for quite a while for a reliable and reasonable plumbing company and we've finally found one.
Service:Find & repair leak
Excellent service. Prompt response to our call. Quickly identified our problem and fixed it, professionally and courteously. Have been looking for quite a while for a reliable and reasonable plumbing company and we've finally found one.
Service:Find & repair leak
Jim
Sep 05, 2021
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I've been using Rousseau Plumbing for all of my Plumbing work for years and they are without question the best in town,maybe the entire state. Recently my on demand water heater stopped working on a Sunday morning of all times. I called and left a voicemail at 9 am , not expecting a call back right away, and by 9:05 the owner, Jarrett, called me to discuss the problem. ON A SUNDAY. MORNING. He later text me that he located the part needed, ordered it, and had his guys at my house that Tuesday to begin the repairs. Unbelievable. That kind of service is unheard of these days. Jarrett and his crew
Debi Crieger
Jul 02, 2021
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I decided to try Russeau Plumbing since I couldnt get in touch with my regular plumber. I was very nervous about using someone new. Was the work going to be done correctly? Would they overcharge for services? No need to worry, Morgan was very professional, kept me informed every step of the way. AND before he relocated the outside shut offs to a place where I could reach them, explained the additional work, and added expense. All of the work was done neatly, professionally, and at a extremely reasonable price. I will use Russeau again, and recommend them to my neighbors & friends.
Rick Bassett
Jun 01, 2021
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We use Rousseau Plumbing & Heating as the go-to company for all of our plumbing repairs in all of the properties that we manage. We cut them a workorder based on plumbing information received from our tenants, we email the workorder to them and they handle the scheduling coordination with the tenants and the repairs. Costs are as reasonable as can be expected for plumbing, service is excellent.
Richard Morse
Apr 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ive used many contractors over the years, everything from some repairs to big building projects. The owner, Jarrett, is exceptional!! Prompt response. Excellent service. Very clean and conscientious. Took the time to explain things to me and even went beyond and checked a few other things while he was here. Definitely recommend.
Services:Find & repair leak,Repair sewer
Ive used many contractors over the years, everything from some repairs to big building projects. The owner, Jarrett, is exceptional!! Prompt response. Excellent service. Very clean and conscientious. Took the time to explain things to me and even went beyond and checked a few other things while he was here. Definitely recommend.
Services:Find & repair leak,Repair sewer
Malik Harris
Mar 27, 2021
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Extremely happy with this plumber! They converted my old 3-valve shower (hot, cold, and diverter) into a modern pressure balance single valve, and it works beautifully. The guys did the work very efficiently, and were courteous enough to wear masks the entire time. Jarrett is very honest and straightforward, and professional. Definitely calling again for future jobs.