Business Details
12 Years
experience
Emergency
services
Your Trusted Partner for Disaster Restoration Solutions
Service Restoration delivers expert disaster recovery backed by certified technicians and decades of industry experience. Founded in 2014, we specialize in residential and commercial restoration services, including water damage, fire damage, storm damage, and biohazard cleanup. Our IICRC-certified team operates 24/7 nationwide, responding to emergencies within 60 minutes to minimize damage and restore properties to pre-loss condition. We prioritize customer satisfaction through clear communication, advanced technology, and seamless insurance claim assistance. With locations across Minnesota, Wisconsin, Iowa, and Arkansas, our full-service approach eliminates the need for multiple contractors.Our team holds EPA Lead Safe Certification and NORMI membership, ensuring compliance with the highest safety standards. We focus on relationships, service quality, and durable craftsmanship to provide stress-free solutions for homeowners and businesses. Our content cleaning facility and secure storage solutions streamline the restoration of personal belongings. As a BBB-accredited business with an A+ rating, we maintain partnerships with major insurance providers to simplify the claims process. Our commitment to innovation and client-centric service has made us a trusted leader in disaster recovery.
Services
Water Damage
Fire Damage
Storm Damage
Biohazard Cleanup
Reconstruction
Details
- Year established: 2014
Highlights and features
- Our IICRC-certified team brings industry-leading expertise to every project
- Emergency teams respond within 60 minutes or less 24/7
- We handle insurance claims directly to simplify the process for clients
- Full-service restoration from mitigation to reconstruction eliminates multiple contractors
- EPA Lead Safe Certified and BBB A+ rated with proven industry experience
Associations and certifications
- IICRC
- EPA Lead Safe Certified
- NORMI
What people say
Prompt and professional service
Efficient and thorough team
Caring and attentive staff
Turnkey solutions
Phenomenal emergency cleanup
Services
Water Damage
Our 24/7 water damage service uses advanced moisture detection and industrial drying equipment to remove standing water, sanitize affected areas, and restore structural integrity. We handle emergencies from broken pipes, sewage backups, and natural flooding events. Our team prevents mold growth and secondary damage while working directly with insurance providers to streamline the restoration process.
Fire Damage
We provide comprehensive fire damage restoration including debris removal, smoke odor elimination, and structural repairs. Our certified technicians use specialized equipment to clean soot-damaged surfaces and restore belongings. We prioritize safety by addressing compromised structural elements while coordinating with insurance adjusters to facilitate complete property recovery.
Storm Damage
Our storm damage service includes emergency tarping, roof repairs, and water extraction following severe weather events. We address hail damage, fallen trees, and window breakage that compromise property integrity. Our rapid response teams secure structures against further damage and perform complete rebuilding when necessary, working with insurance companies to expedite claims.
Biohazard Cleanup
We handle biohazard remediation for sewage backups, chemical spills, and trauma scenes following strict safety protocols. Our specialists use EPA-registered disinfectants to eliminate pathogens and restore contaminated areas to habitable conditions. We ensure compliance with health regulations while maintaining discretion during sensitive cleanup operations.
Reconstruction
Our reconstruction service covers complete structural rebuilding from framing to finishing touches. We develop customized rebuilding plans for properties with severe damage, handling all aspects including drywall, flooring, and cabinetry. Our licensed contractors ensure durable, code-compliant restoration that matches original specifications or incorporates client-preferred upgrades.
People
John Doe
CEO
With over 20 years in construction and restoration, John leads Service Restoration's strategic growth while maintaining hands-on involvement in complex projects.
Maria Rodriguez
Operations Director
Maria oversees daily operations across multiple states, ensuring consistent service quality and rapid deployment of emergency response teams.
Questions
What types of disaster restoration services do you offer?
We specialize in water damage, fire damage, storm damage, biohazard cleanup, and full reconstruction for residential and commercial properties.
Are your technicians certified for disaster restoration?
Yes, our team is IICRC-certified with EPA Lead Safe and NORMI credentials ensuring compliance with industry safety standards.
How quickly do you respond to emergency calls?
Our 24/7 emergency teams typically respond within 60 minutes of contact to minimize property damage.
Do you work directly with insurance companies?
Yes, we handle insurance claims from start to finish, including direct billing with major providers like State Farm and Allstate.
What areas do you serve?
We operate in Minnesota, Wisconsin, Iowa, and Arkansas with multiple locations including Bloomington, Rochester, and Little Rock.
Videos
Reviews (6)
Minnie French
Dec 21, 2021
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We have had Service Restoration to our home a couple of times for various renovations over the past few years. Todd is very professional and personal at the same time. He brings a wealth of knowledge, ideas, and solutions. The quality was excellent and completed promptly. We were happy and will not hesitate to call this company again!
Jacob LaRue
Dec 06, 2021
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Very disappointed with the team. Communication between lead contractor and on-site teams was poor. Installed toilet poorly, took 3 different plumbers to come out to our house to fix. Drywall and taping in the bathroom turned out horrible. Painters got paint all over our bathroom mirror (why didn't they take the mirror out while painting?). During final walkthrough with lead contract, we pointed out several items that needed touch ups such as the bathroom drywall and taping, also asked them to pick up their garbage that they left in our garage. Lead contractor said he would have someone do said
Carrie R.
Nov 15, 2021
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So I am gonna leave my experience for people to see and hear about because it's been nothing but a nightmare from He++ , I'm gonna say one star because a few of the ladies and gentlemen that came to our home were respectful and nice. It all started at the end of April kitchen fire happened our insurance company mentioned this business . So we have never had a fire before and decided why not let's go with this company . BIG MISTAKE . BIG . All they really did was remove trim from our window that didn't need to be removed . Megan never even asked us before she just went ahead
Teresa Vaughn
Nov 02, 2021
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My floors were drenched. A pipe broke and flooded the living room and hallway. The carpet was pretty old so we ended up getting new carpeting, which looks great. Major enhancement thanks to Service Restoration.
Kara Guerrero
Nov 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Todd and his team were the most polite and caring. They were very professional and made a great impression on my family. Definitely, they provide the best water damage restoration service!
Service:Plumbing
Todd and his team were the most polite and caring. They were very professional and made a great impression on my family. Definitely, they provide the best water damage restoration service!
Service:Plumbing
Felipe Lampley
Oct 28, 2021
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I can't recommend Service Restoration enough if you're experiencing problems with flood or water damage. They have assisted us through 2 separate instances of water damage issues. They are very consistent and concerned with what's best for their customers. It's obvious with how they ensure you receive your entitled benefits from the insurance company and so on. Highly recommend!