Business Details
34 Years
experience
Emergency
services
Open 24/7
always available
Emergency Damage Restoration Services in St. Paul, MN
We are a locally trusted damage restoration company serving Spring Lake Park, St. Paul, and Minneapolis, MN since 1992. Our team of certified experts specializes in 24/7 emergency response for water damage, fire damage, mold remediation, and sewage cleanup. With over 30 years of experience, we utilize advanced equipment and techniques to restore residential and commercial properties to pre-loss condition.Our commitment to quality includes direct insurance billing, rapid on-site response within 60 minutes, and maintaining an A+ BBB rating with over 539 5-star reviews. We offer comprehensive services including air duct cleaning, carpet cleaning, and equipment rentals while prioritizing customer satisfaction through transparent communication and proven restoration methodologies.
Services
Water Damage Restoration
Fire Damage Repair
Mold Removal
Sewage Cleanup
Air Duct Cleaning
Carpet Cleaning
Commercial Restoration
Equipment Rentals
Flood Damage Cleanup
Smoke Damage Cleaning
Details
- Year established: 1992
Highlights and features
- We offer 24/7 emergency response with on-site technicians within 60 minutes
- Our company maintains an A+ BBB rating with over 539 5-star reviews
- We provide direct insurance billing for all major carriers
- Our team has 30 years of local experience in damage restoration
- We use industry-standard equipment for water extraction and structural drying
Associations and certifications
- Better Business Bureau (BBB)
What people say
Fast emergency response
Qualified technicians
Direct insurance billing
Locally trusted company
A+ BBB rating
Services
Water Damage Restoration
Our certified technicians provide 24/7 water damage restoration using industrial-grade equipment for extraction and drying. We handle all damage levels from minor leaks to major floods, including basement dewatering and structural drying. Our process includes moisture mapping and thermal imaging to ensure complete restoration.
Fire Damage Repair
We offer comprehensive fire damage restoration including smoke odor removal, soot cleaning, and structural repairs. Our team uses specialized equipment to clean contents and restore properties to pre-loss condition. We coordinate with insurance companies and handle all fire-related damage scenarios.
Mold Removal
Our certified mold specialists perform complete mold remediation following EPA guidelines. Services include mold inspection, containment, removal, and prevention strategies. We use HEPA filtration and antimicrobial treatments to ensure safe, lasting results for residential and commercial properties.
Sewage Cleanup
We handle hazardous sewage cleanup with OSHA-compliant protocols. Our technicians use biohazard equipment for water extraction, disinfection, and structural drying. We follow strict safety procedures for Category 3 water damage restoration in residential and commercial settings.
Air Duct Cleaning
Our NADCA-certified technicians perform thorough air duct cleaning using truck-mounted systems. We remove contaminants from HVAC systems to improve indoor air quality. Services include vent cleaning, coil cleaning, and air scrubber use for residential and commercial properties.
Questions
What emergency services do you offer?
We provide 24/7 emergency response for water damage, fire damage, mold issues, and sewage cleanup with technicians on-site within 60 minutes.
Do you work with insurance companies?
Yes, we handle direct insurance billing for all major carriers and assist with claims documentation and processing.
What areas do you service?
We serve Minneapolis, St. Paul, Spring Lake Park, Minnetonka, Brooklyn Park, Woodbury, and surrounding Minnesota areas.
Are your technicians certified?
Our team includes IICRC-certified technicians trained in water damage restoration, mold remediation, and fire damage repair.
What equipment do you rent?
We offer dehumidifiers, air scrubbers, ozone machines, desiccants, and industrial fans for rent in Minneapolis-St. Paul area.
Videos
Reviews (7)
Rick Maurer
Jan 29, 2022
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We found we had water in the ceiling of our basement, called Done Right and they were out within an hour. Jon worked quickly to find the problem coming from our kitchen and set things up to begin removing water. Jon and crew spent the next four days working on our house also, they took care of everything and were here to meet with insurance adjuster and construction company. I cant say enough about this company! If anyone has a problem that needs a restoration company look no further than Done Right!
Angela Scanlon
Jan 27, 2022
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We had a frozen pipe burst and soak our finished basement. Jon and his team showed up ready to work; they moved all our belongings quickly into an area not impacted. Then set up all kinds of fans and dehumidifiers to get things dried. Jon knew where to find water and damage that we didn't think was there. I'm super grateful for that as I am now confident I won't be dealing with mold in the future.
He was extremely responsive, emailing or calling us back. He was willing to work all hours/days to reverse or prevent further damage to our home. It's an overwhelming process, but I am grateful for his
He was extremely responsive, emailing or calling us back. He was willing to work all hours/days to reverse or prevent further damage to our home. It's an overwhelming process, but I am grateful for his
Anny H.
Jan 12, 2022
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Jon at Done Right helped us clean out water in our home from a drain backup. He was very knowledgeable and took care of us! They took all the pictures and documentation needed and sent it directly to insurance so we didn't have to be in the middle. Done Right was great to work with- very patient and understanding while we dealt delays from the insurance claim, and also flexible with our schedule. Would definitely recommend for your restoration needs.
Scott Barnes
Jan 10, 2022
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Done Right was recommended to us by our plumbing company (who had come to unplug our main drain and alleviate the sewage back up in our basement). The plumbing company actually scheduled them to come and help us. Although Done Right was handling multiple emergencies throughout the Twin Cities at the time, they were very responsive and once they arrived, they immediately cleaned and sanitized the main mess and left an amazing number of huge drying fans that began to work on the remaining humidity of our totally flooded basement area. The next day, bright and early, they came and began dealing with
Sharia Phillips
Nov 12, 2021
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I wish I could give more than 5 stars (he really deserves 3x that). John and his team are thorough, detailed, responsive, and very fair. They come out same day I called for an estimate, and they came prepared to start working immediately. Unlike other companies I called, John and his team provided an accurate estimate before they started the job, and they are overseeing the job from beginning to end. Other companies I talked to said they could not give an estimate until after they start the job, and they said I would have to contact their sub-contractors myself to replace the flooring ... "they
Paula Sattler
Nov 01, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
They were professional, fast, informative and extremely helpful! He was even willing to be late to a wedding to come and mitigate our unexpected water damage. Highly recommend! He also has all the contacts for what comes after drying everything and mitigating the damage. Excellent choice!
Service:Water damage cleanup
They were professional, fast, informative and extremely helpful! He was even willing to be late to a wedding to come and mitigate our unexpected water damage. Highly recommend! He also has all the contacts for what comes after drying everything and mitigating the damage. Excellent choice!
Service:Water damage cleanup
Ryan Nelson
Oct 22, 2021
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I came home to a burst pipe in our basement in the evening. I called Jon expecting next day service but he was over within the hour and immediately got to work mitigating the damage. He was extremely friendly and very knowledgeable explaining step by step what needed to be done to extract water, prevent mold, and kill any mold/residue. He checked in periodically and walked up through every step. He kept us informed and always arrived on time for appointments. Jon also gave recommendations for other contractors to use to get the repairs done. I highly recommend Jon and his team, and will definitely
