Business Details
37 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Wilmington, NC
Since 1989, Total Comfort Services has been a family-owned and operated HVAC company serving Wilmington, North Carolina, and surrounding areas. As a North American Technician Excellence (NATE) accredited business and American Standard Customer Care Dealer, we combine industry-recognized expertise with personalized service to meet unique customer needs. Our technicians specialize in HVAC installation, replacement, maintenance, and repair, offering energy-efficient solutions from trusted brands like American Standard.We prioritize customer satisfaction through 24/7 emergency services, competitive pricing, and financing options for approved credit. With decades of local experience, we deliver tailored advice and reliable service to ensure year-round comfort for residential and light commercial clients across New Hanover, Brunswick, and Pender Counties.
Services
HVAC Installation
HVAC Replacement
HVAC Maintenance
HVAC Repair
Home Automation
Air Quality Systems
Ductless Systems
Thermostat Services
Carbon Monoxide Detection
Emergency Services
Details
- Year established: 1989
Highlights and features
- We have over 30 years of local HVAC expertise since 1989.
- Our technicians are NATE-certified for industry-leading standards.
- We provide 24/7 emergency HVAC services for urgent needs.
- Financing options available for approved credit applicants.
- We offer free system estimates with no-obligation consultations.
Associations and certifications
- North American Technician Excellence (NATE)
- American Standard Customer Care Dealer
Services
HVAC Installation
Our HVAC installation services ensure precise setup of air conditioners, furnaces, and heat pumps using American Standard equipment. We provide clean installations with attention to detail, optimizing system efficiency and longevity. Customers benefit from competitive pricing, manufacturer rebates, and same-day service availability across Wilmington and surrounding communities.
HVAC Maintenance
Regular HVAC maintenance plans protect your investment through biannual inspections and tune-ups. Our technicians clean components, check refrigerant levels, and identify potential issues before breakdowns occur. This proactive approach improves energy efficiency, extends equipment lifespan, and maintains manufacturer warranties for residential and commercial clients.
HVAC Repair
We offer rapid HVAC repair services for urgent cooling and heating failures. Our NATE-certified technicians diagnose and fix issues with all system brands, providing transparent pricing and fixed-rate service. Same-day appointments and 24/7 emergency availability ensure minimal disruption to comfort in Wilmington's climate.
Air Quality Systems
Our air quality solutions include whole-home filtration, UV purification, and humidity control systems. The AccuClean filtration system removes 99.8% of allergens, while UV lights eliminate airborne pathogens. These systems address respiratory concerns and improve overall indoor comfort for homes in coastal North Carolina.
Home Automation
Nexia Home Automation integration allows remote control of HVAC systems, lighting, and security features. Customers can adjust temperatures, monitor energy usage, and receive system alerts from mobile devices. This technology enhances energy efficiency and provides comprehensive home management solutions for modern households.
Questions
What HVAC services do you offer in Wilmington?
We provide installation, replacement, maintenance, and repair for all HVAC systems, including air conditioners, furnaces, heat pumps, and indoor air quality solutions.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling needs in Wilmington and surrounding areas.
Are financing options available for HVAC systems?
Yes, we offer financing options for qualified customers to help make HVAC replacements and installations more affordable.
Which areas do you service?
We serve Wilmington, New Hanover County, Brunswick County, Pender County, Carolina Beach, Topsail Island, and Wrightsville Beach, NC.
What HVAC brands do you work with?
While we specialize in American Standard systems, we service all major HVAC brands for installation, repair, and maintenance needs.
How can I schedule HVAC service?
Call 910-397-2911 anytime or use our online contact form to request service or a free system estimate.
Reviews (7)
Emily Tilghman
Jan 21, 2021
Report
Critical:Professionalism,Responsiveness
Sadly we never heard a word after having the owner come out to our house and look around. We were told it being summer and hot in the attic no work could be done at the time and he'd get us an estimate. It NEVER came still to this day we wait. No I'm kidding we're doing it ourselves... Saved us a lot of money though!
Sadly we never heard a word after having the owner come out to our house and look around. We were told it being summer and hot in the attic no work could be done at the time and he'd get us an estimate. It NEVER came still to this day we wait. No I'm kidding we're doing it ourselves... Saved us a lot of money though!
Marc Schmitt
Jan 16, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Robby the salesman and installer was
top notch! Very knowledgeable, did
perfect install, personable, and very
respectful of our home. Highly recommend!!
Service:Install AC
Robby the salesman and installer was
top notch! Very knowledgeable, did
perfect install, personable, and very
respectful of our home. Highly recommend!!
Service:Install AC
Daniel Yadlosky
Dec 13, 2020
Report
These guys are great! They are always quick to respond and are willing to explain anything in laymen's terms. Total Comfort is a locally owned company who will respond faster than a bigger company. I use them for both my own house and my rentals. I've referred them when my friends have needed units replaced and they have always beat the original quote they got. Truly respectable contractor in a town where finding honest guys that will show up can be difficult.
Red Ram
Aug 11, 2020
Report
I highly recommend this company. Truly good quality good value very professional responsive and on time. After comparing units, prices we are so happy we chose Total Comfort Services, Inc. Our installer was very knowledgeable and helpful in making our decision on our purchase of our new American Standard. I cannot tell you the difference having a new American Standard. Thanks to our installer for giving us complete comfort to night. This is our 2nd. American Standard and it held up to all expectations 18+ years with very little maintenance ever.
Alan B. Kaynan
May 15, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Writing this for my mother-in-law who does not own neither a computer or smart phone to get on the internet.
Jim came on time, was friendly, efficient and did an outstanding job maintaining her older a/c unit. She highly recommends Total Comfort.
Service:AC maintenance
Writing this for my mother-in-law who does not own neither a computer or smart phone to get on the internet.
Jim came on time, was friendly, efficient and did an outstanding job maintaining her older a/c unit. She highly recommends Total Comfort.
Service:AC maintenance
Antonella Mullady
Dec 30, 2019
Report
If there was higher stars than 5 Jim should have them. Had issue with heating. We spoke on the phone to discuss issue. he was kind enough to contact my tenants directly and make all the arrangements. When he called me back he educated me on situation walked through it all. It was obvious that he has had yrs of experience and very knowledgeable, this was very important to me. They were punctual. The repair was done in a timely fashion, clean and very reasonable with price. I would highly recommend using Total comfort services for your Heating and AC needs. Jim keep up the great work. Will be using
A.
Nov 21, 2019
Report
Jim was fantastic. He took it as a personal challenge to figure out what was wrong with my AC unit and would not leave me hanging until he had it figured out. On top of that, he checked with me after the job was complete to make sure it was still in good shape. I highly recommend his services to anyone in the area who needs help with heating and air. Top notch service at an affordable price. Cant beat it.