Business Details
29 Years
experience
Emergency
services
Your Trusted Kansas City Plumbing Experts
Morgan Miller Plumbing has served Kansas City as a family-owned and operated business for nearly 30 years, maintaining core values of honesty, integrity, and craftsmanship. We provide comprehensive residential and commercial plumbing services, treating every customer's property as our own. Our team combines over 100 years of collective experience with advanced technology like hydro jetting and video inspection to deliver reliable solutions.Committed to community impact, we support local initiatives through scholarships, food drives, and international philanthropy. Our culture prioritizes employee satisfaction and customer trust, ensuring every service call reflects our dedication to quality and ethical practices.
Services
Residential Plumbing
Commercial Plumbing
Drain Cleaning
Gas Line Services
Hydro Jetting
Video Inspection
Fixture Repair
Frozen Pipe Repair
Garbage Disposal Services
Sump Pump Installation
Details
- Year established: 1997
Highlights and features
- Family-owned with nearly 30 years of Kansas City expertise
- Over 100 years of combined plumbing experience on staff
- Community-focused with local scholarships and philanthropy
- Advanced solutions like hydro jetting and video inspection
- 24/7 emergency services for urgent plumbing needs
What people say
Quick emergency response
Professional technicians
Reliable service
Transparent pricing
Thorough repairs
Services
Drain Cleaning
Our advanced hydro jetting and video inspection technology clears blockages and prevents future clogs. Technicians use high-pressure water streams to remove grease, tree roots, and mineral buildup from 1.5" to 8" pipes. Commercial clients benefit from scheduled maintenance plans that reduce downtime and comply with health regulations.
Gas Line Services
Certified plumbers handle natural gas and propane line installations, repairs, and leak detection. We follow strict KC Metro codes for appliance connections including stoves, fireplaces, and outdoor kitchens. Emergency gas leak response teams use ultrasonic detectors to isolate and fix leaks while maintaining service continuity.
Hydro Jetting
Industrial-grade 4000 PSI equipment clears complete sewer line obstructions in single-family homes and multi-unit complexes. Our technicians document pipe condition before and after treatment using RIDGID SeeSnake cameras. Recommended annually for restaurants and commercial kitchens to maintain drainage efficiency and pass health inspections.
Fixture Repair
We service all major plumbing fixtures including toilets, faucets, water heaters, and sump pumps. Factory-trained technicians work on brands like Insinkerator and Zoeller. Emergency repair teams carry common replacement parts to complete 85% of jobs during first visits, minimizing customer downtime.
Video Inspection
RIDGID SeeSnake systems provide real-time HD video of pipe interiors from 1.25" drain lines to 12" sewer mains. Digital reports with timestamped annotations help customers understand pipe condition and prioritize repairs. Commercial clients receive quarterly inspection reminders to maintain preventive maintenance schedules.
People
Jeff Morgan
Founder
Jeff Morgan established the company in 1997 with a vision to treat customers' homes like his own. He pioneered social media marketing in plumbing and leads international clean water initiatives. With over 30 years in the trade, he focuses on apprenticeship programs and industry advocacy.
Bob Quirk
Operations Manager
With 14 years at Morgan Miller, Bob oversees daily operations and technician training. He serves on workforce development committees at JCCC and Northland Career Center. A Boy Scout leader, he brings leadership experience from both military and civilian plumbing sectors.
Nick Frank
Warehouse Manager
Nick manages inventory logistics with a Masters in Public Health. He coordinates equipment readiness for emergency response teams. As a high school football coach, he applies strategic planning skills to optimize parts availability for service vehicles.
Troi Lynn Ozburn
Office Manager
Troi Lynn manages client communications and scheduling systems. She ensures service dispatch efficiency through CRM optimization. With 8 years in the role, she maintains the company's customer service standards during high-volume periods.
Scott Cramm
Master Plumber
Scott supervises complex commercial projects and trains apprentices. He holds certifications in gas line installation and backflow prevention. With 12 years at the company, he specializes in medical facility plumbing systems and code compliance.
Questions
What areas do you service?
We serve the entire Kansas City metropolitan area including Jackson, Clay, Platte, and Cass counties in Missouri, plus Wyandotte and Johnson counties in Kansas.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services with technicians on call for urgent issues like burst pipes, gas leaks, and complete drain blockages.
What payment methods do you accept?
We accept cash, checks, major credit cards, and offer financing options for larger projects through approved partners.
Are your plumbers licensed and insured?
All our technicians are state-licensed, background-checked, and fully insured. Master plumbers maintain continuing education certifications in gas line work and backflow prevention.
How can I prevent frozen pipes?
Prevent frozen pipes by maintaining 55°F minimum indoor temperature, insulating exposed pipes, and allowing faucets to drip during extreme cold. We offer winterization services for vacant properties.
Do you guarantee your work?
We provide 100% satisfaction guarantees on all repairs and installations. Commercial clients receive extended warranties on major system replacements.
Reviews (4)
Barbara Nelson
Dec 06, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
After using 2 other well known companies I finally called this company. I was very impressed with the experience and affordable prices. The best part, the problem was finally fixed. I highly recommend them. They are definitely a 5 star company in my opinion.
Services:Toilet repair,Pipe repair
After using 2 other well known companies I finally called this company. I was very impressed with the experience and affordable prices. The best part, the problem was finally fixed. I highly recommend them. They are definitely a 5 star company in my opinion.
Services:Toilet repair,Pipe repair
Ryan Craig
Nov 21, 2021
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Positive:Professionalism,Punctuality
Scott was actually 10 minutes early for the appointment I set up. Had him change out an outdoor hose fixture, fix leaky faucets in the shower, and remove a gas dryer hookup we were no longer using. He was quick, professional and the cost seemed very reasonable for such professional service. Recoomend to anyone!
Services:Water fixture repair,Shower repair,Pipe repair
Scott was actually 10 minutes early for the appointment I set up. Had him change out an outdoor hose fixture, fix leaky faucets in the shower, and remove a gas dryer hookup we were no longer using. He was quick, professional and the cost seemed very reasonable for such professional service. Recoomend to anyone!
Services:Water fixture repair,Shower repair,Pipe repair
Lori Kays
Aug 26, 2021
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I've used Morgan Miller three times--I call them when no one is able to come out from the smaller plumbing company I usually use. I always kick myself for not asking what their current pricing is before having them come out, as each time seems more expensive than the time before. The current pricing I was given was $210 for an hour plus a $75 trip fee. So, what would cost me $110 through my usual plumber is $285 through Morgan Miller. Luckily, if you've used them in the past they will occasionally send out a coupon for $75 off, which at least takes care of the trip fee. They are always super professional
S. Sheets
Aug 22, 2021
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No one wants to call a plumber, but its nice to know when you do they take your problems serious and professionally like Morgan Miller did. Came out same day and gave a free estimate, the following Monday found the leak which was very difficult since we are on a slab, repairs completed and double checked their work against the water meter to make sure all repairs were complete. I cannot say enough about our technician Todd. The whole company was very easy to work with. If I need a plumber again, I will call them!
