Business Details
23 Years
experience
Emergency
services
24/7 Emergency Restoration & Cleaning Services in Austin, TX
WOW Total Restoration, established in 2003, is a family-owned and operated business serving Austin, TX, and surrounding areas. Our team of IICRC, RIA, and NADCA-certified professionals specializes in emergency restoration and deep cleaning services for residential and commercial properties. With over two decades of experience, we prioritize honesty, empathy, and accountability in addressing water damage, fire damage, mold remediation, and biohazard cleanup.Our commitment to quality is reflected in our use of advanced equipment, free on-site assessments, and 24/7 emergency response. We maintain transparency in operations, ensuring clients receive personalized solutions tailored to their specific needs. Our core values drive our dedication to restoring properties while prioritizing client safety and satisfaction.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Restoration
Biohazard Cleanup
Commercial Cleaning
Air Duct Cleaning
Carpet Cleaning
Tile and Grout Cleaning
Emergency Response
HVAC Decontamination
Details
- Year established: 2003
Highlights and features
- Family-owned business with 20+ years of local experience
- Certified technicians trained in advanced restoration techniques
- 24/7 emergency response with free on-site assessments
- Comprehensive services covering all phases of disaster recovery
- Proven track record of customer satisfaction in Central Texas
Associations and certifications
- IICRC
- RIA
- NADCA
What people say
Superior quality work
Fast and fair service
Professional and friendly team
Excellent results consistently
Highly recommend services
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from appliance leaks, storms, or plumbing failures. Using industrial extraction equipment and thermal imaging, we remove standing water, dry structures, and prevent mold growth. Certified technicians follow a four-step process including assessment, water removal, drying, and disinfection to restore properties safely and efficiently.
Mold Remediation
Professional mold remediation services identify and eliminate mold infestations using containment barriers and HEPA filtration. We address moisture sources, remove contaminated materials, and apply antimicrobial treatments. Our process includes air quality testing and structural drying to prevent recurrence while ensuring compliance with health safety standards.
Fire Damage Restoration
Comprehensive fire damage restoration includes soot removal, odor elimination, and structural repairs. We use thermal fogging for odor neutralization, ozone treatments, and specialized cleaning agents to restore surfaces. Services cover content pack-out, debris removal, and coordination with insurance providers for complete property recovery.
Commercial Cleaning
Tailored commercial cleaning services maintain hygiene in office spaces, retail locations, and industrial facilities. Our offerings include HVAC decontamination, floor maintenance, and disinfection protocols. We provide scheduled cleaning plans and emergency sanitization to meet industry-specific requirements while minimizing business disruptions.
Biohazard Cleanup
Biohazard remediation handles bloodborne pathogens and hazardous materials following accidents or crimes. Using OSHA-compliant PPE and EPA-registered disinfectants, we decontaminate affected areas, dispose of biohazardous waste properly, and restore spaces to habitable conditions with strict confidentiality protocols.
People
Oscar Aldama
Co-Owner
With over 20 years in the restoration industry, Oscar Aldama co-founded WOW Total Restoration to bring professional disaster recovery solutions to Central Texas. He oversees operational standards and staff training programs.
Gustavo Aldama
Co-Owner
Gustavo Aldama co-owns WOW Total Restoration, focusing on technical training and quality control. His expertise in mold remediation and water damage protocols ensures adherence to industry certification standards.
Questions
What emergency services do you offer?
We provide 24/7 water extraction, fire damage restoration, mold remediation, and biohazard cleanup with immediate response times across Central Texas.
Are your technicians certified?
Yes, our team holds IICRC, RIA, and NADCA certifications for professional restoration and cleaning standards compliance.
Which areas do you serve?
We operate in Austin, Round Rock, San Marcos, San Antonio, and surrounding Central Texas communities for both residential and commercial clients.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for claim documentation and streamlined restoration processes.
What cleaning services are available?
Our services include carpet cleaning, tile restoration, air duct decontamination, and comprehensive commercial sanitation solutions.
Do you offer free assessments?
We provide complimentary on-site evaluations and damage inspections for all restoration and cleaning services.
Reviews (5)
Brett Dula
Jan 04, 2022
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Positive:Professionalism,Quality
Daniel and Javier were completely professional and courteous during their visit. Great job!
Service:Carpet cleaning
Daniel and Javier were completely professional and courteous during their visit. Great job!
Service:Carpet cleaning
Nancy K.
Dec 13, 2021
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Javier and Daniel did a terrific job! Two puppies over the course of 2 years did quite a number on my carpets. All stains are gone, and the carpets look fresh and new again. The guys exercised plenty of care on my staircase and didn't leave even a drop of water behind! They navigated around plenty of holiday decorations, and protected my entryway, etc.
Quick, efficient and reasonably priced, I can see why they are cleaning so many houses in my neighborhood!
Quick, efficient and reasonably priced, I can see why they are cleaning so many houses in my neighborhood!
Patrice Biermann
Oct 19, 2021
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WOW was fabulous from start to finish! Quick to schedule, right on time(actually early), very thorough, and the two men were SO PROFESSIONAL, KNOWLEDGEABLE AND NICE! Carlos and Christian were very impressive and are an excellent representation for WOW; I absolutely recommend this service for carpet and couch cleaning! A very happy customer!
Patrice Biermann
Patrice Biermann
Henri Priest
Oct 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Work was professional and done within the quote, would recommend.
Work was professional and done within the quote, would recommend.
Natalie Y. Ammon
Sep 17, 2021
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Insurance gave us a list of companies we could work with for water mitigation services back in September. WOW Total Restoration had the best reviews from those on the list. We worked with Brian and his team. Brian was responsive, honest, and thorough. He went above and beyond to help me understand the extent of the damage and how best to fix it. His team included Javier and Josh as well as others I did not get to meet. They were pleasant, reliable, and swift. They did good work. Very pleased and would highly recommend!
