Business Details
Your Trusted Source for Hot Tubs & Spas in Oregon City
At Pacific Hot Tub Solutions, we specialize in providing high-quality hot tubs and swim spas to meet diverse customer needs. As an authorized dealer for Cal Spas and Vita Spas, we offer both new and reconditioned models with comprehensive warranties. Our inventory includes top brands like Hot Spring, Marquis, and Jacuzzi, ensuring options for every budget and preference. We provide full-service support, including installation, maintenance, repair, and removal, handled by certified technicians with extensive industry experience. Our commitment to customer satisfaction is reflected in our A+ Better Business Bureau rating and over 14,000 satisfied Facebook followers.We prioritize transparency, offering competitive pricing starting at $3,500, which includes delivery and warranty. Our team ensures seamless transactions, from initial consultation to post-purchase support, emphasizing safety, reliability, and long-term value. With flexible financing options and a robust consignment program, we make spa ownership accessible and hassle-free. Our environmental responsibility initiatives ensure proper recycling and disposal of old units. Located in Oregon City, we serve the Portland Metro area with weekday and weekend hours to accommodate all clients.
Services
Hot Tub Sales
Swim Spa Installation
Maintenance Plans
Repair Services
Consignment Program
Hot Tub Removal
Financing Options
Replacement Covers
Chemical Supplies
Moving Services
Highlights and features
- We offer a 1-year parts and labor warranty on all purchases.
- Our team provides expert installation, repair, and maintenance services.
- We are an authorized dealer of Cal Spas and Vita Spas.
- We have an A+ rating with the Better Business Bureau.
- We offer financing options for qualified purchases.
Associations and certifications
- Better Business Bureau
- Association of Pool and Spa Professionals
What people say
Professional and certified staff
Timely repairs
Excellent customer service
Knowledgeable and friendly
Smooth delivery process
Services
Hot Tub Sales
We offer a wide selection of new and reconditioned hot tubs and swim spas from top brands like Cal Spas, Vita Spas, and Hot Spring. All units come with a 1-year parts and labor warranty. Our experts help you choose the perfect model based on your space, budget, and usage needs.
Installation Services
Our team provides professional installation guidance, including permit requirements and electrical planning. We ensure proper placement and leveling of your hot tub or swim spa. We coordinate with licensed contractors to meet local code requirements for safe, compliant installations.
Repair Services
We offer diagnostic and repair services for all hot tub and swim spa models. Our certified technicians handle electrical issues, pump replacements, and leak repairs. Competitive rates include $189 for diagnostics and $99/hour for labor with a two-hour minimum for standard repairs.
Consignment Program
Our consignment program helps customers sell their used hot tubs or swim spas hassle-free. We handle marketing, inspections, and sales, offering 1-3 year warranties on consigned units. Sellers receive payment within 45 days of sale completion, with free removal options available for qualifying units.
Removal Services
We provide environmentally responsible removal and recycling of old hot tubs and swim spas. Services include free removal for qualifying units, reduced-rate recycling for older models, and full disposal options. Our insured crews ensure safe extraction without property damage.
Questions
Do you offer financing options for hot tub purchases?
Yes, we offer 6 months no-interest financing on repairs over $1,000 and provide financing options for qualified hot tub purchases.
What areas do you serve for installation and repair?
We serve the entire Portland Metro area, including Oregon City, Vancouver, Beaverton, and surrounding communities for all our services.
Can you repair older hot tub models?
Yes, we service hot tubs up to 10 years old. For older units, we offer reconditioning services to extend their lifespan at a fraction of replacement costs.
Do you buy used hot tubs for resale?
Yes, we purchase gently used hot tubs and swim spas in good condition. We also offer consignment services with competitive pricing and marketing support.
Are your technicians certified for spa repairs?
Our technicians are certified by the Association of Pool and Spa Professionals and have years of experience in diagnosing and repairing all major spa brands.
What payment methods do you accept?
We require credit card payment for service appointments. For purchases, we accept major credit cards, financing options, and cash payments at our Oregon City location.
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Reviews (5)
Chris Regis
May 24, 2021
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They do not actually install hot tubs. The lady on the phone hung up on me mid sentence. They are very rude, unhelpful. I recommend reading the rest of the reviews. The majority are in regards to bad service, rude people and over zealous sales people.. AMENDMENT: Apparently the owner is also a liar... I never offered $500 cash and never asked them to do anything illegal.. she didnt even listen to what I asked. she just hung up.. liar and incompetent
Elizabeth Klug
Apr 27, 2021
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We had the most incredible experience with Kim and Scott at Pacific Hot Tub Solutions. We spent a day looking at various places for a swim spa. By far Scott was the most knowledgeable about the product and was able to answer all of our questions. He even welcomed us back the next day to show our children! The kids loved being able to see what we wouldnt stop talking about. The spa has every feature we could have dreamed of and more. The delivery was incredible and they are very skilled at what they do, our delivery wasnt they easiest. Also it was a couple month process while we got the concrete
Aaron Riffe
Feb 13, 2021
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Got a tub from here. Scott, the owner, sold us a used hot tub on his reccomendation. Was 100% right about it he really knows his stuff! Unfortunately, the cover took about 3 months to come in but not really something they could control but never the less had to take down the rating to 4 stars. Would reccomend them.
Gamos L.
Feb 06, 2021
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Excellence all the way! I needed to have my Oregon Hot Springs Spa removed as I no longer was using it. I knew it was going to be a challenge because my deck had been built around the Hot Tub. The two employees who came out made the whole process look effortless. From the moment they came to when they left, it was handled so professionally. Even my first initial contact withe company was top notch. You normally would think this would not be a fun process to go through, but if you have Pacific Hot Tub Solutions handle it for you, it comes pretty darn close. Kudos to the two fellows who came out
Heather M.
Jan 12, 2021
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I am thrilled with my experience with Pacific Hot Tub Solutions! I came across them after having troubling experiences with other removal companies in the area, and feel so fortunate to have found them. Not only did they haul the tub away at no cost, they repaired it and prepped it for consignment sale, and featured it in their showroom. I went from unused tub in the backyard to a 'sold' check in hand in a short time, and they paid me hundreds of dollars more than the nearest competitor's offer! If you're like me and are paying to upkeep an unused spa or tub at your house, do what I did and give
