Business Details
20 Years
experience
Your Trusted Partner for Pool Services in Las Vegas & Henderson
PoolStar, established in 2006, is a family-owned and certified pool and spa service company serving Las Vegas and Henderson, Nevada. Our team of licensed, insured, and certified pool operators (CPO) specializes in pool cleaning, maintenance, and repair services, including acid washes, filter cleaning, and green-to-clean treatments. We pride ourselves on delivering high standards of service, utilizing professional-grade equipment and natural mineral technology to ensure pools remain clean, safe, and well-maintained.With over 15 years of experience, we serve communities across Henderson and Las Vegas, including Green Valley, Summerlin, and Anthem, and maintain a strong reputation through thousands of five-star reviews on platforms like Google and Yelp. Our commitment to customer satisfaction is reflected in our price-match guarantee and personalized approach to addressing client needs.
Services
Pool Cleaning
Acid Wash
Filter Cleaning
Green to Clean
Drain and Refill
Pool Repair
Tile Cleaning
Details
- Year established: 2006
Highlights and features
- We have over 15 years of experience serving Las Vegas and Henderson.
- Our team consists of certified pool operators with industry training.
- We offer a price-match guarantee for first-month services.
- Thousands of five-star reviews highlight our reliability and quality.
- We use professional-grade equipment and eco-friendly mineral technology.
Associations and certifications
- Certified Pool/Spa Company
- Certified Pool Operator (CPO)
What people say
Great service
Very professional
Reliable technicians
Excellent communication
Sparkling clean pools
Services
Pool Cleaning
Our weekly pool cleaning service includes vacuuming, brushing tile and walls, chemical balancing, and debris removal. We use portable vacuums to minimize equipment wear, ensuring sparkling pools and extended system longevity. Ideal for homeowners seeking consistent, hassle-free maintenance.
Acid Wash
Acid washing removes stubborn stains from mineral deposits, algae, or neglect by lightly etching pool plaster. The process includes draining, acid treatment, and refilling with start-up chemicals. Best suited for older pools needing aesthetic restoration while preserving structural integrity.
Filter Cleaning
We disassemble, clean, and reassemble filter tanks to optimize performance. This service includes inspecting gauges and warnings to ensure proper function. Regular filter maintenance prevents clogs and maintains water clarity, essential for efficient pool operation.
Green to Clean
This service restores algae-infested pools through chemical treatment, thorough cleaning, and water balancing. Technicians address root causes like pH imbalances to prevent recurrence, leaving pools sanitized and visually pristine within days.
Pool Repair
We coordinate licensed contractors for equipment repairs, including pumps, filters, and automation systems. Our team ensures seamless upgrades or fixes, minimizing downtime while maintaining safety and compliance with industry standards.
People
Kevin
Owner
Kevin founded PoolStar in 2006, leveraging decades of pool industry experience. He oversees operations and ensures adherence to high service standards while maintaining direct client communication.
Ron
Technician
Ron provides meticulous pool maintenance, known for punctuality and clear communication. He services multiple neighborhoods, addressing client needs with technical expertise and professionalism.
Devin
Technician
Devin specializes in pool diagnostics and maintenance, offering clear explanations of system operations. Clients praise his responsiveness and ability to resolve complex water chemistry issues efficiently.
Questions
What areas do you service?
We service Henderson, Las Vegas, and surrounding communities including Green Valley, Summerlin, Anthem, and Southern Highlands.
Do you offer emergency pool services?
We prioritize scheduled maintenance but can address urgent issues like equipment failures on a case-by-case basis.
Are your technicians certified?
Yes, all technicians are Certified Pool Operators (CPO) with industry-recognized training and licensing.
How often should pools be serviced?
We recommend weekly cleaning and chemical balancing to maintain optimal pool condition and prevent costly repairs.
What payment methods do you accept?
Payments can be made online via credit card or bank transfer, with invoices issued monthly for the upcoming service period.
Videos
Reviews (7)
BritIn Vegas
Jul 28, 2021
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Avoid Pool Star! They took over cleaning my pool 3 months ago after 8 years without problems. The first cleaning went well. But they added a PoolRX to my pool which Im told from various site that it can stain your white plaster blue due to chemicals. Before when things would break they were suggested for fox now they stay broken until I bring them up. The worst of all for the past month I have been unable to use my pool due to incredibly strong chemicals. My pool was drained last year. No reason to be having these issues. See picture: staining & missing/broken cleaning head.
Laura Herzog
Nov 25, 2020
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I use PoolStar for weekly pool maintenance. The pool always looks amazing and their communication and service is stellar. If they need to adjust which day they come out, I get an email. If they notice I need additional maintenance, I get an email with a quote. They have not missed ONE appt in over two years and billing is done efficiently online. I was always chasing my last service to be sure they even showed up! Poolstar is professional, communicative and good at what they do. Highly recommend!
Tanya M.
Jul 07, 2020
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Amazing pool service! Quick and beyond efficient! They even responded to me during the holiday weekend and gave me a date to start. My pool has never been this clean! I had a bad experience with my previous pool service. Her negligence caused one of my pipes to expand and then burst. Half my pool drained into my neighbors yard. The pipe had to be replaced and wasn't under warranty because it was human error. The valves had been turned in the wrong direction and the pressure continued to build up until the pipe burst. I was reluctant to find another service after that. I tried to do it
DivaViva V.
Jul 02, 2020
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Only servicing regular clients. Why waste our time. Put that on your page so we not wasting a week on a quote.
Dale K.
Jun 19, 2020
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Glad I found these folks. Very good weekly service. Always here when they are supposed to be and they do a great job. I have used cheaper services in the past but have found out you get what you pay for. Yeah, these guys are great!
James McElroy
Jun 09, 2020
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We had two horrible experiences with pool service companies before a neighbor recommended Pool Star to us. I told him about the pool service company that attempted to defraud us by not servicing our pool, but whose scamming tech took a photo of our filter as proof that he cleaned the pool. By the time I ran down the steps, he and his co-defrauder were nearly in their vehicle. I told him that he was busted for attempting to defraud me. I told him that I saw him enter our backyard, take the photo and leave. I wont give the name of that pool service company here.
Cody, Pool Stars
Cody, Pool Stars
Debbie W.
May 24, 2020
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Our first time using a pool service, and after less than a couple months, we're very impressed. It's so nice to longer have to worry about cleaning our pool. The only thing we do now, is run our vacuum if we get high winds in between cleanings. Kevin and Cody are both very good at getting back to us if we have any questions or concerns. We actually got a referred to them, by a Kevin's friend, that is in the same business, but were out of his service area. Thanks Pool Star, for taking such good care of our pool ! We'll be recommending you, when ever we can.
