Business Details
31 Years
experience
Emergency
services
Expert Pool Maintenance & Service in Las Vegas
At City Wide Pool Service, we pride ourselves on being the ideal balance between personalized attention and professional capability. Since 1995, we have served commercial and residential clients across Las Vegas with comprehensive pool maintenance, repair, and innovative Reverse Osmosis filtration solutions. Our team brings over 60 years of combined industry experience, ensuring every project benefits from proven expertise and a commitment to excellence. We operate a 7-Step Process guaranteeing consistent maintenance, early problem detection, and cost-effective solutions tailored to each client's needs.Fully licensed and insured through the Southern Nevada Health District and Contractors Board, we prioritize transparency, reliability, and customer satisfaction. Our certified technicians address health regulations, chemical balancing, and emergency service requirements, making us a trusted partner for pool owners seeking dependable, high-quality service.
Services
Pool Maintenance
Repair Services
Reverse Osmosis Filtration
Water Chemistry
Tile Cleaning
Skimming
Brushing
Backwash Filters
Emergency Services
Commercial Pool Care
Details
- Year established: 1995
Highlights and features
- We offer 60+ years of combined experience in pool maintenance and repair.
- Our 7-Step Process guarantees consistent pool maintenance and early issue detection.
- We provide cost-effective solutions with transparent pricing and repair guarantees.
- Our certified technicians ensure compliance with Clark County health regulations.
- We handle emergency service calls promptly with radio-dispatched technicians.
What people say
Excellent service
Reliable
Expert technicians
7-step process
Satisfied customers
Services
Pool Maintenance
Our comprehensive pool maintenance includes weekly cleaning, chemical balancing, and equipment inspections. We use a 7-Step Process to ensure water clarity, prevent algae growth, and maintain optimal pH levels. This service extends equipment lifespan and reduces repair costs through proactive care.
Reverse Osmosis Filtration
The Puripool Process removes calcium, phosphates, and contaminants using mobile RO and UV filtration. This eco-friendly method recycles pool water in under 24 hours without draining, preserving pool finishes and reducing chemical usage for softer, cleaner water.
Emergency Repairs
We address urgent pool issues like equipment failures and leaks with rapid response. Our radio-dispatched technicians carry essential parts for same-day repairs, minimizing downtime and preventing further damage to your pool system.
Water Chemistry
Our technicians test and adjust water chemistry weekly to meet health regulations. This includes balancing pH, chlorine, alkalinity, and calcium hardness to ensure safe swimming conditions and prevent equipment corrosion or scaling.
Commercial Pool Care
We provide tailored maintenance for hotels, apartment complexes, and businesses. Services include compliance with health department standards, customized cleaning schedules, and priority emergency support to maintain tenant satisfaction and regulatory compliance.
Questions
What services do you offer for residential pools?
We provide weekly maintenance, chemical balancing, equipment repairs, and Reverse Osmosis filtration for residential pools.
Do you handle commercial pool maintenance?
Yes, we service hotels, apartment complexes, and businesses with customized maintenance plans and health regulation compliance.
What is your emergency service response time?
We respond to urgent pool issues promptly, with technicians available for same-day repairs during business hours.
How does your 7-Step Process benefit pool owners?
Our 7-Step Process ensures thorough cleaning, early problem detection, and consistent water quality, reducing long-term repair costs.
Can you help with hard water issues in Las Vegas pools?
Yes, our Reverse Osmosis filtration removes calcium and contaminants, improving water quality without draining the pool.
Reviews (4)
Barbi Augustyniak
Oct 17, 2021
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We had great service for the first year of service. Then suddenly this past summer we had green algae then black algae. Not to mention, no one showed up to clean. No matter what I did I could NOT get it cleaned. Not until my husband came home from working out of town , did he find that the main filter had not been cleaned in quite some time so the water was unable to get cleaned. Fast forward a couple of months, I was happy with the service and no one has cleaned in the last couple of weeks. I called to inquire and was told the tech showed up and GPS verified them being here. But the SAME dirt
Anette Normark Jaeger
Jan 17, 2021
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I just called customer services again to let them know, that the pool was not clean after the pool guy left the house. In stead of apologize or be understanding, they did not take my word for it, although we have been customers there for quite some time. Next time the pool guy comes over, we might have to look him over the shoulder to make sure the job is done. And take photos so the office believes what we're saying. I cannot recommend this pool service to anyone.
Donna Williams
Jan 17, 2021
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I have been with this company for 2 years and do not believe they deserve this rating! My pool motor was squealing about 2 months ago and before I could call, Kyndra was already on the phone letting me know. She is personable and pleasant to talk to. They were always out in a few days to fix the issue. And this was just the office! My pool is also pristine after the cleaner leaves and it sure is a mess after the wind blows.
Kenny Phillips
Nov 30, 2019
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The last thing you said was either way I would here from you friday. You are liars. If anything thank you for not hiring me. You nickle and dime your employees and dont want to train people. Be warned if you choose to use this company.
