Business Details
13 Years
experience
Emergency
services
Your Trusted Partner for Plumbing Solutions in Portland, OR
Sutherland Plumbing, established in 2013, is a family-owned and operated business dedicated to delivering exceptional plumbing solutions in Portland, OR, and surrounding areas. Our expertise in trenchless water line replacement and water heater installation sets us apart, combining advanced technology with traditional craftsmanship. We pride ourselves on transparency, offering detailed explanations of our processes and ensuring clients understand every step of their projects. With a 7-year warranty on all parts and labor, our commitment to quality and customer satisfaction has earned us a loyal clientele. Our team of certified professionals brings decades of combined experience, ensuring every job meets the highest standards of reliability and durability.We prioritize integrity, treating every home as if it were our own, and strive to exceed expectations through meticulous attention to detail. Our 24/7 emergency services ensure prompt assistance for urgent plumbing needs, minimizing disruptions to your daily life. By maintaining open communication and adhering to ethical business practices, we have built a reputation as a trusted leader in the plumbing industry. Our focus on continuous improvement drives us to stay updated with the latest techniques and materials, guaranteeing long-lasting solutions. Whether addressing minor repairs or undertaking large-scale projects, we approach every task with the same dedication to excellence that has defined our business since inception.
Services
Water Main Replacement
Water Heater Installation
Toilet Replacement
Sink Installation
Drain Repair
Leak Detection
Garbage Disposal Services
Details
- Year established: 2013
Highlights and features
- We have over 10 years of experience in residential plumbing.
- Our team uses trenchless technology for minimal disruption.
- We offer a 7-year warranty on all parts and labor.
- We provide 24/7 emergency plumbing services.
- We prioritize customer education and transparent communication.
Associations and certifications
- Oregon Construction Contractors Board (CCB)
What people say
Top notch service
Fantastic team
Quick response
Highly recommend
Professional and courteous
Services
Water Main Replacement
Specializing in trenchless water line replacement, we minimize landscape disruption while ensuring durable solutions. Our team uses advanced technology to replace aging pipes efficiently, reducing repair time and costs. Clients benefit from improved water flow and long-term reliability, with warranties covering all materials and labor.
Water Heater Installation
We install high-quality water heaters with expert precision, ensuring optimal performance and energy efficiency. Our technicians guide clients through selecting the best system for their needs, including tankless options. Every installation includes a 7-year warranty, providing peace of mind and protection against future issues.
Drain Repair
Our drain repair services address clogs, leaks, and system failures using modern diagnostic tools. We prioritize non-invasive methods to resolve issues quickly while minimizing property damage. Clients receive clear explanations of problems and solutions, ensuring informed decision-making for long-term system health.
Emergency Plumbing
Available 24/7 for urgent plumbing crises, we provide rapid response to water leaks, burst pipes, and appliance failures. Our technicians arrive equipped to handle emergencies efficiently, preventing further damage. This service ensures homeowners receive immediate assistance during critical situations.
Toilet Replacement
We replace outdated toilets with modern, water-efficient models that enhance functionality and reduce utility costs. Our team ensures proper installation to prevent leaks and operational issues. Clients receive guidance on selecting fixtures that balance performance with aesthetic appeal.
People
Ti Sutherland
Owner
Ti Sutherland founded the company in 2013, bringing over two decades of plumbing expertise. He oversees operations and client consultations, ensuring every project meets quality standards. Ti's hands-on approach and commitment to integrity drive the company's success.
Cameron
Lead Technician
Cameron leads installation and repair teams with 12 years of field experience. He specializes in water heater systems and emergency repairs, known for clear communication and meticulous workmanship. His expertise ensures clients receive reliable, long-lasting solutions.
Jack
Plumbing Technician
Jack specializes in trenchless technology and drain system maintenance. With eight years of experience, he combines technical skill with customer-focused service, explaining complex processes in accessible terms. His dedication to quality has earned consistent client praise.
Courtney
Office Manager
Courtney coordinates scheduling and client communications, ensuring smooth project timelines. With a decade of experience in the plumbing industry, she provides organizational expertise and personalized support, contributing to the company's efficient operations and high customer satisfaction rates.
Questions
What areas do you serve?
We serve Portland, OR, and surrounding areas including Beaverton, Hillsboro, Lake Oswego, Tualatin, and Tigard.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency services for urgent plumbing issues like burst pipes and water leaks.
What is your warranty policy?
We offer a 7-year warranty covering all parts and labor for water heater installations and major repairs.
How do you handle water heater replacements?
We assess your needs, provide same-day estimates, and install high-quality units with expert precision and clear explanations.
Can you repair drains without tearing up floors?
Yes, we use modern diagnostic tools and non-invasive techniques to resolve most drain issues efficiently.
Reviews (5)
Michelle I.
Nov 13, 2021
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I have worked with Sean from Sutherland Plumbing for the past 4 1/2 years. Sean has installed 3 toilets, an outdoor faucet, a garbage disposal and most recently, a new water heater in my home. Sean's work is excellent and he goes above and beyond. I also appreciate that Sean returns my calls very quickly and goes out of his way to schedule appointments with me as soon as possible. My water heater went out just as I was expecting family members to come from out of town for a long-awaited visit. Sean came the very next day and replaced it. I also appreciate how well Sean explains things
Jennifer R.
Nov 08, 2021
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We just hired Sutherland Plumbing who is our go to plumber and it was another exceptional experience! Courtney was right there, always just a call away to quickly get us on the schedule and make sure all of our needs are met. Her follow up communication is SECOND TO NONE and she works VERY hard to do the impossible when needed. Ti, the owner, is also always very available to all of his customers to quickly remove any barriers and is genuinely extremely kind and flexible making EVERY encounter a positive one! Cameron bloom is the man! So good at what he does!! Every aspect of his person and
Kristen Hopkins
Oct 29, 2021
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I had a leak in the water line between the street and my house that required a new water line installed under my driveway, under the foundation and hooked up to my existing pipes. Ti and crew arrived on time with a directional boring specialist and even arranged for a flag crew to monitor traffic in front of my house. I was surprised at how quickly and efficiently they accomplished the job. My house is 25 years old, so Ti installed new shut off valves for me at main meter, irrigation turn on/off and new shutoff valve under the house, all of which I can operate myself. I also had him install a
Deakpete
Oct 29, 2021
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Cant say enough good things. They installed our tankless water heater. They were on time, very professional and communicative. The level of craftsmanship and attention to detail was excellent. Its really obvious they are of the mindset if its worth doing, its worth doing right. We will be hiring them for our future plumbing needs
Dave T.
Oct 28, 2021
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My house sounded like it was haunted. Every time I ran water, my pipes moaned like the undead. I texted a video with sound to the folks at Sutherland, who were able to walk me through some diagnostic work, which eventually made the problem vanish. They were incredibly helpful, and walked me through everything. Crisis averted. These guys are in my speed dial now! I completely trust them and will hire for the next job without another thought.
