Business Details
12 Years
experience
Emergency
services
Rochester's Trusted Plumbing Experts Since 2014
Since 2014, Jack & Jill Plumbing has been Rochester, NY's trusted provider of comprehensive plumbing solutions. Our team of experienced professionals delivers reliable repairs, installations, and maintenance services for residential and commercial properties. We prioritize customer satisfaction through same-day service, transparent pricing, and a commitment to resolving plumbing issues efficiently.Our locally owned business combines technical expertise with personalized service, ensuring clients receive tailored solutions for their specific needs. We stand by our work with warranties and guarantees, reflecting our confidence in the quality of our services and customer care.
Services
Plumbing Repair
Drain Clearing
Water Heater Installation
Sump Pump Repair
Sewer Line Repair
Gas Line Services
Leak Detection
Repiping
Tankless Water Heaters
Water Softener Installation
Details
- Year established: 2014
Highlights and features
- We offer same-day plumbing service with upfront pricing.
- Our team consists of certified plumbing professionals with local expertise.
- We guarantee satisfaction with warranted services and clean house policies.
- We stock 93% of repair parts on our trucks for efficient service.
- We provide 24/7 emergency plumbing assistance with no hidden fees.
What people say
Same-day service
Professional technicians
Satisfaction guaranteed
Upfront pricing
Clean house policy
Services
Plumbing Repair
Our plumbing repair service addresses leaks, pipe bursts, and fixture malfunctions with immediate solutions. Our licensed technicians use advanced diagnostic tools to identify issues and perform durable repairs. We prioritize minimizing property disruption while restoring full functionality to your plumbing systems.
Drain Clearing
We specialize in clearing clogged drains using hydro jetting and camera inspection technology. Our technicians remove blockages caused by debris, grease, or tree roots while identifying underlying pipe issues. This service restores proper drainage and prevents future sewer line problems through comprehensive maintenance.
Water Heater Installation
We install conventional and tankless water heating systems with energy-efficient models that reduce utility costs. Our certified technicians ensure proper sizing and venting for optimal performance. We also provide maintenance plans to extend equipment lifespan and maintain consistent hot water supply.
Sewer Line Repair
Our trenchless sewer line repair minimizes landscape damage while fixing cracked or collapsed pipes. Using pipe bursting and lining techniques, we restore sewer functionality without extensive excavation. This service includes camera inspections to diagnose root intrusion, corrosion, or misaligned joints.
Gas Line Services
We install and repair natural gas and propane lines for residential and commercial properties. Our certified technicians perform leak detection, pressure testing, and connection services following strict safety protocols. We ensure compliance with local codes for appliance installations and gas system upgrades.
Questions
What plumbing services do you offer in Rochester?
We provide full-service plumbing including repairs, installations, water heater services, drain cleaning, sewer line repair, gas lines, and emergency plumbing assistance.
Do you offer 24/7 emergency plumbing service?
Yes, our plumbers are available 24 hours a day, 7 days a week for urgent plumbing emergencies like burst pipes or gas leaks.
How quickly can you respond to service requests?
We offer same-day service for most plumbing issues and maintain a 93% on-truck parts inventory to complete repairs immediately.
Do you provide financing options for plumbing services?
Yes, we offer flexible financing plans for major plumbing projects like water heater replacement or sewer line repairs.
What areas do you service?
We serve Rochester, NY and surrounding areas including Spencerport, Brighton, Greece, Henrietta, and all Monroe County communities.
Reviews (7)
Terra Farmer Terraformer
Dec 30, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Outstanding service. The service expert Mark was exceptionally good. I would definitely use this company again in the future. The SE was a Navy Vet. (thank you for your service sir) so i would use the company again just for that reason. However the price and service was second to none.
Service:Install faucet
Outstanding service. The service expert Mark was exceptionally good. I would definitely use this company again in the future. The SE was a Navy Vet. (thank you for your service sir) so i would use the company again just for that reason. However the price and service was second to none.
Service:Install faucet
Monica
Dec 28, 2021
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Peter did an excellent job with the plumbing repairs and replacements in my home. He was professional, respectful and on time with the services provided. He installed a new toilet, faucet, unclogged drains and replaced our rusted/molded valve/pipes. His initial analysis before work began included him educating me on the problems, how its caused and the best possible solution to repair so Im not encountering the issues again. I really appreciate Peters thoroughness in the services provided and will definitely use this company again should I have any plumbing concerns.
Keane Posner
Dec 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Mark the installer was very professional and did a fantastic job installing a new water heater went over all the options thoroughly and removed the old one. I would highly recommend them!
Service:Install water heater
Mark the installer was very professional and did a fantastic job installing a new water heater went over all the options thoroughly and removed the old one. I would highly recommend them!
Service:Install water heater
Jenna Chevier
Dec 27, 2021
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The technicians are great to have in our home. Knowledgeable and thorough - and always have several options for solutions. The office team is great at getting us scheduled quickly and always friendly. Always a great experience!
Ivana Crosthwaite
Dec 24, 2021
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Positive:Professionalism,Quality
Tyler was fantastic! He installed our dishwasher. He was very friendly and professional. He even put our old dishwasher out on the road for us. It was the second time having Craig Faulks Plumbing come to our house and both times were great experiences.
Tyler was fantastic! He installed our dishwasher. He was very friendly and professional. He even put our old dishwasher out on the road for us. It was the second time having Craig Faulks Plumbing come to our house and both times were great experiences.
Barbara Rapin
Dec 24, 2021
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I am 100 percent satisfied with the quality of the work and the quick schedulng of the service. Two new shutoff valves were installed in our 110 yr old house. One for a dishwasher and the other near the main water line coming from the City pipe. Nice copper valves both are big improvements
to the old work.
to the old work.
Kathleen Duggan
Dec 21, 2021
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Very happy with Amanda in customer service; she did a great job keeping me informed about service tech's availability. Paul, the service technician was terrific. He communicated every step of the way. He is very professional, knowledgeable and pleasant. I found this company on a neighborhood Facebook page. They were highly recommended and I highly recommend them now too.
