JPC Rooter

Business Details

26 Years

experience

Emergency

services

Your Trusted Hayward Plumbing Experts

JPC Rooter has been serving residential and commercial clients in Hayward, CA, and the East Bay area since 2000. Our team specializes in comprehensive plumbing solutions, including general plumbing, kitchen and bathroom repairs, water heater installation and maintenance, trenchless sewer repair, and gas line services. We prioritize customer satisfaction through transparent pricing, 24/7 emergency availability, and a commitment to using advanced technology and durable materials. With over two decades of experience, we have built a reputation for reliability, expertise, and community trust. Our licensed professionals handle jobs of all sizes, from minor fixes to large-scale replacements, ensuring minimal disruption to your daily life.

We emphasize preventative maintenance to help clients avoid costly emergencies and extend the lifespan of their plumbing systems. Our dedication to quality workmanship and personalized service has earned us a loyal customer base and numerous positive referrals. Whether addressing urgent leaks or planning routine inspections, we approach every project with the same level of care and professionalism. Our goal is to provide lasting solutions that meet the unique needs of each homeowner or business. Trust JPC Rooter to deliver efficient, cost-effective services that uphold the highest standards of safety and performance.

Services

General Plumbing Kitchen Plumbing Bathroom Plumbing Water Heater Repair Trenchless Sewer Repair Gas Line Services Drain Cleaning Emergency Plumbing Septic Tank Maintenance Preventative Maintenance

Details

Year established: 2000

Highlights and features

We offer 24/7 emergency plumbing services with rapid response times.
Our team has 20+ years of experience in residential and commercial plumbing.
We use advanced technology like trenchless repair to minimize property disruption.
Transparent pricing with no hidden fees or surprise charges.
Licensed professionals provide preventative maintenance to avoid future emergencies.

What people say

24/7 emergency service Upfront pricing Professional technicians Quick response times Long-term reliability

Website

Update Listing

Services

General Plumbing

Our general plumbing services address leaks, pipe repairs, and system installations for residential and commercial properties. We handle everything from faucet replacements to complex pipe network upgrades. With 20+ years of experience, we ensure durable, code-compliant solutions that minimize downtime and prevent future issues.

Water Heater Repair

We diagnose and fix water heater issues including insufficient hot water, unusual noises, and leaks. Our technicians service both traditional and tankless models, offering repairs or energy-efficient replacements. Emergency services restore hot water access within hours, minimizing disruption to your household or business operations.

Trenchless Sewer Repair

Trenchless technology allows us to repair or replace sewer lines without excavating landscapes. This method uses durable high-density polyethylene pipes for long-lasting results. Ideal for fixing cracks, root intrusion, or misaligned pipes, trenchless repair reduces costs and property damage compared to traditional methods.

Emergency Plumbing

Available 24 hours a day, our emergency team responds to urgent issues like burst pipes, severe leaks, and sewer backups. Rapid response times and mobile-equipped trucks enable same-day repairs. We prioritize safety and minimize water damage while restoring functionality to critical plumbing systems.

Gas Line Services

We install, repair, and replace gas lines for residential and commercial properties. Our licensed technicians handle leaks, pressure issues, and appliance connections using schedule 40 steel or copper piping. Emergency gas line services include leak detection with specialized equipment and immediate repairs to ensure safety and compliance.

People

Paul Castillo

Owner

Paul has over 20 years of plumbing experience and owns JPC Rooter. He specializes in sewer replacements, emergency repairs, and customer service. Known for his honesty and technical expertise, Paul trains apprentices and ensures every job meets quality standards.

Juan Pablo

Lead Plumber

Juan provides fast, reliable service for water heater installations and drain cleaning. With a focus on transparency, he offers upfront pricing and clear explanations of repair needs. Customers praise his professionalism and ability to resolve complex plumbing issues efficiently.

Jovani

Technician

Jovani delivers exceptional service with attention to detail. He excels in emergency repairs and preventative maintenance, often identifying potential issues during routine visits. Clients highlight his punctuality, technical knowledge, and willingness to go beyond standard service expectations.

Questions

What areas do you serve?

We serve Hayward, CA, and the entire East Bay area, including emergency services for residential and commercial properties.

Do you offer 24/7 emergency plumbing?

Yes, our team is available 24 hours a day, 7 days a week for urgent plumbing issues like leaks and sewer backups.

What plumbing services do you specialize in?

We specialize in general plumbing, water heater repair, trenchless sewer repair, gas line services, and emergency plumbing solutions.

How quickly can you respond to emergencies?

Most emergency calls receive a response within 1-2 hours, with technicians equipped to handle urgent repairs immediately.

Do you provide preventative maintenance?

Yes, we offer customized maintenance plans to prevent emergencies and extend the lifespan of your plumbing systems.

What payment methods do you accept?

We accept major credit cards and cash payments. Financing options may be available for large repair projects.

Reviews (7)

Write a Review

Thomas F.

Dec 31, 2021 Report

I was so blessed to have Paul and Jiorgio. Those two were very helpful and found the leak another handyman left and I couldn't figure out how to repair. Our kitchen sink was hacked by a handyman with plumbers putty and the wrong size pipes. It would leak continuously, my wife was stuck cleaning this area every night. Paul called within an hour of my post and quickly came by, assessed and fixed it on the spot. he also fixed another project I left and never had time to resolve. I think they did a wonderful job, charged very reasonable rates, and left the job better than they found it.

Greg K.

Dec 31, 2021 Report

I had a bath faucet which needed fixing and a clogged bathroom drain that Snakes and chemicals did not resolve. Yelp listed off a number of Plumbers, I studied reviews on several of them. JPC stood out for three reasons: 1) they were the first to reach out to me & 2) Juan the owner answered when I called to discuss my issue. 3) all of his reviews seemed 5 star and the ones that were not, when reading the detail were not of concern. I made the appointment...keep in mind, it was after 3pm on 12/30 when we spoke and Juan offered an 8am appt or after 2pm appt the next day 12/31...which I thought

Bob A.

Nov 23, 2021 Report

I needed the replacement of a touch faucet in my kitchen. Paul Castillo came and was able to install my faucet quickly, accurately, the first time. And his price was far less than other plumbers I contacted. I highly recommend Paul and JPC Rooter & Plumbing.

Don F.

Nov 22, 2021 Report

Paul from JPC did a great job replacing a 10' section of sewer lateral in the backyard. Our upstairs toilet was clogged and Paul came out the next day to inspect and saw that roots were clogging the exit pipe where the cast-iron pipe connects to the sewer lateral. They were able to come out early the next week, had to break a 10' section of concrete walkway, dug until they got to the old clay sewer laterals and saw the rat's nest of pipes (about 7 pipes altogether connected to the lateral). The crew, lead by Paul's brother Giovanni were surprised by how complex the network

Leah H.

Nov 16, 2021 Report

I called 7 different plumbers, he was the only one who was willing to make the trip the same day. He was reliable, diagnosed quickly and then recommended a specialist who could handle the issue better. He did not charge me for anything, despite the time he took out of his work day. Would recommend 10/10!

Larry B.

Oct 30, 2021 Report

After the huge rains in October of 2021, we had some issues! Our bathtub was getting backed up with sewage - not good! Called Paul and he came out the next day, on time, was very patient and diligent about fixing it, and making sure it wasn't going to affect other plumbing in the house. Then we had another issue outside with a drain under a concrete slab that was supposed to drain well away from our house. He had to try multiple snakes, lugging that massive machine around our steep yard, but after a while, he got it unclogged! This was a huge issue, because the water was spewing right next

Pauline T.

Aug 07, 2021 Report

I was in search of a plumber to come check our leaky toilet and found JPC on Yelp. I called and Paul was able to come out on the same day, which was great! Paul was extremely kind and professional. He fixed the issue and was honest! We had another plumber who tried to tell us we needed to replace the entire toilet over a leaky hose! Paul was able to get the job done within a matter of minutes. We appreciated the quick fix and the honest service. Would definitely recommend!