Big Blue Plumbing

Business Details

26 Years

experience

Emergency

services

Your Trusted Oakland Plumbing Experts

Big Blue Plumbing has served the East Bay for over two decades, delivering expert plumbing solutions rooted in professionalism and integrity. Our certified team specializes in emergency plumbing, water heater installations, drain cleaning, and hydronic radiant heating, with a commitment to 24/7 availability and unmatched guarantees. Founded in 2000, we prioritize punctuality, transparent pricing, and comprehensive warranties, ensuring every client receives tailored service backed by industry-leading expertise.

Our dedication to community and customer satisfaction is reflected in our Google Guarantee, extensive service area, and consistent recognition as a Preferred Plumber. With state-of-the-art tools and a focus on permanent solutions, we address everything from minor leaks to full-system replacements, ensuring long-term reliability for residential and commercial properties.

Services

Drain Cleaning Emergency Plumbing Water Heater Installation Gas Line Repair Hydronic Radiant Heating Sewer Line Replacement Leak Detection Toilet Repairs Bathtub/Shower Repair Annual Maintenance

Details

Year established: 2000

Highlights and features

We offer 24/7 emergency plumbing services with rapid response times.
Our team consists of certified plumbing experts with 20+ years of experience.
We guarantee all work with industry-leading warranties and a $100 no-aggravation promise.
No overtime charges apply for after-hours service.
We specialize in hydronic radiant heating systems and complex sewer replacements.

Associations and certifications

Google Guaranteed

What people say

Prompt and excellent service Knowledgeable and friendly Text updates with technician details No overtime charges Thorough diagnostics

Website

Update Listing

Services

Emergency Plumbing

Our certified technicians provide rapid emergency plumbing services for leaks, clogs, and system failures. Available 24/7 with no overtime charges, we prioritize urgent issues like burst pipes and gas leaks. Clients receive transparent pricing and a 100% satisfaction guarantee for all repairs.

Water Heater Installation

We specialize in tankless and traditional water heater installations with energy-efficient options. Our team ensures proper sizing and code compliance, backed by a $100 warranty for failures within the guarantee period. Same-day service is available for urgent replacement needs.

Drain Cleaning

Using advanced snaking and hydro-jetting tools, we clear residential and commercial drain blockages. Services include main sewer line inspections and preventative maintenance. Clients receive text updates with technician arrival times and on-site cleanup post-service.

Hydronic Radiant Heating

We design and install hydronic heating systems for homes and businesses, including retrofit staple-up radiators. Our experts service all makes and models, with a focus on energy efficiency and zone control. System diagnostics and repairs are completed by trained specialists.

Sewer Line Replacement

Trenchless sewer replacement minimizes property disruption during pipe repairs. We use video inspections to diagnose cracks, root intrusion, or corrosion. Services include full line replacement and no-charge follow-up assessments for recurring clogs under our no-aggravation guarantee.

People

Paul Gerrard

Founder & CEO

Paul studied plumbing in England, completing a City & Guilds apprenticeship before founding Big Blue Plumbing in 2000. He oversees operations and ensures adherence to service guarantees.

Giovanni Arredondo

Master Plumber

Giovanni provides emergency plumbing services with 15-minute response times. Clients praise his technical skill and prompt resolution of critical leaks and gas line issues.

Jack

Senior Technician

Jack specializes in toilet and fixture repairs, explaining solutions clearly. He follows up on complex jobs to ensure client satisfaction and system functionality.

Javier

Service Plumber

Javier handles drain cleaning and garbage disposal repairs. He communicates options for fixing issues and ensures workspaces are cleaned post-service.

Tonni

Lead Technician

Tonni conducts thorough diagnostics and coordinates supervisor verification for major repairs. Clients highlight her attention to detail and clear explanations of plumbing issues.

Questions

Do you offer 24/7 emergency plumbing services?

Yes, we provide 24/7 emergency plumbing services with no overtime charges for after-hours work.

What areas do you service?

We serve Oakland, Alameda, Berkeley, Hayward, and surrounding East Bay communities like Walnut Creek and San Leandro.

Are your plumbers certified?

All technicians are certified, background-checked, and trained in customer service and safety protocols.

Do you guarantee your work?

We offer a 100% satisfaction guarantee and a $100 warranty for water heater failures within our guarantee period.

Can you handle hydronic heating systems?

Yes, we specialize in hydronic radiant heating installations, repairs, and maintenance for residential and commercial properties.

Is financing available for plumbing services?

Yes, we offer financing options for major plumbing projects and equipment installations.

Reviews (7)

Write a Review

Asha Kalra

Dec 22, 2021 Report

Arrived on time within the window of time provided. I was able to make an appointment quickly. I tried working theough my warranty and they sent me a plumber that was trying to convince me to upgrade piping and spend thousands. Javier came from big blue and fixed the issue within 30 mins and cleaned up the area. The service was very professional and well worth not dealing with the incompetent companies sent through warranty.

Gregory Newman

Dec 13, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Nathan Jones was Cordial and thorough and did superb work God forbid if anything else comes up but he can always return.
Service:Repair faucet

Mel Darling

Nov 04, 2021 Report

Positive:Professionalism,Quality,Responsiveness
Jaime was professional, pleasant, explained everything and the cost to repair toilet was reasonable. I was disappointed that it would cost +$200 to get a shower head installed while he was here, but that's company policy. I made an informed decision to not do that.
Service:Repair toilet

Paisley Strellis

Oct 24, 2021 Report

I am so glad that I called Big Blue. Every staff member I interacted with was knowledgeable and helpful. They explained exactly what to expect from the initial appointment. Augustin, the technician who helped us, exceeded my expectations with his patience and professionalism. It was a very hard job - a 100+ year storm drain system with no clear outlet - and he worked on it methodically and cheerfully explaining what he found every step of the way. 10/10 would recommend.

Vicki Ryan

Oct 23, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Fantastic customer service from beginning to end. Great communication, punctual, friendly, efficient, considerate, professional and respectful and tidy. I felt comfortable having him in the house.
Service:Install water heater

Dan Lucido

Aug 30, 2021 Report

Joaquin was friendly, communicative and professional. He told me exactly what was going on, our options and potential next steps. He asked relevant questions and wanted to help get us the exact right product installed. I dont know how a full water replacement could be a great experience but it was !!!
Service:Install water heater

Bonnie McManis

Aug 27, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Quick reply. Service outstanding. Nathan very warm and took great care to explain options. Complete repair done in 2 hours including run for older part. Great experience. Bonnie.
Service:Repair toilet