Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Metairie, LA
Bienvenu Brothers has been a trusted name in plumbing and HVAC services since 1937, serving Metairie, LA, and surrounding areas. Founded as Louis A. Bienvenu & Son Plumbing, we have evolved into a fourth-generation family-owned business while maintaining our original commitment to prompt, courteous service at fair prices. Our licensed technicians specialize in residential and commercial plumbing, heating, and cooling systems, offering everything from emergency repairs to full system installations. With decades of combined experience, we prioritize quality workmanship, using only trusted products to ensure long-term reliability. As active members of the Plumbing, Heating, and Cooling Contractors Association and the New Orleans Chamber of Commerce, we combine industry expertise with deep community roots.Our team treats every job with care, whether addressing minor leaks or complex HVAC challenges, and we pride ourselves on transparency, no hidden fees, and exceptional customer support. From same-day appointments to 24/7 emergency service, we minimize downtime and ensure homes and businesses remain comfortable. Our reputation for integrity and dependability has been built through consistent delivery of high-quality service, as evidenced by decades of loyal customers and positive testimonials. We stand by our work with warranties and guarantees, ensuring every client receives the value and satisfaction they deserve.
Services
Plumbing Repairs
Water Heaters
HVAC Installation
Drain Cleaning
Emergency Services
Details
- Year established: 1937
Highlights and features
- We offer over 85 years of combined experience in plumbing and HVAC services.
- Our team includes licensed technicians trained in the latest industry technologies.
- We guarantee quality service with warranties on all installations and repairs.
- Our 24/7 emergency availability ensures urgent issues are resolved promptly.
- We prioritize community involvement and maintain an A+ rating with the BBB.
Associations and certifications
- Plumbing, Heating, and Cooling Contractors Association
- Quality Service Contractors of PHCC
- New Orleans Chamber of Commerce
- Homebuilders Association of Greater New Orleans
What people say
Prompt service
Professional technicians
Fair pricing
24/7 availability
Reliable repairs
Services
Plumbing Repairs
Our licensed plumbers handle all residential and commercial repair needs, from leaky faucets to major pipe bursts. We use advanced diagnostic tools like video camera inspections to identify hidden issues and provide lasting solutions. Emergency repairs are prioritized with same-day service available.
HVAC Installation
We install high-efficiency heating and cooling systems tailored to your property's size and needs. Our technicians are certified to work with major brands and ensure proper setup for optimal performance and energy savings. Warranties are included on all new installations.
Drain Cleaning
Using hydro-jetting and rooter machines, we remove clogs and buildup in sewer lines and drains. Our Bio-Clean treatments use natural enzymes to break down organic matter, preventing future blockages while protecting your pipes.
Water Heaters
We service, repair, and install traditional and tankless water heaters. Our experts diagnose issues like temperature fluctuations and leaks, offering energy-efficient replacements when needed. We're authorized warranty service providers for major manufacturers.
Emergency Services
Available 24/7 for plumbing or HVAC crises, our emergency team responds promptly to critical issues like gas leaks, frozen pipes, or furnace failures. We prioritize safety and speed to minimize property damage and restore comfort quickly.
People
Louis Bienvenu
Owner
Fourth-generation leader of Bienvenu Brothers, Louis oversees operations and maintains the family's commitment to quality service since 1937. With over 30 years in the industry, he ensures every job meets the company's high standards.
Vint Bienvenu Jr
Senior Technician
A master plumber with 25+ years of experience, Vint specializes in complex HVAC installations and emergency repairs. He trains new technicians and frequently contributes expert advice on energy-efficient home systems.
Questions
What areas do Bienvenu Brothers service?
We serve Metairie, New Orleans, Baton Rouge, Slidell, Kenner, and surrounding Louisiana areas, covering both residential and commercial properties.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency team responds to urgent plumbing and HVAC issues like leaks, gas leaks, and system failures at any time.
Are your technicians licensed and insured?
All our plumbers and HVAC technicians are fully licensed, insured, and undergo regular training to maintain industry certifications.
What payment methods do you accept?
We accept major credit cards, checks, and financing options for larger projects. Payment plans are available upon request.
How can I schedule an appointment?
Call us at (504) 835-7783 or use our online request form for same-day or scheduled service appointments.
Do you offer warranties on your work?
Yes, we provide warranties on all installations and repairs, with specific terms varying by service type and manufacturer guarantees.
Reviews (5)
Clay Marbry
Dec 06, 2021
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Great service. Diagnosed and fixed water heater problem that stumped other plumbers. Only complaint- the lady that answers the phone and schedules appointments is very rude.
Darla Tschantz
Aug 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
David Woods was my technician. He was extremely knowledgeable and thorough. I highly recommend using them if you have any plumbing needs.
Service:Boiler repair
David Woods was my technician. He was extremely knowledgeable and thorough. I highly recommend using them if you have any plumbing needs.
Service:Boiler repair
Daniel Borst
Aug 15, 2021
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Very bad experience..Very disrespectful with your time. Waited on urgent repair for several days then when I called to inquire about the appointment that they had missed they said that's not it works here and that they will come when they are available rather than apologizing for missing their appointment window.. after losing several days of leaking into drywall I called another plumber. I felt like I was working for them the whole time.
Sherri Tarr
Aug 04, 2021
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Positive:Quality,Responsiveness,Value
Responded quickly to our sewer issue. They finished the work promptly and at a very fair price. This was the second time we had used them in a month (had a different issue with our tankless water heater, which they also fixed) and we will use them again in the future.
Services:Pipe repair,Leak investigation and repair,Outdoor system repair
Responded quickly to our sewer issue. They finished the work promptly and at a very fair price. This was the second time we had used them in a month (had a different issue with our tankless water heater, which they also fixed) and we will use them again in the future.
Services:Pipe repair,Leak investigation and repair,Outdoor system repair
Bri Hanlon
Apr 14, 2021
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My tankless water heater stopped working. Seeing the model and age of the system, the technician guessed at the cause before he opened the cover. So about 30 seconds to diagnose the problem...the circuit board was fried. Unfortunately, not repairable, and to add to the sting... an identical unit servicing the other half of my duplex was already well on its way to burning up and failing at any time.
The technician, David, was a total pro... empathetic that I was not planning on replacing two systems...and he did not pressure me into doing anything about it right then and there. The minimal visit
The technician, David, was a total pro... empathetic that I was not planning on replacing two systems...and he did not pressure me into doing anything about it right then and there. The minimal visit
