Business Details
41 Years
experience
Emergency
services
Custom Pools and Spas in Reno, NV
Robert Allen Pools and Spas has been a leader in the pool and spa industry for over 40 years, specializing in custom pool design, Bullfrog Spas installation, and comprehensive maintenance services. Founded by Robert Allen, a renowned pool builder recognized nationally for his expertise, the company has maintained a steadfast commitment to quality, innovation, and customer satisfaction. Under the leadership of Zachary R. Allen, the business continues to thrive as a family-owned operation, offering state-of-the-art products and services across Northern Nevada and California.Our team of certified professionals brings decades of combined experience to every project, ensuring exceptional craftsmanship and personalized solutions tailored to each client's needs. We pride ourselves on being Reno's only Authorized Dealer of Bullfrog Spas, a testament to our dedication to providing top-tier products backed by industry-leading engineering. From initial consultation to ongoing maintenance, we prioritize transparency, reliability, and long-term client relationships, ensuring every customer's vision for their backyard oasis becomes a reality.
Services
Custom Pool Installation
Hot Tub Sales
Spa Maintenance
Pool Remodeling
Chemical Treatment
Details
- Year established: 1985
Highlights and features
- We offer over 40 years of experience in pool and spa construction.
- Our team holds certifications from leading industry organizations.
- We provide personalized service with a satisfaction guarantee.
- We are Reno's only Authorized Dealer of Bullfrog Spas.
- Our skilled craftsmen ensure top-tier quality and attention to detail.
Associations and certifications
- National Plasters Council
- PHTA
- A10 Contractors License NV
- C53 Contractors License CA
What people say
Exceptional craftsmanship
Knowledgeable staff
Satisfaction guaranteed
Timely service
Long-term reliability
Services
Custom Pool Installation
Robert Allen Pools and Spas specializes in designing and building custom inground pools tailored to your backyard space and lifestyle needs. Our expert team uses premium materials and advanced technology to ensure durability and energy efficiency. Clients in Reno and Northern Nevada trust us for innovative designs that combine aesthetic beauty with functional excellence.
Hot Tub Sales
As Reno's only Authorized Dealer of Bullfrog Spas, we offer a wide selection of high-quality portable hot tubs with customizable JetPak Therapy Systems. Our inventory includes models ranging from compact 2-person tubs to spacious 13-person units. We provide expert guidance to help customers choose the perfect spa for relaxation, hydrotherapy, or social gatherings.
Spa Maintenance
Our comprehensive maintenance services keep hot tubs and swim spas operating at peak performance year-round. We offer weekly or bi-weekly cleaning, water testing, filter replacements, and winterization services. Our technicians are trained to service all brands and ensure proper chemical balance and equipment functionality for optimal user safety and enjoyment.
Pool Remodeling
We specialize in updating existing pools with modern features like LED lighting, tanning ledges, and energy-efficient equipment. Our remodeling services include acid washing, tile cleaning, and automatic cover installations. Clients benefit from our 40+ years of experience in transforming outdated pools into contemporary, low-maintenance backyard retreats.
Chemical Treatment
Our water care specialists provide free in-store water testing and customized chemical treatment programs for pools and spas. We stock a full line of sanitizers, pH adjusters, and filtration products to maintain crystal-clear water. Customers receive expert guidance on maintaining proper chemical levels for safe, comfortable swimming environments.
People
Zachary R. Allen
Owner & Licensed Contractor
Zachary R. Allen leads the family business with a Business Administration degree from the University of Nevada. He holds contractors licenses in both Nevada and California, along with certifications from the National Plasters Council and PHTA. With decades of hands-on experience, he oversees all operations while maintaining a focus on personalized client service.
Robert Allen
Founder
Robert Allen established the company over 40 years ago, earning national recognition as a top pool builder. His legacy of quality craftsmanship and innovative design continues to influence the business. Though retired from daily operations, his foundational principles guide the company's commitment to excellence in every project.
Questions
Do you offer financing options for pool and spa purchases?
Yes, we provide special financing options to help customers afford their dream pool or spa. Contact us for details.
Are you open on weekends?
Yes, our Reno showroom is open Saturdays from 9:00 AM to 4:00 PM. We're closed on Sundays.
Do you service older hot tub models?
Yes, we service all hot tub brands and models, including units purchased elsewhere. Our technicians handle repairs and maintenance for tubs of any age.
What areas do you serve?
We serve Northern Nevada and California, including Reno, Sparks, Carson City, Truckee, and surrounding communities.
Are you the official Bullfrog Spas dealer in Reno?
Yes, we're Reno's only Authorized Dealer and Service Center for Bullfrog Spas, offering full support for their products.
Can you help with pool winterization?
Yes, we offer comprehensive pool and spa winterization services to protect your investment during colder months.
Reviews (6)
Dianne Karp
Aug 04, 2021
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Love these guys. Great tubs, helpful, continue to provide service after 18 years (yes, hot tub still working although it needed some new parts here and there)
Dennyse Martinez
Nov 06, 2020
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We were looking for cleaning tools for our pool and we came across this location. The staff is friendly and very knowledgeable. Tools were affordable and in stock unlike everywhere else (during this pandemic time.) You wont be disappointed. We will be coming back for any future needs.
Brian Hutchinson Birch
Oct 04, 2019
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Edit (4/11): Codi contacted me and was apologetic and offered to refund the cost and install the cover. Generous and great service. Unfortunately, Lee left a VM a few hours earlier that was robotic-sounding and annoyed, with no apology. She actually said "I understand you called and were very, very upset" - never once did she admit she dropped the ball or apologize for the inconvenience. High-five Codi... Lee probably shouldn't work with customers.
(4/9)What has happened to this company? I bought a Bullfrog Spa from them (via Sarah) in 2014, replaced the cover in 2016, and I called them on March
(4/9)What has happened to this company? I bought a Bullfrog Spa from them (via Sarah) in 2014, replaced the cover in 2016, and I called them on March
Penelope C.
Jul 10, 2018
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We've had two other pool companies whose service and integrity were questionable. I LOVE Robert Allen's staff (especially Lei and Cody) and their willingness to always go the extra mile whenever a problem with our pool or equipment arises. Proactive, honest, and super pleasant people to work with -- and it's always great that the same people are there season after season and know who you are.
Robert Rothe
Nov 27, 2017
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We purchases out hot tub in 2013. Robert Allen disposed of our old equipment and was very prompt in installing our new hot tub. They have all parts and chemicals to maintain the equipment in perfect operating condition so I get all my hot tub supplies from them. We love our hot tub and appreciate how helpful all of the employees have been during the past four years.
Yifat Chen
Sep 25, 2017
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Great customer service and care. We bought our hot tub a year ago and enjoyed it ever since. Recently we moved and called to have them help us to relocate it. Both times the crew were extremely nice, knowledgeable and professional. They worked quickly and took care of our unit. I would highly recommend using them and their hot tubs rocks!!
