Business Details
50+ Years
experience
Your Trusted Hearth & Outdoor Living Experts in Sudbury, MA
Since 1975, The Fireplace Shop & Grill Center At West Sport has been a trusted provider of premium hearth products and outdoor living solutions in Sudbury, Massachusetts. Our commitment to treating customers as neighbors and friends is reflected in our personalized service and extensive product knowledge. We specialize in fireplaces, stoves, inserts, and high-quality grills, offering top-tier brands backed by comprehensive warranties. Our team of licensed technicians provides expert installation, chimney services, and maintenance for all products sold, ensuring long-term reliability. With a showroom featuring the latest innovations in heating and outdoor kitchen design, we combine decades of experience with practical solutions tailored to individual needs.Our dedication to customer satisfaction extends beyond the sale through ongoing support and a promise to address every inquiry thoroughly. As a family-owned business, we maintain deep roots in the local community while serving clients across MetroWest Boston. Our expertise in energy-efficient heating systems and outdoor living spaces has made us a regional leader in home comfort solutions. By staying current with industry codes and green technologies, we deliver installations that enhance both functionality and property value. This combination of product excellence, technical proficiency, and customer-centric approach has sustained our reputation for nearly five decades.
Services
Gas Fireplaces
Wood Stoves
Outdoor Kitchens
Chimney Liners
Grill Sales
Fireplace Inserts
Pellet Stoves
Chimney Caps
Propane Services
Custom Installations
Details
- Year established: 1975
Highlights and features
- We offer 45+ years of specialized expertise in hearth products and outdoor kitchens
- Our technicians provide licensed, insured installation and maintenance services
- We carry premium brands with comprehensive manufacturer warranties
- We provide free in-home consultations for fireplace and outdoor kitchen installations
- We service all products we sell, including competitor brands
What people say
Excellent service
Knowledgeable staff
Beautiful new fireplace
Efficient installation
Great advice
Services
Gas Fireplaces
Our gas fireplaces combine modern efficiency with classic aesthetics, offering reliable heating solutions for residential spaces. Available in various styles including wall-hanging and insert models, these units provide instant warmth with minimal maintenance. Professional installation ensures safe operation and optimal performance for homeowners seeking both comfort and visual appeal.
Outdoor Kitchens
Custom outdoor kitchen designs integrate premium gas grills, storage solutions, and cooking islands for complete entertainment spaces. We offer built-in and modular systems with weather-resistant components that withstand New England climates. Our experts help create functional layouts that enhance property value while meeting specific culinary and social needs.
Chimney Liners
We install durable stainless steel chimney liners that ensure safe venting for wood, gas, and pellet heating systems. Properly sized and fitted liners improve efficiency while preventing dangerous carbon monoxide leaks. Our technicians follow strict safety protocols to maintain structural integrity during installation for both new and existing chimney systems.
Pellet Stoves
EPA-certified pellet stoves provide environmentally responsible heating with automated fuel delivery systems. These units burn compressed wood or biomass pellets efficiently, reducing heating costs while maintaining consistent temperatures. We offer various models with different BTU outputs to suit different home sizes and climate conditions.
Grill Sales
We carry top-tier gas, charcoal, and pellet grill brands with features designed for serious outdoor chefs. Our inventory includes built-in and portable models with advanced temperature control systems. Expert staff provides personalized recommendations based on cooking style, fuel preference, and available outdoor space requirements.
People
Larry Shewan
Owner
With over 45 years in the hearth industry, Larry Shewan brings deep product knowledge and business expertise to The Fireplace Shop & Grill Center At West Sport. He oversees operations and customer relations, maintaining the company's founding principles of quality and service.
Questions
What areas do you service?
We serve Sudbury, Framingham, Natick, and surrounding Massachusetts communities within a 30-mile radius of our showroom.
Do you offer installation services?
Yes, we provide professional installation for all hearth products and outdoor kitchen systems by licensed technicians.
What payment methods are accepted?
We accept major credit cards, checks, and cash payments for both products and installation services.
Are financing options available?
Currently we don't offer in-house financing but can provide information about manufacturer-specific financing programs.
Do you service competitor products?
Yes, our technicians service all hearth products regardless of where they were originally purchased.
What warranties do you offer?
We provide manufacturer warranties on all products plus extended service options for installation workmanship.
Reviews (5)
Kristen Kaminski Mallin
Dec 30, 2021
Report
We purchased a gas fireplace a year ago and it STILL doesnt work correctly. The contractor recommended by Larry, the store owner, screwed up the entire installation process and we were forced to start over from scratch. When the unit was finally in place, the remote wouldnt pair with the receiver (rendering the fireplace useless) and Larry will not answer or return our calls. We now have a $4.5k gas fireplace that doesnt work. This entire experience has been horrible.
Robert Buckley
Dec 28, 2020
Report
I recently purchased a grill from them and the service was excellent!!! They guided me through my options and answered my many questions. Follow up was superb. Recommend highly.
Elaine Rhatigan
Aug 12, 2019
Report
We want our money back, phone calls have not been returned. Completely unprofessional. I gave one star because I couldnt post this without any stars.
Jim Perry
Jun 11, 2019
Report
I had a fireplace installed by their installer. Store contacts basically telling me what day the installer is going to do it even though it wasnt convenient for me on that day. Installer charged $750 to install a liner and set fireplace into chimney. Literally took less than an hour. Installer didnt pull a permit. I got two different stories between store and installer why they didnt pull a permit and had I to get the building department involved. For $750 just for the labor and my opinion of the work was unsatisfactory even though the inspector signed off on it.
Glenda Thomas
Aug 19, 2018
Report
I place a grill cleaning service request the end of April 2018. Called in the end of May and was told that they were busy putting together the new grill orders and they would call me back. Visit the shop in late June/early July and an appointment was finally scheduled. The brand of my grill was not one sold by Westport. I had new burners to be installed. They said that if they could, they would install the new burners, which they did. The cleaning job was absolutely ridiculous bad. They never touched the grease draw. Basically, their cleaning was limited to scraping the grates. The came back to
