Hearth Works Fireplace Center

Business Details

31 Years

experience

Trusted Fireplace and Heating Solutions in New England

HearthWorks Centers has been a trusted provider of heating solutions since 1995, offering a comprehensive range of gas, wood, and pellet stoves, fireplaces, and inserts. With two locations in Hooksett, New Hampshire, and North Reading, Massachusetts, our team of certified professionals provides expert guidance, installation, and service for residential heating needs. Our dedicated service department features factory-trained technicians, and we partner with National Fireplace Institute-certified installers to ensure quality workmanship.

We prioritize customer satisfaction through personalized support, competitive pricing from direct manufacturer partnerships, and financing options to accommodate diverse budgets. Celebrating 30 years in 2025, we remain committed to delivering reliable heating solutions and exceptional service to our New England communities.

Services

Gas Fireplaces Wood Stoves Pellet Inserts Electric Fireplaces Fire Pits Grills & Smokers Glass Doors Mantles Hearth Pads Awnings

Details

Year established: 1995

Highlights and features

We offer 30 years of expertise in residential heating solutions.
Our certified staff provides personalized product and installation guidance.
We partner with NFI-certified installers for guaranteed quality workmanship.
Direct manufacturer partnerships ensure competitive pricing on top brands.
Financing options available to meet diverse budget needs.

Associations and certifications

National Fireplace Institute

What people say

Perfect stove for our budget Professional employees Quality workmanship Excellent customer service Highly recommend

Website

Update Listing

Services

Gas Fireplaces

Our gas fireplaces combine efficiency and elegance, offering customizable heating solutions for modern homes. Available in traditional and contemporary designs, these units provide consistent warmth with minimal maintenance. Expert installation ensures safe, code-compliant operation for year-round comfort.

Wood Stoves

Durable wood stoves deliver classic ambiance with reliable heat output. We offer EPA-certified models for improved efficiency and reduced emissions. Professional installation services guarantee proper venting and compliance with local building codes for optimal performance.

Pellet Inserts

Pellet inserts transform existing fireplaces into efficient heating systems using renewable fuel sources. Our selection includes advanced models with automated temperature controls. Factory-trained technicians ensure seamless integration with your current masonry structure.

Electric Fireplaces

Modern electric fireplaces provide instant heat without venting requirements. Our inventory features units with realistic flame effects and adjustable thermostats. Ideal for apartments, renovations, or supplemental heating in any room configuration.

Fire Pit Installation

Custom fire pit installations create inviting outdoor living spaces. We offer propane and natural gas options with durable construction for New England weather. Professional setup includes gas line connections and safety compliance verification.

Questions

Do you offer installation services for heating products?

Yes, we provide professional installation through our certified technicians and NFI-certified partners for all heating products.

What warranty options are available?

Manufacturer warranties apply to all products, with extended coverage options available through our service department.

Are financing options available for purchases?

Yes, we offer flexible financing plans to qualified customers for all heating equipment and installation services.

Which areas do you serve?

We serve New Hampshire and Massachusetts from our Hooksett and North Reading locations.

Do you carry replacement parts for existing units?

Yes, our service department stocks parts for most major brands and can order specialized components as needed.

Can I see products in person before purchasing?

Yes, visit our showrooms in Hooksett, NH, or North Reading, MA, to experience products firsthand.

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Reviews (7)

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David Jackson

Jan 04, 2022 Report

Michael went above and beyond to help me resolve the issue with my fireplace. Thank you for your help! Stay Safe and Warm!

Mike Bergeron

Dec 08, 2021 Report

Hearth Works Fireplace Center has been in business for over 25 years. We are staffed with knowledgeable, professional and friendly employees. We strive to provide you with the most accurate and up to date information available regarding your fireplace or stove project. You will always be greeted with a smile when you walk in the door at Hearth Works Fireplace Center in North Reading. If you have a problem with anything as it relates to us please feel free to reach out to any of us. We have thousands of happy customers each and every year!
Mike Bergeron, Store Manager

William Snell

Nov 01, 2021 Report

Very poor customer service following the sale and install. Enviro unit is less than 2 years old and already having issues. Every time i call them they redirect me to a field technician who does their servicing. They have yet to return a call in over a month.

Miguel Torres

Sep 30, 2021 Report

For the first time I write a review. I feel like I got scammed! I scheduled a service for my stove. Beware that most of the service is just a simple vacuum of the unit not much else. When I called in to ask the price of an annual service I was quoted 189. When I ask why was I just charged 219 for the service all she could say is that it probably went up. "Probably". When I asked to speak with someone who may know the actual cost of the service I was told I was speaking with the person. The service is contracted. The contractor informed me that he had to charge me the Hearth Work price. Hearthwork

John Hedman

Sep 21, 2021 Report

We had bought our pellet stove from Hearthworks and gas recently gotten our first service/cleaning done by their service outfit. From sale, to follow up, to service, everyone was knowledgeable and friendly! Scheduling was easy and the service men were professional and friendly. Would recommend buying at Hearthworks any time!

John Warden

May 04, 2021 Report

My wife and I purchased a gas insert fireplace from Hearthworks in North Reading. The experience starting off was perfectly fine, although a bit challenging due to COVID and trying to time the order with our construction. We gave the store manager, Michael, a budget and the type of fireplace we wanted and he provided us a package (you have to buy a ton of parts and other kits the fireplace doesnt just come all together) which we agreed to. Fast forward a few weeks when we were ready for the fireplace and we get told they dont have this model in stock even though we placed the order weeks

Michael Del

Nov 01, 2020 Report

THIS IS WORST RETAIL STORE EXPERIENCE OF MY LIFE. This place sold me a defective product, and I had to pay for it to get fixed! I waited 6 weeks for a lawnmower, that I was told would arrive in 10-12 business days. After finally receiving the mower, chain snapped off the drive train upon starting. I was charged $70 to fix this! The kid, Mike , who appears to be in charge , is a completely smug millennial who told me he was taking care of me by not charging $150!!!. You try to support a local business, and this is what happens.
STAY FAR , FARAWAY from Hearthworks.