CroppMetcalfe

Business Details

47 Years

experience

Emergency

services

Your Trusted Partner for HVAC & Home Comfort Solutions

CroppMetcalfe has been a trusted provider of residential and commercial HVAC, plumbing, electrical, and pest control services since 1979. Our team of 5-Star Technicians delivers reliable, energy-efficient solutions across Maryland, Virginia, and Washington, DC, backed by decades of experience and industry certifications. We prioritize customer satisfaction through timely service, competitive pricing, and a commitment to community. Our comprehensive offerings include installation, maintenance, emergency repairs, and home performance audits, ensuring year-round comfort for every client.

Recognized with awards like the 2023 Carrier President's Award, we combine advanced technology with personalized service to address diverse needs. From heating and cooling systems to plumbing fixtures and pest management, our skilled professionals handle every project with precision. We emphasize transparency, offering service agreements and upfront pricing to build lasting trust. Our dedication to quality and innovation has solidified our reputation as a leader in home comfort solutions.

Services

HVAC Services Plumbing Repairs Pest Control Electrical Services Water Heater Installation Duct Cleaning Home Performance Audits Generator Services Commercial HVAC Emergency Plumbing

Details

Year established: 1979

Highlights and features

We have over 40 years of experience serving Northern Virginia, Maryland, and Washington, DC.
Our 5-Star Technicians provide expert HVAC, plumbing, and electrical services.
We offer 24/7 emergency plumbing and HVAC support.
We hold industry certifications ensuring quality service.
We are committed to energy-efficient solutions for residential and commercial properties.

Website

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Services

HVAC Services

CroppMetcalfe provides comprehensive HVAC solutions, including installation, maintenance, and emergency repairs for residential and commercial properties. Our 5-Star Technicians use advanced tools to ensure optimal system performance and energy efficiency. With over 40 years of experience, we deliver reliable comfort solutions tailored to client needs in Maryland, Virginia, and Washington, DC.

Plumbing Repairs

Our expert plumbers handle leaks, clogs, water heater installations, and emergency repairs with precision. We offer video drain inspections and NAECA-compliant water heater services to ensure long-term reliability. Backed by decades of experience, we provide 24/7 support for residential and commercial plumbing needs across Northern Virginia and Maryland.

Pest Control

CroppMetcalfes pest control services target bed bugs, termites, rodents, and mosquitoes with effective, eco-friendly solutions. Our technicians create customized protection plans to safeguard homes and businesses. With a focus on prevention and rapid response, we ensure pest-free environments across Maryland, Virginia, and Washington, DC.

Electrical Services

We offer electrical repairs, outlet replacements, surge protection, and generator installations to ensure safe, uninterrupted power. Our licensed technicians address residential and commercial needs, prioritizing safety and compliance. With 24/7 emergency support, we resolve electrical issues promptly across our service areas.

Home Performance Audits

Our home performance audits identify energy inefficiencies and indoor air quality issues using advanced diagnostics. We recommend insulation upgrades, duct sealing, and IAQ products to enhance comfort and reduce costs. Tailored solutions ensure healthier, more sustainable living and working environments in Maryland and Virginia.

Questions

What HVAC services does CroppMetcalfe offer?

We provide heating, cooling, furnace, heat pump, and boiler installation, maintenance, and repairs for residential and commercial clients.

Do you offer emergency plumbing services?

Yes, our 24/7 emergency plumbers handle leaks, clogs, and water heater issues across Northern Virginia and Maryland.

What pest control solutions are available?

We treat bed bugs, termites, rodents, mosquitoes, and other pests with customized prevention and elimination plans.

Are financing options available for HVAC installations?

Currently, we do not offer financing, but we provide competitive pricing and service agreements for long-term savings.

What areas do you serve?

We serve Alexandria, Fairfax, Rockville, Washington, DC, and surrounding areas in Maryland, Virginia, and DC.

Reviews (5)

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Tyler R.

Nov 16, 2021 Report

I have used Cropp Metcalfe on several occasions for plumbing and HVAC repairs. I also have a plumbing and HVAC service contract with them (pays for itself in a service call). With one exception, they have been able to come the same day and diagnose/fix my issue quickly and are upfront about pricing. My only issue is the phone hold times to speak to someone. Earlier in November, I was on hold for two hours before I could speak to someone and then found out I could not get a maintenance check scheduled for two months. One suggestion I have for them is a line specifically for service plan holders

Mike S.

Nov 11, 2021 Report

CroppMetcalfe called and resolved the problem to my satisfaction. I have increased their rating to 4 stars as a result.

Seth Oringher

Nov 08, 2021 Report

I have HVAC units and service contracts from CM and have been a loyal customer for 20 years. 3 days ago our heat stopped working. We contacted CM and they said a service person would come that night between 6-10 pm. No call and no show. Yesterday they said they’d come between noon-5 pm. No one showed up or called again and still no heat. When I tried calling multiple times I was on hold forever and no one ever picked up. Tim Cropp needs to figure out why his company is failing its long-standing customers.

S. O.

Nov 07, 2021 Report

Have a service plan. Heat wasn't working and CM said they'd come between 6-10 pm. Never came and never called. Told us they'd come today between 12-5 pm and again never came or called so another night of freezing temperatures and no heat. We bought new HVAC and service plan from CM. Absolutely terrible unacceptable service. I think CM has gotten too big and can't service the customers they have.

Update
Called Eric T at CM to give him info he asked for. Left a very specific voicemail on his phone with my contact info and never heard back so I'm not sure the response he

Andrew M.

Nov 03, 2021 Report

Use them to replace the furnace about five years ago and AC unit several years later. Of the three estimates for the AC theirs was the middle. Life has taught me lowest comes with excuses and problems. Two techs came as scheduled, did the work and kept to the estimate. Have the annual maintenance plan since which is a deal. I'm always contacted spring and fall to clean and maintain the HVAC. No problems, no worries.