Business Details
43 Years
experience
Emergency
services
Your Trusted Partner for The Pool Company Maintenance & Construction Services
Founded in 1983, The Pool Company has been a family-owned and operated business dedicated to providing comprehensive pool solutions. Our journey began when Kurt Otten started the company during high school, later combining his expertise as an Electrical Engineer with pool industry leadership. Since 2000, Teresa Otten has managed daily operations, ensuring our team reflects our family values while delivering exceptional service. We specialize in weekly maintenance, equipment repairs, remodeling, and custom pool construction, prioritizing affordability and reliability.Our certified professionals hold memberships in the National Plasters Association and The Pool Company & Hot Tub Alliance, alongside TDLR licensing. With decades of combined experience, we serve the Bay Area from our Kemah, Texas headquarters, treating every client relationship as an extension of our family legacy.
Services
Weekly Maintenance
Full Service
Partial Service
Service Calls
Filter Cleans
Equipment Repairs
Pool Remodeling
Tile Coping
New Construction
Plaster Finishes
Details
- Year established: 1983
Highlights and features
- Family-owned and operated since 1983
- CPO-certified pool operators on staff
- TDLR licensed residential appliance contractors
- Multi-generational industry experience spanning 40+ years
- Full-service solutions from maintenance to custom construction
Associations and certifications
- CPO-Certified Pool Operators
- National Plasters Association
- Pool & Hot Tub Alliance
- TDLR Residential Appliance Installation Contractor #935
- TDLR Residential Appliance Installer #397153
Services
Weekly Maintenance
Our weekly maintenance service includes chemical balancing, debris removal, filter checks, and pool vacuuming. Standard chlorine/salt and acid are included in monthly pre-paid pricing with no contracts required. Technicians prioritize service continuity during weather disruptions while maintaining optimal pool conditions.
The Pool Company Remodeling
We specialize in complete pool transformations including tile replacement, coping restoration, and plaster application with custom finishes. Our remodeling services address structural updates and aesthetic enhancements to modernize existing pools while extending their functional lifespan.
Equipment Repairs
Our certified technicians diagnose and repair all pool equipment including filters, pumps, and salt cells. Emergency repair services address circulation issues, heater malfunctions, and automation system failures to minimize pool downtime and prevent costly damage.
New Construction
We design and construct custom pools tailored to property specifications and client preferences. Services include site assessment, design consultation, and complete installation of functional, aesthetically optimized swimming pools with optional integrated features.
Service Calls
Available for urgent pool issues including leaks, equipment failures, and chemical imbalances. Our technicians respond promptly to service requests while providing transparent diagnostics and cost estimates before initiating repairs.
People
Kurt Otten
Owner
Founder of The Pool Company since 1982, Kurt combines electrical engineering expertise with pool industry leadership. He established the business during high school and continues guiding technical operations while mentoring the next generation.
Teresa Otten
Owner
Managing daily operations since 2000, Teresa ensures service quality and customer satisfaction. She oversees business development while maintaining family-oriented values that define the company's approach to client relationships.
Stefani Taylor
Social Media Marketing
Handles digital marketing strategy and online presence management. Stefani connects with customers through social media platforms while showcasing the company's projects and service capabilities to broader audiences.
Questions
What pool services do you offer?
We provide weekly maintenance, equipment repairs, pool remodeling, plaster finishes, tile coping, and custom pool construction services for residential and commercial clients.
Are you a family-owned business?
Yes, we've been family-owned and operated since 1983 with multiple generations actively involved in daily operations and customer service.
Do you offer emergency pool services?
Yes, our technicians respond to urgent issues like equipment failures, leaks, and chemical imbalances during regular business hours.
What areas do you serve?
While based in Kemah, Texas, we proudly serve the Bay Area and surrounding communities for all pool-related services.
Are your technicians certified?
Our team includes CPO-certified pool operators and TDLR-licensed professionals meeting strict industry standards for pool maintenance and construction.
