Business Details
44 Years
experience
Emergency
services
Expert HVAC Services in Durham, NC
Piedmont Metro has been a trusted provider of HVAC, plumbing, and electrical services in Durham, NC since 1982. Our team of licensed, insured professionals brings decades of combined experience to residential and commercial clients across the Raleigh-Durham metro area. We specialize in heating and air conditioning installation, repair, and maintenance, with a strong focus on customer satisfaction and energy efficiency. Our 24/7 emergency services ensure immediate assistance for urgent HVAC needs, while our preventative maintenance plans help extend system longevity.Backed by over 35 years of industry expertise, we use top-quality materials and offer transparent pricing with no hidden fees. Our commitment to excellence is reflected in our 4.4-star Google reviews, where clients consistently praise our prompt service, technical proficiency, and professional demeanor. We guarantee satisfaction on every project, from routine repairs to complete system replacements, serving communities including Cary, Chapel Hill, and Wake Forest.
Services
HVAC Repair
Heating Installation
AC Replacement
Indoor Air Quality
Commercial HVAC
Plumbing Services
Electrical Repair
Emergency Services
Maintenance Plans
Drain Cleaning
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of HVAC experience since 1982
- Our team includes licensed, insured professionals
- We provide 24/7 emergency service availability
- Satisfaction guaranteed on all HVAC projects
- We implement preventative maintenance programs for system longevity
What people say
Prompt service
Professional technicians
Reasonable prices
Emergency assistance
Knowledgeable staff
Services
HVAC Repair
Our licensed technicians provide comprehensive HVAC repair services for residential and commercial properties. We diagnose and fix heating and cooling system issues with precision, using genuine manufacturer parts to ensure optimal performance. Our team handles everything from refrigerant leaks to thermostat malfunctions, with emergency repair availability 24/7.
AC Replacement
We specialize in AC replacement for homes and businesses across the Triangle area. Our experts help select the right system size and efficiency rating for your space, then install leading brands like Goodman with minimal disruption. We handle all aspects of the replacement process, including permits and old unit removal.
Plumbing Services
Our licensed plumbers offer comprehensive residential and commercial plumbing solutions, from leak repairs to sewer line replacements. We handle water heater installations, drain cleaning, and emergency plumbing issues with rapid response times. Our trenchless repair technology minimizes property disruption during pipe replacements.
Electrical Repair
We provide electrical repair and maintenance services for residential and commercial properties. Our certified electricians handle panel upgrades, outlet repairs, and safety inspections. We specialize in identifying and resolving aluminum wiring hazards, with annual maintenance contracts available to prevent system failures.
Maintenance Plans
Our preventative maintenance programs help extend HVAC system lifespan while maintaining energy efficiency. Annual inspections cover critical components like coils, filters, and refrigerant levels. Preferred customers receive priority scheduling and discounted repair rates, with customized plans available for both residential and commercial clients.
Questions
What areas do you service?
We serve Durham, Raleigh, Chapel Hill, Cary, Wake Forest, and surrounding areas in North Carolina.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures.
What HVAC maintenance plans are available?
We offer annual maintenance agreements with priority service, system inspections, and discounted repair rates for residential and commercial clients.
Are financing options available?
Yes, we offer financing options for approved credit customers on major HVAC replacement projects.
What plumbing services do you provide?
Our plumbing services include drain cleaning, water heater repair, sewer line replacement, and emergency plumbing repairs for residential and commercial properties.
Videos
Reviews (7)
Shawn Cockerham
Nov 27, 2021
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Piedmont (Morgan Truelove) sold me an annual service plan for $200 per year in February 2021. I have called their office in excess of 5+ times now about scheduling my maintenance service since this past spring and no one has responded. They were suppose to come out once in the spring and once in the fall. This seems to be a common theme in their reviews so, buyer beware! I am now at the point of filing a fraudulent charge on my credit card since the service has yet to be performed for my business. I would strongly advise going elsewhere for services from this company.
Edit 12/2: This is a State
Edit 12/2: This is a State
Jennifer Rasmussen
Oct 30, 2021
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Piedmont Metro is the absolute best. Theyve answered frantic calls, come out immediately and have excellent pricing while being kind, thorough and patient. Weve had an a/c unit die at the peak of summer, which they kindly got limping along until the unit we needed was delivered, and just today they answered the phone before 8a and arrived before 10a to replace the downstairs furnace. Again, keeping it affordable even with the huge inflation of costs they are incurring. Everything is left neat and debris cleaned and theyre nice to my dogs. You couldnt ask more of a company, or the individuals
Matt Foss
Sep 18, 2021
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This company installed a new AC and heating system for me last year that was supposed to include a 1-year maintenance plan. They did not show up for the scheduled maintenance visit, did not give an explanation why, and have not responded to my calls. I have been told on 3 separate occasions over the past 3 weeks that a manager will call me back; no one calls. I am upset that they breached their contract by not performing the included scheduled maintenance, but thankfully they have plenty of competitors in the area so that I can at least get it done by someone competent.
Ellyn Pastor
Aug 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Called Piedmont around 3pm and they had a tech here by 4:15pm the SAME day! The repair man was very friendly and professional and was able to identify and repair the problem within 30 minutes. I would highly recommend this place and will use them again when needed.
Service:Ductless heating and AC services
Called Piedmont around 3pm and they had a tech here by 4:15pm the SAME day! The repair man was very friendly and professional and was able to identify and repair the problem within 30 minutes. I would highly recommend this place and will use them again when needed.
Service:Ductless heating and AC services
Sam T.
Aug 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Recently replaced my 20 year old HVAC system with a new Goodman HVAC system. Morgan and his crew were professional, knowledgeable, and hard working. Excellent, quality service. Thank you.
Services:AC installation,Heating system installation
Recently replaced my 20 year old HVAC system with a new Goodman HVAC system. Morgan and his crew were professional, knowledgeable, and hard working. Excellent, quality service. Thank you.
Services:AC installation,Heating system installation
Kevin Harrison
Jun 29, 2021
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I called Piedmont Heating and Air on Saturday about an issue with our Air Conditioning Unit. They called me back and scheduled a time for Sunday, arrived on time, and repaired the issue. The technical representative was polite and professional. He answered all of my questions. I would call Piedmont Heating and Air again in the future and would highly recommend their services.
Ashley Arya
May 26, 2021
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My house temperature had not been getting below 82 degrees for a few days. I called Piedmont Metro last night and they were at my house after lunch today. They made no disparaging comments about my 1970s unit (as many other companies have) and did not try to sell me a new unit (as other companies have). They quickly diagnosed the problem, got the part, and fixed it. Two hours later, my family is enjoying a cool house. The service was professional, fast, clean, and kind. They are even dog-friendly! I will continue to use Piedmont Metro for all of my heating and air conditioning needs and I recommend
