Intrepid Comfort Solutions

Business Details

23 Years

experience

Emergency

services

Your Trusted HVAC Partner in Raleigh, NC

Intrepid Comfort Solutions, founded in Raleigh, NC, has established itself as a trusted provider of comprehensive heating, ventilation, and air conditioning (HVAC) services for residential and commercial clients. With decades of combined experience in the HVAC industry, our team of certified professionals delivers excellence through innovative solutions tailored to meet the unique needs of each client. Our commitment to continuous improvement drives us to implement cutting-edge technologies and methodologies that enhance system performance while maintaining environmental responsibility. We prioritize customer satisfaction by offering 24/7 emergency services, routine maintenance programs, and expert system replacements that ensure long-term reliability. Our dedication to safety, quality workmanship, and transparent communication has earned us a reputation as a leader in HVAC solutions.

We maintain rigorous standards through regular training and adherence to industry best practices, ensuring our technicians stay at the forefront of HVAC advancements. Our customer-centric approach focuses on understanding individual requirements to deliver personalized comfort solutions that exceed expectations. Through consistent service delivery and ethical business practices, we have built lasting relationships with clients across the Raleigh area. Our investment in modern equipment and preventive maintenance strategies helps clients optimize energy efficiency and reduce operational costs. This combination of technical expertise, responsive service, and community commitment positions us as a preferred HVAC partner for both homeowners and businesses.

Services

HVAC maintenance Emergency repairs System installations Commercial HVAC Residential HVAC Preventative maintenance System replacements Indoor air quality Thermostat upgrades Ductwork services

Details

Year established: 2003

Highlights and features

We offer 24/7 emergency HVAC services with rapid response times
Our team includes NATE-certified technicians with 10+ years average experience
We implement energy-efficient solutions that reduce utility costs by up to 50%
Our preventive maintenance programs extend equipment lifespan by 2-5 years
We guarantee same-day diagnostics and transparent pricing

What people say

Excellent service Knowledgeable technicians Prompt emergency response Reliable repairs Professional staff

Website

Update Listing

Services

Residential HVAC Maintenance

Our residential HVAC maintenance ensures optimal system performance through comprehensive inspections, filter replacements, and efficiency testing. Technicians check refrigerant levels, electrical connections, and mechanical components to prevent breakdowns. Regular maintenance improves energy efficiency by up to 30% while extending equipment lifespan.

Commercial HVAC Repair

Emergency commercial HVAC repair addresses urgent temperature control issues in business environments. Our 24/7 service team diagnoses and resolves system failures affecting refrigeration, climate control, or ventilation. Rapid response minimizes operational disruptions while maintaining indoor air quality standards.

System Replacement

Professional HVAC system replacement involves removing outdated equipment and installing energy-efficient models. We match system capacity to building requirements using Manual J calculations. New installations include smart thermostat integration and ductwork optimization for improved comfort and reduced energy costs.

Preventative Maintenance

Preventative maintenance plans include seasonal system checkups to identify potential issues before failures occur. Technicians clean coils, lubricate moving parts, and calibrate controls to maintain peak performance. Regular servicing reduces emergency repair needs by up to 60% according to industry studies.

Indoor Air Quality

Indoor air quality solutions address allergens, humidity control, and ventilation requirements. We install HEPA filters, UV air purifiers, and whole-house dehumidifiers to create healthier living environments. System integration with existing HVAC equipment ensures improved air circulation without compromising energy efficiency.

People

Marty R Jones

President - Owner

With 25+ years in HVAC leadership, Marty R Jones oversees operations and strategic direction. His industry expertise ensures technical excellence and customer satisfaction across all service offerings.

Michael M Schena

Vice President - Owner

Michael M Schena manages business development and client relations. His 20-year HVAC experience focuses on commercial project execution and service quality assurance.

Jeff Hartley

Commercial Project Manager

Jeff Hartley coordinates large-scale commercial HVAC projects with 15 years of specialized experience. He ensures timely delivery of complex installations while maintaining budgetary controls.

Patrick Gibbs

Residential Project Estimator

Patrick Gibbs handles residential system assessments and cost estimates. His technical background enables accurate project scoping and personalized comfort solution recommendations.

Angelo Bryant

Field Project Manager

Angelo Bryant supervises field operations with 18 years of hands-on HVAC experience. He ensures service teams maintain technical standards and safety protocols during all installations and repairs.

Questions

How often should I replace my air filter?

Replace 1-inch filters every 2 months, electronic filters monthly, and high-efficiency 5-inch filters annually for optimal performance.

What HVAC maintenance is recommended?

Schedule professional maintenance twice yearly for system inspection, cleaning, and efficiency optimization to prevent breakdowns and extend equipment life.

Do you offer emergency HVAC service?

Yes, we provide 24/7 emergency HVAC repair services for urgent heating and cooling system failures affecting comfort or safety.

How long do HVAC systems last?

Properly maintained HVAC systems typically last 12-15 years, with some high-quality units operating efficiently for 20+ years with regular maintenance.

Can HVAC upgrades reduce energy bills?

Upgrading to modern 14 SEER+ systems can reduce cooling costs by up to 50% compared to older 6 SEER units through improved energy efficiency.

Should I repair or replace my AC unit?

Technicians evaluate system age, repair costs, and efficiency to determine if repairs or replacement provides better long-term value and performance.

Reviews (7)

Write a Review

Linda Pelnik

Jun 02, 2021 Report

Positive:Professionalism,Punctuality,Responsiveness
I cant recommend this company enough! My elderly parents had air conditioning trouble and they squeezed us in the same day even though they were very busy. Todd is the technician that came out and did an amazing job - very professional and thorough!
Services:HVAC maintenance,AC maintenance,AC installation

Christopher Pelnik

Mar 20, 2021 Report

Intrepid Comfort Solutions FKA Shumate has taken great care of my business and personal properties for many years. Their professionalism and outstanding service are terrific. I highly recommend them.
Services:Heating system repair,HVAC maintenance,AC repair,AC maintenance,Heating maintenance,Duct and vent installation,Thermostat installation,AC installation,HVAC repair,Duct and vent repair,Heating system installation

Armand Lenchek

Nov 08, 2020 Report

Shumate/Intrepid did a fantastic job for us. We called them out to take a look at our AC, which was not cooling well, and they gave us great advice. Basically saved us thousands of dollars. If you are looking for an HVAC company that will give you honest advice and look out for your best interest, Shumate/Intrepid is your choice. Highly recommended.

Kahunanc P.

Dec 04, 2019 Report

Intrepid is by far the best HVAC company in the area. Honest, knowledgeable and Martys team very up front. No gimmicks.

Clay Foster

Dec 02, 2019 Report

Very professional and knowledgeable. Marty was happy to answer every question we had, even the dumb ones. They had us on the schedule in less than a week, and the installation took less than a day to swap out our old system with a new unit. They even took care of our HVAC rebate for us. We are very happy with the results, and we would definitely recommend Shumate to others.

Carrie Carroll

Oct 12, 2018 Report

Great customer service, quick to respond and did a great job on getting us up and running in this heat. The service guys made sure to cover our carpet to make sure nothing happened when they were coming in and out. They also kept me updated with the work as it was going on if there was something they felt I needed to know. Would recommend

Sherry Torgent

Aug 01, 2018 Report

I'm so impressed with the quality of service. These are kind, professional people, and they do an amazing job. Thank you for such quick attention to our air-conditioning problem. Highly recommend!