Business Details
14 Years
experience
Emergency
services
Open 24/7
always available
Emergency Water Damage Restoration in Phoenix
911 Restoration Phoenix has been a trusted leader in property damage restoration since 2012, specializing in water damage, mold remediation, and disaster recovery services. Our team of IICRC-certified technicians provides 24/7 emergency response across Phoenix, Scottsdale, and Glendale, ensuring rapid assistance within 45 minutes of your call. We combine industry-leading technology with hands-on expertise to address urgent restoration needs, including sewage cleanup, fire damage restoration, and sanitization services. Our commitment to transparency and customer education empowers property owners to navigate insurance claims with confidence. With advanced equipment for water extraction, mold detection, and structural drying, we restore properties to better-than-pre-damage condition while prioritizing health and safety standards.Our comprehensive approach extends to commercial clients seeking minimized downtime during recovery operations. Through consistent service quality and community-focused solutions, we maintain a strong reputation built on verified client testimonials and successful case studies spanning residential and commercial projects. Our continuous investment in staff training and cutting-edge tools ensures compliance with EPA and CDC guidelines for all restoration activities.
Services
Water Damage Restoration
Sewage Backup Cleanup
Mold Removal
Fire Damage Restoration
Disaster Restoration
Sanitization Services
Commercial Water Damage
Flood Damage Repair
Smoke Damage Restoration
Mold Remediation
Details
- Year established: 2012
Highlights and features
- We maintain 24/7 emergency availability with 45-minute response times
- Our team includes IICRC-certified specialists with industry-specific training
- We offer complimentary property damage assessments for property owners
- Our technicians serve 18+ East Valley communities including Scottsdale and Glendale
- We coordinate directly with insurance providers for streamlined claims processing
Associations and certifications
- IICRC
What people say
45-minute response
IICRC-certified team
Insurance claim assistance
Thorough inspections
Effective mold removal
Services
Water Damage Restoration
Our water damage specialists respond within 45 minutes using industrial pumps and thermal imaging to extract water and detect hidden moisture. We employ commercial dehumidifiers and antimicrobial treatments to prevent mold growth while restoring structural integrity. Our technicians document damage for insurance claims and rebuild affected areas to pre-loss condition.
Sewage Backup Cleanup
We handle hazardous sewage contamination using EPA-registered disinfectants and HEPA filtration systems. Our containment protocols prevent pathogen spread while specialized vacuums remove contaminated water. Post-cleanup testing ensures complete sanitation. We follow OSHA safety standards during hazardous material disposal and structural restoration.
Mold Remediation
Our certified mold inspectors identify hidden infestations through air quality testing and moisture mapping. Containment chambers prevent cross-contamination during removal of affected materials. We apply antimicrobial solutions and install HEPA air scrubbers to eliminate remaining spores while addressing moisture sources to prevent recurrence.
Fire Damage Restoration
We combine structural repairs with advanced smoke odor removal using thermal foggers and ozone generators. Our technicians assess fire-damaged materials for salvage potential while employing soda blasting to remove soot residue from surfaces. We restore electrical systems and HVAC components after proper decontamination.
Disaster Restoration
Our comprehensive disaster services address combined damage scenarios including board-up, water extraction, and contents restoration. We implement safety protocols for structurally compromised buildings while maintaining detailed documentation throughout the recovery process. Our 24/7 coordination with insurance adjusters streamlines large-scale restoration projects.
People
Rocky Dunn
Lead Technician
With 15+ years in emergency restoration, Rocky specializes in complex water damage cases and mold remediation. He holds multiple IICRC certifications and leads daily moisture inspections during long-term drying projects.
Questions
What areas do you service for emergency restoration?
We cover Phoenix, Scottsdale, Glendale, and 18+ surrounding East Valley communities with 45-minute emergency response times.
Do you handle both residential and commercial projects?
Yes, we provide tailored solutions for property damage restoration in both residential homes and commercial buildings.
Are your technicians certified for mold remediation?
Our team includes IICRC-certified specialists trained in safe mold removal and prevention techniques.
How does the insurance claim process work?
We document damage comprehensively and coordinate directly with insurance adjusters to streamline your claim process.
What emergency services are available after hours?
Our 24/7/365 team responds to water damage, fire damage, sewage backups, and mold emergencies at any time.
Do you offer free property inspections?
Yes, we provide complimentary visual inspections for property owners to assess potential damage needs.
Reviews (4)
Jim Agius
Jan 16, 2020
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We recently had the misfortune of having our water heater breaking and emptying all of its water into our guest room. Our walls and carpet were fully soaked. We called 991 Restoration and Rocky Dunn was at our home within an hour. The damage was extensive but Rocky and his crew worked for several hours removing the effected dry wall, molding and carpet. They immediately set up all the necessary fans and dehumidifiers to begin the drying process to insure we did not develop mold. The drying process took several days, and Rocky was there each day to check the moister levels. After the drying process
Jesse Berrueta
Nov 18, 2019
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What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.
Janice Surprenant
Aug 21, 2019
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I have known Rocky Dunn about 15 years as a friend and as his Realtor. He takes a great deal of pride in his impeccable standards and work ethics.
Cassity G.
Dec 21, 2018
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They were AMAZING! They came out same day, they were SUPER nice & professional, they fixed my roof in a very timely manor. Also, I was on a budget & they worked with me to keep it from going over what I could afford without lessening the quality of service. I can't say enough about how wonderful they are and I'd recomend them to ANYONE.
