Business Details
Emergency
services
24/7 Emergency Restoration Services in Phoenix, AZ
Doan Restoration has established itself as Phoenix's premier emergency restoration provider, serving residential and commercial clients since our founding. Our locally owned and operated company combines 24/7 emergency response capabilities with IICRC-certified technicians who utilize cutting-edge technology to restore properties to their pre-damage condition. With over 450 five-star Google reviews and an A+ rating from the Better Business Bureau, we demonstrate industry expertise through specialized water remediation, fire damage restoration, and mold remediation services.Our commitment to meticulous service delivery is evidenced by our 100% satisfaction guarantee and direct collaboration with all major insurance providers. As active members of the Phoenix community, we maintain ROC #302899 licensing and comprehensive insurance coverage to ensure complete client protection. Our team's extensive experience in emergency response, combined with immediate dispatch capabilities and transparent communication throughout the restoration process, positions us as Arizona's trusted leader in property damage recovery solutions.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Restoration
Odor Removal
Sewage Cleanup
Highlights and features
- 24/7 availability for emergency services
- Locally owned and operated in Phoenix, AZ
- Certified technicians with latest restoration technology
- 100% satisfaction guarantee on all services
- Direct insurance company coordination available
Associations and certifications
- IICRC Water Remediation Certified
- IICRC Mold Remediation Certified
- ROC #302899
What people say
24/7 availability
Excellent service
Professional technicians
Quick response
Satisfaction guarantee
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses all types of water intrusion, from burst pipes to flood damage. Certified technicians use moisture detection equipment and industrial drying systems to restore properties to pre-loss condition. Commercial and residential services include structural drying, content restoration, and mold prevention.
Fire Damage Restoration
Comprehensive fire damage restoration includes soot removal, smoke odor elimination, and structural repairs. Our certified team handles all aspects from board-up to complete rebuilding, working directly with insurance companies. Advanced thermal fogging and ozone treatments ensure complete odor removal while preserving property integrity.
Mold Remediation
IICRC-certified mold remediation specialists identify and eliminate mold infestations using containment protocols and HEPA filtration. Services include moisture source identification, structural drying, and antimicrobial treatments. We provide detailed inspection reports and follow-up testing to ensure complete mold elimination and prevention.
Sewage Cleanup
Emergency sewage cleanup services address contaminated water removal from sewer backups and septic failures. Our hazmat-trained technicians use biohazard equipment for safe extraction and disinfection. Complete restoration includes structural drying, odor elimination, and EPA-registered antimicrobial treatments for residential and commercial properties.
Odor Removal
Advanced odor removal techniques eliminate persistent smells from fire, water damage, and biological sources. Thermal fogging, ozone treatments, and hydroxyl generators neutralize odor molecules at their source. Our technicians identify and address underlying moisture issues to prevent odor recurrence in residential and commercial environments.
Questions
What emergency services does Doan Restoration offer?
We provide 24/7 emergency restoration for water damage, fire damage, mold remediation, sewage cleanup, and storm damage in Phoenix and surrounding areas.
Are your technicians certified?
All our technicians are IICRC-certified in water and mold remediation, with Arizona ROC #302899 licensing and comprehensive insurance coverage for client protection.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers, handling claims documentation and ensuring proper compensation for covered damages.
What areas do you serve?
We serve Phoenix, Scottsdale, Gilbert, Glendale, Tempe, and all Maricopa County areas with rapid response times from our central Phoenix location.
What makes Doan Restoration different?
We combine local ownership with IICRC-certified experts, advanced technology, and a 100% satisfaction guarantee while maintaining 24/7 emergency availability.
Do you provide free estimates?
Yes, we offer free, no-obligation estimates from our expert technicians, not sales representatives, with transparent pricing and detailed service explanations.
Reviews (7)
Douglas Barefoot
Jan 29, 2022
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Ricardo and Wendy arrived on schedule to start the removal and clean up part of this project they were efficient courteous and had the place clean as a whistle great job thank you Doan
Service:Water damage cleanup
Service:Water damage cleanup
Anon
Jan 01, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ryan and Chris have gone above and beyond to help with getting my house back on the right track after water damage. Thank you Doan restoration.
Ryan and Chris have gone above and beyond to help with getting my house back on the right track after water damage. Thank you Doan restoration.
Roth Vito
Dec 25, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Very prompt and professional service. Cleaned up our water-damaged kitchen cabinets very quickly. They did a great job and explained everything they were doing along the way.
Service:Water damage cleanup
Very prompt and professional service. Cleaned up our water-damaged kitchen cabinets very quickly. They did a great job and explained everything they were doing along the way.
Service:Water damage cleanup
Todd Trainor
Dec 24, 2021
Report
Ryan and his team did a great job of removing the water damaged areas in my kitchen. Kept a clean work environment, on time and walked us through each step of the process and what to expect.
Thanks
Thanks
Kathya Hidalgo
Dec 04, 2021
Report
Chris S. and John P. were very helpful throughout the entire process. Hailey was helpful too. Great service.
Service:Water damage cleanup
Service:Water damage cleanup
Mackenzie Carver
Nov 28, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ricardo and Ryan were very helpful, timely and did a great job to ensure my job was completed timely and carefully. The whole process went extremely smoothly, and Doan coordinated everything!
Service:Water damage cleanup
Ricardo and Ryan were very helpful, timely and did a great job to ensure my job was completed timely and carefully. The whole process went extremely smoothly, and Doan coordinated everything!
Service:Water damage cleanup
Bernice Anton
Sep 20, 2021
Report
Do not use. Worst customer service. They came in did not do medication. Put two dehumidifiers in. Was told by my insurance company that they wanted Daily moisture readings which they never did they never Told me how much it was going to be. One of the humidifiers leaked all of my wood floor causing more damage than prior took them two days to change it out. They told me they would give me an invoice by Monday September 27th from a flood that happened about the first of the month. They inflated the bill to give to the insurance company. When I told them the insurance company was not involved They
