Business Details
27 Years
experience
Emergency
services
Trusted Plumbing Services in San Antonio, TX
Will's Plumbing has been a trusted provider of comprehensive plumbing solutions in San Antonio since 1999. As a family-owned and operated business, we prioritize quality craftsmanship, personalized service, and 24/7 emergency support for residential and commercial clients. Our team of licensed professionals brings decades of combined experience to every project, from routine maintenance to complex system installations. We maintain partnerships with leading manufacturers like A.O. Smith and Rinnai to ensure reliable equipment sourcing.Committed to community values, we treat every customer as part of our extended family while adhering to strict licensing requirements from the Texas State Board of Plumbing Examiners. Our service area spans San Antonio and surrounding counties including Bexar, Comal, and Guadalupe, with a warehouse location at 318 E. Nakoma Dr. Our 25-year legacy reflects our dedication to resolving plumbing challenges efficiently while maintaining transparent communication and competitive pricing.
Services
Residential Plumbing
Commercial Plumbing
Water Heater Services
Drain Cleaning
Emergency Repairs
Details
- Year established: 1999
Highlights and features
- 25+ years of plumbing experience serving San Antonio
- Family-owned business with community-focused values
- 24/7 emergency service availability
- Partnerships with top manufacturers like Rinnai and Rheem
- Financing options for major plumbing projects
What people say
Best plumbing company
Professional and personable
Fair price guarantee
24/7 emergency availability
Expert water heater service
Services
Residential Plumbing
Our residential plumbing services address all household needs from leak repairs to full system upgrades. With 25 years of experience, we handle water heater installations, drain cleaning, and fixture replacements while prioritizing minimal disruption to daily life. Our technicians use advanced diagnostic tools to resolve issues efficiently and provide maintenance plans to prevent future problems. Customers benefit from same-day emergency service and manufacturer-backed warranties on new installations.
Commercial Plumbing
Commercial plumbing solutions cater to businesses of all sizes with specialized maintenance and emergency repairs. Our team handles complex systems in hotels, restaurants, and office buildings, including boiler maintenance and sewer line repairs. We offer scheduled maintenance programs to minimize downtime and ensure compliance with local codes. Commercial clients appreciate our rapid response times and cost-effective solutions for large-scale plumbing challenges.
Water Heater Services
Comprehensive water heater services include traditional tank and tankless system installations, repairs, and maintenance. Our technicians diagnose efficiency issues and recommend energy-saving upgrades that reduce utility costs. Emergency repairs are available 24/7 with same-day service guarantees. We partner with leading manufacturers to offer extended warranties and financing options for qualifying customers seeking modern, high-efficiency replacements.
Drain Cleaning
Professional drain cleaning services utilize hydro jetting technology to remove stubborn blockages and buildup in residential and commercial pipes. Our preventive maintenance plans help avoid emergency situations by identifying potential issues early. We service all drain types including kitchen, bathroom, and main sewer lines with eco-friendly cleaning solutions. Customers receive detailed inspections and recommendations for maintaining optimal drainage performance.
Emergency Repairs
24/7 emergency plumbing services address urgent issues like burst pipes, severe leaks, and complete system failures. Our rapid response team arrives equipped with essential parts and tools to minimize property damage. Emergency service includes after-hours availability and priority scheduling for critical situations. We provide transparent pricing with no additional fees for after-hours service while ensuring complete resolution of immediate plumbing hazards.
People
Will Shilling
Owner
Will Shilling founded the company in 1999 with a vision to provide reliable plumbing solutions while maintaining family values. He oversees daily operations and ensures service quality standards are consistently met across all projects.
Samantha Shilling-Gonzales
General Manager
Samantha has led daily operations since 2013, coordinating service teams and managing customer relations. Her leadership ensures efficient service delivery while maintaining the company's community-focused approach to business.
Marc Gonzales
Master Plumber
With over a decade of experience, Marc specializes in complex commercial plumbing systems. He leads technical training for new plumbers and ensures all installations meet current code requirements and manufacturer specifications.
Gage Scott
Tradesman Plumber
Gage provides expert residential services with particular expertise in emergency repairs. His customer-focused approach and technical skills have earned multiple service awards since joining the team in 2012.
Veronica Casper
Dispatcher
Veronica coordinates service appointments and emergency calls since joining in 2022. Her efficient scheduling ensures timely technician deployment while maintaining clear communication with all customers.
Questions
What residential plumbing services do you offer?
We provide full-service residential plumbing including leak repairs, water heater installations, drain cleaning, fixture replacements, and emergency services available 24/7.
Are your plumbers available for emergencies?
Yes, our licensed technicians respond to plumbing emergencies 24 hours a day, 7 days a week with no additional fees for after-hours service.
Do you offer financing options?
We provide financing for qualifying customers seeking major plumbing upgrades or replacements, including water heaters and whole-home system improvements.
Which areas do you service?
We serve San Antonio and surrounding counties including Bexar, Comal, Guadalupe, and Kendall with commercial and residential plumbing solutions.
Are you licensed by the state?
Yes, we hold Texas State Board of Plumbing Examiners license #RMP-18587 and maintain all required certifications for plumbing contractors in Texas.
How can I schedule an appointment?
Schedule through our website or call (210) 494-0991 directly. Emergency calls receive immediate priority with same-day service availability guaranteed.
Reviews (6)
David Zinsmeister
Oct 22, 2021
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Don't bother trying the "24hr emergency number (s)" I've been calling and leaving messages for 2 days now in need of services at our facility. Think I'm going to ask for our account to be moved. This is ridiculous
Jaime Guzman
Oct 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I had a pretty bad leak near my water meter. Alberto came out and repaired the pipe quickly and professionally. I appreciated the updates on service schedule and the quality of work. I will definitely call them for future work.
Services:Repair pipe,Find & repair leak
I had a pretty bad leak near my water meter. Alberto came out and repaired the pipe quickly and professionally. I appreciated the updates on service schedule and the quality of work. I will definitely call them for future work.
Services:Repair pipe,Find & repair leak
Arthur Adjemian
Aug 30, 2021
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My wife and I own 4 rental properties at the moment, along with our home in Alamo Heights. We have used Will's Plumbing since 2014, when we purchased our first rental property after my retirement. They are our "Go To" Plumber. They have ALWAYS been Professional and Responsive. Their price might be a little bit higher, but "You get what you pay for." The majority of Plumbers in the San Antonio area are all priced around the same; utilizing a "standardized" price menu structure. You probably have never heard of them because they don't advertise. Instead, they rely on word of mouth. I am a 4th Generation
Shannon Raines
Aug 28, 2021
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Albert and Marc were fantastic! They were early for our appointment, they hauled away the old hot water heater and returned with the new one. They were very courteous, very professional, and their work was outstanding. I would highly recommend them to everyone I know and we will use them again for our future plumbing needs. GREAT JOB! SRR & MJR
Laura M.
Mar 28, 2021
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Like so many, our souvenirs from Snowpocalypse 2021 were multiple burst pipes. We looked on Angies List for recommendations and Wills Plumbing & Testing Service was far above everyone else in terms of reviews/stars. How do you even get nearly 2000 reviews and still have 5 stars? By being awesome.
First, Susan is an angel, a goddess, and made up of everything wonderful in this world. I count Susan as a best friend at this point. Not even kidding. She is the point of contact for the company, so had been working all weekend fielding calls from desperate, impatient, and understandably angry
First, Susan is an angel, a goddess, and made up of everything wonderful in this world. I count Susan as a best friend at this point. Not even kidding. She is the point of contact for the company, so had been working all weekend fielding calls from desperate, impatient, and understandably angry
Ebony Miller
Mar 17, 2021
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I received a quote for a kitchen faucet install, gas line relocation (lower 8 inches), shower faucet and head install. I was initially quoted $225 for the kitchen faucet install. Then the journeyman stated that he need to go out to the truck to determine the price for the other two items. He came back with a quote of $1200, with the kitchen faucet listed at $285 included in the price. When asked about the first price quoted he stated that price is when bundled (odd as the $1200 quote included $285). This company has shady pricing practices. Angis list should remove them.
