Business Details
Emergency
services
Your Trusted San Antonio Plumbing & HVAC Experts
Caliente Hot Water was founded on the principle that essential home services should be accessible without financial strain. For residents and businesses in San Antonio, Boerne, and surrounding areas, we provide 24/7 emergency response and scheduled appointments for plumbing, HVAC, water heater, and water softener solutions. Our conservative fiscal approach ensures competitive pricing while maintaining technical excellence through certified professionals, including a Master Plumber (license M38080) and licensed HVAC technicians.With over two decades of combined experience, our team prioritizes transparent communication, using industry-standard materials and techniques. We offer financing options for major repairs and installations, backed by a 6-year labor warranty. Our service philosophy combines rapid response times with comprehensive diagnostics to address root causes rather than temporary fixes.
Services
Water Heater Installation
Water Heater Repair
Water Softener Installation
Emergency Plumbing
Drain Cleaning
HVAC Maintenance
Air Conditioning Repair
Heating Services
Plumbing Replacement
Sewer Line Repair
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services with rapid response times
- Our team includes certified master plumbers and licensed HVAC technicians
- We provide transparent pricing with no hidden fees or surprise charges
- Competitive financing options available for major system replacements
- Specialized experience with tankless water heaters and water softening systems
What people say
24/7 emergency service
Competitive pricing
Professional technicians
Quick response times
Lasting repairs
Services
Water Heater Installation
We install all water heater types including tankless, gas, and electric models. Our technicians assess household size and usage patterns to recommend optimal capacity and efficiency ratings. We handle complete system integration with existing plumbing infrastructure and provide manufacturer warranty registration. Our installations include safety checks for proper venting and pressure regulation.
Emergency Plumbing
Available 24/7 for burst pipes, severe leaks, and system failures. Our rapid response team carries common replacement parts to resolve issues during initial visits. We use thermal imaging for hidden leaks and pipe locating equipment for slab leaks. Emergency service includes temporary stabilization and detailed repair plans.
Water Softener Installation
We install ion-exchange water softeners to address San Antonio's hard water issues. Our process includes water hardness testing, system sizing based on household demand, and integration with existing plumbing. We offer salt-based and salt-free options with automated regeneration controls. Post-installation includes system calibration and maintenance guidance.
HVAC Maintenance
Our maintenance agreements cover seasonal system checks for air conditioning and heating units. Technicians inspect refrigerant levels, electrical components, and duct integrity. We clean coils, lubricate moving parts, and calibrate thermostats. Maintenance plans extend equipment lifespan and improve energy efficiency by up to 15%.
Drain Cleaning
We use motorized augers and video inspection for drain clearing. Our hydro jetting equipment removes scale buildup and tree root intrusions. We identify recurring clog causes like improper disposal habits or pipe corrosion. Post-cleaning includes drain care recommendations to prevent future blockages.
People
Rick D. Powell
President
With over 20 years in the plumbing and HVAC industry, Rick D. Powell leads Caliente with a focus on customer satisfaction and technical excellence. A licensed Master Plumber and HVAC contractor, he personally oversees service quality and technician training. Rick's hands-on approach ensures every job meets strict standards.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for burst pipes, water heater failures, and other urgent issues across San Antonio and surrounding areas.
What areas do you service?
We serve San Antonio, Boerne, Helotes, Grey Forest, Fair Oaks Ranch, and surrounding Texas communities for plumbing, HVAC, and water treatment needs.
Are your technicians certified?
Yes, our team includes certified Master Plumbers and licensed HVAC technicians with state credentials including Master Plumber M38080 and AC License TACLB19784E.
Do you offer financing options?
Yes, we offer financing options for major plumbing and HVAC replacements including water heaters, HVAC systems, and water softener installations.
What water heater brands do you work with?
We service and install all major water heater brands including Rheem, Bradford White, Navien, and A.O. Smith for both residential and commercial applications.
How quickly can you respond to emergencies?
Our average emergency response time is under 2 hours, with technicians dispatched immediately for critical plumbing and HVAC failures.
Reviews (5)
Holly Haines
Jan 03, 2022
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Positive:Professionalism,Quality,Responsiveness
Ryan A. did a fantastic job on installing a new shower valve/trim from start to finish! Super patient and explained everything along the way and answered all questions/concerns we had. Definitely recommend using Caliente if you have any plumbing needs!
Service:Shower repair
Ryan A. did a fantastic job on installing a new shower valve/trim from start to finish! Super patient and explained everything along the way and answered all questions/concerns we had. Definitely recommend using Caliente if you have any plumbing needs!
Service:Shower repair
Kris Benavidez
Jan 03, 2022
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Positive:Professionalism,Punctuality,Responsiveness
Ryan Ahnberg showed up on time and was very professional. He assessed the drain problem and gave me a quote to fix the clogged pipe. He then cleared the drain and did not leave until the problem was taken care of. Excellent communication and customer service skills. I highly recommend using this company and this plumber Ryan Ahnberg.
Service:Drain unblocking
Ryan Ahnberg showed up on time and was very professional. He assessed the drain problem and gave me a quote to fix the clogged pipe. He then cleared the drain and did not leave until the problem was taken care of. Excellent communication and customer service skills. I highly recommend using this company and this plumber Ryan Ahnberg.
Service:Drain unblocking
Jay Haynes
Dec 29, 2021
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Positive:Professionalism
Bobby was very patient took the time possible to properly install the gas line for the stove made sure everything was put back in place and all the burners operated
Bobby was very patient took the time possible to properly install the gas line for the stove made sure everything was put back in place and all the burners operated
Mary Riley
Dec 16, 2021
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Justin did a great job for us in a timely and professional manner. Justin installed a new kitchen faucet, connected our refrigerator to water and provided instructions on the water softener system in our new home. I would highly recommend CALIENTE to anyone needing work done. I will be using them for all of my heating/cooling & plumbing needs in the future.
Antonio Sambrano
Dec 16, 2021
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Justin from San Antonio Caliente did an excellent job on replacing my toilet bowl. The customer service was great on keeping me in the loop via text messages as to when he was expected to arrive. They were accommodating of my time and didn't try to up sale me on anything. I didn't really price the service out so I can't comment on that but all in all I would definitely use them again if needed!
