Business Details
8 Years
experience
Emergency
services
Professional Floor & Surface Restoration Experts
Carter's Floor and Surface Care has been delivering specialized floor and surface care solutions throughout the Tampa Bay area since 2018. Our technicians are certified by the Stone and Tile School, IICRC, and Basic Coatings, ensuring expertise in natural stone restoration, hardwood refinishing, VCT maintenance, and deep carpet/upholstery cleaning. We combine advanced training with state-of-the-art equipment to address residential and commercial needs, from routine maintenance to complete surface restoration.Our commitment to quality is reflected in our BBB membership and customer-centric approach, which prioritizes transparent communication, competitive pricing, and meticulous attention to detail. Whether protecting high-traffic commercial floors or rejuvenating a home's marble countertops, we deliver lasting results that enhance both aesthetics and functionality.
Services
Tile & Grout Cleaning
Hardwood Floor Refinishing
VCT Floor Maintenance
Natural Stone Restoration
Carpet & Upholstery Cleaning
Commercial Sanitization
Countertop Polishing
Exterior Hardscape Cleaning
Details
- Year established: 2018
Highlights and features
- We offer certified expertise in multiple surface types through ongoing professional training
- Our technicians hold Master Course Certification from The Stone and Tile School
- We provide comprehensive solutions from deep cleaning to full surface restoration
- We guarantee satisfaction with transparent pricing and meticulous service execution
- We maintain active certifications with industry-leading organizations like IICRC
Associations and certifications
- Better Business Bureau
- Stone and Tile School
- IICRC
- Basic Coatings
What people say
Outstanding job
Prompt scheduling
Excellent results
Professional team
Affordable prices
Services
Tile & Grout Cleaning
Our deep cleaning process removes embedded dirt and contaminants from tile and grout using specialized equipment. We sanitize surfaces and apply protective sealers to maintain cleanliness. Commercial-grade solutions safely restore appearance while extending surface lifespan for both residential and commercial properties.
Hardwood Floor Refinishing
We restore worn hardwood floors through professional cleaning, sanding, and refinishing. Our certified technicians repair scratches and apply durable finishes that enhance natural grain patterns. This service removes years of wear while preserving the original character of residential and commercial wood flooring systems.
Natural Stone Restoration
Specialized cleaning, polishing, and repair services for marble, limestone, and travertine surfaces. We address etching, staining, and wear through honing and diamond abrasion techniques. Protective treatments maintain luster while preserving the natural beauty of countertops, floors, and architectural elements.
Commercial Sanitization
Our IsoKlean fogging system provides comprehensive sanitization using EPA-registered disinfectants. This hospital-grade treatment eliminates pathogens on all surfaces through low-volume application. Ideal for schools, gyms, and businesses requiring efficient, thorough sanitization with minimal downtime.
Carpet & Upholstery Cleaning
Professional extraction cleaning removes deep-seated dirt and allergens from carpets and upholstery. We use truck-mounted systems and pH-balanced solutions to safely clean fibers without damage. This service extends material lifespan while improving indoor air quality for residential and commercial spaces.
People
Bill Carter
Owner-Operator
Bill Carter founded Carter's Floor and Surface Care with a commitment to exceptional surface care. With certifications from the Stone and Tile School and IICRC, he brings over 15 years of hands-on experience in floor restoration. His leadership ensures every project maintains the highest standards of quality and customer satisfaction.
Questions
What surfaces do you specialize in treating?
We handle natural stone, hardwood, VCT, tile/grout, carpet, upholstery, and exterior hardscapes. Our technicians are certified in multiple surface care disciplines.
Are your cleaning methods safe for pets and children?
Yes, we use environmentally responsible products and minimize chemical exposure. Our technicians explain any necessary precautions before starting work in occupied spaces.
Do you offer emergency cleaning services?
We provide emergency response for urgent situations like water damage or post-accident cleanup. Contact us directly for immediate assistance availability.
How often should commercial floors be maintained?
VCT floors typically require quarterly maintenance, while natural stone needs semi-annual professional care. We recommend customized schedules based on traffic patterns and usage.
Can damaged stone surfaces be repaired?
Most stone damage including etching, staining, and minor cracks can be repaired. Our technicians use specialized techniques to restore surfaces without replacement.
What sets you apart from other cleaning companies?
Our surface-specific certifications, Master Course training, and focus on long-term surface protection create lasting value that exceeds standard cleaning services.
Reviews (4)
Rich Nugent
Nov 22, 2021
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Positive:Professionalism
We had Carters come in to repair our quartz kitchen counter tops, what a great job. The countertops look better then when they were installed. The two gentlemen who worked on the countertops were extremely careful and professional. I would use this company again with confidence.
We had Carters come in to repair our quartz kitchen counter tops, what a great job. The countertops look better then when they were installed. The two gentlemen who worked on the countertops were extremely careful and professional. I would use this company again with confidence.
Nicky Armstrong
Nov 04, 2021
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We just had Dante and Eddie clean, and disinfect the floors' tile and grout throughout the whole house except one bedroom and bathrooms that were done previously. They were on time, extremely courteous and you could easily tell that they were passionate and dedicated to making sure the work was done exactly to the customer expectations. These tiles had been covered up by a cheap wood floor that had some damages. The whole surface had been used as a drop-cloth by the prior owners when re-painting because they didn't care because they were covering them up with the wood floors anyway. Dante and Eddie
Renee Duane
Apr 26, 2021
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We engaged Carter's Floor and carpet care to restore our travertine floors. The price was competitive and fair. The crew was professional, hard working, considerate and our floors haven't looked this good since installation. The crew removed our furniture and replaced it at completion the way we had it. We are very happy we chose Carter's and highly recommend the company for your travertine floor restoration.
JamFam
Apr 15, 2021
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Positive:Professionalism,Punctuality,Quality,Value
These guys did a great job on my floors!! We had them strip our wood look ceramic tile from the shiny polished used. They look beautiful once again. Definitely would recommend!!
These guys did a great job on my floors!! We had them strip our wood look ceramic tile from the shiny polished used. They look beautiful once again. Definitely would recommend!!
