Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Plumbing & Heating Solutions
Fred Smith Plumbing & Heating has been the premier plumbing and heating expert in New York City since 1914. With over 120 trained professionals on staff, we deliver high-quality, fairly priced service with impeccable attention to detail. Our reputation is built on resolving complex plumbing and heating challenges efficiently, ensuring every job is done right the first time. As a Manhattan-based company, we guarantee rapid response times and direct access to experienced plumbers, not automated systems. Our expertise spans residential buildings, institutions, and private schools, addressing everything from everyday repairs to large-scale system overhauls.We prioritize lead-safe practices, EPA-certified protocols, and compliance with all local regulations. Client satisfaction is paramount, reflected in our decades-long relationships with top property management firms and testimonials from satisfied customers. Our commitment to innovation, reliability, and transparency has solidified our position as the city's trusted leader in plumbing and heating solutions.
Services
Plumbing
Heating
High Pressure Steam
HVAC
Fire Suppression
Roof Tank Cleaning
Pump Repair
Drain Cleaning
Water Purification
Private Repairs
Details
- Year established: 1914
Highlights and features
- Over 100 years of specialized expertise in NYC plumbing systems
- 120+ trained professionals available 24/7 for emergencies
- EPA-certified lead-safe work practices
- FDNY-certified fire suppression specialists
- In-house high-pressure steam welders
Associations and certifications
- EPA
- FDNY
What people say
Friendly, efficient
Extraordinary service
Responded immediately
Work perfectly
Trustworthy experts
Services
Plumbing
Fred Smith specializes in comprehensive plumbing solutions for NYC's complex residential and commercial systems. Our expertise includes leak detection, pipe replacement, and fixture installation. With specialized knowledge of aging infrastructure and pre-war buildings, we resolve issues efficiently while minimizing property damage. Our team handles everything from routine maintenance to emergency repairs.
High Pressure Steam
As NYC's leading steam system specialists, we maintain and repair high-pressure systems in historic and modern buildings. Our in-house welders and decades of experience ensure precise diagnostics and repairs. We service pressure regulators, valves, and distribution networks, maintaining compliance with safety standards while optimizing system performance for heating and cooling applications.
Fire Suppression
Our FDNY-certified technicians provide full-service fire suppression system maintenance. We inspect, test, and repair sprinkler systems, fire pumps, and alarm components to meet NFPA 25 standards. With dedicated crews and emergency response capabilities, we ensure building compliance while minimizing downtime and maintaining critical safety protections for residents and property.
Roof Tank Cleaning
We provide annual cleaning and inspection of NYC's iconic rooftop water tanks to ensure potable water safety. Our process includes system shutdown coordination, thorough sanitization, defect reporting, and water quality testing. Certified technicians follow strict protocols to maintain compliance with city regulations while preserving the structural integrity of these historic systems.
Drain Cleaning
Our 24/7 drain cleaning service addresses residential and commercial blockages using advanced equipment. Certified plumbers diagnose and resolve clogs in kitchen, bathroom, and storm drain systems. We offer preventive maintenance programs and video inspections to identify potential issues before emergencies occur, ensuring smooth operation of drainage and ventilation systems.
People
Phlip Kraus
CEO
Phlip Kraus leads Fred Smith Plumbing & Heating with decades of industry experience. A former board member of 25 East End Avenue, he understands high-end building needs. Under his leadership, the company maintains its century-long reputation for excellence while adapting to modern challenges in NYC's evolving infrastructure.
Questions
What services does Fred Smith Plumbing & Heating offer?
We provide comprehensive plumbing, heating, HVAC, fire suppression, roof tank cleaning, and emergency services for residential and commercial properties in NYC.
Are your technicians certified?
Yes, our team includes EPA-certified lead-safe specialists and FDNY-certified fire suppression technicians with decades of combined experience.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency response with plumbers available within 15 minutes for urgent plumbing, heating, and system failures.
How do you handle historic building systems?
We specialize in maintaining and repairing pre-war plumbing and steam systems, with parts inventory and expertise for vintage fixtures and infrastructure.
What areas do you serve?
We primarily serve Manhattan, with expertise in NYC's unique plumbing and heating requirements, including high-rise and historic buildings.
Can you help with water purification?
Yes, we offer water filtration solutions in partnership with Culligan, addressing sediment and contaminant issues in NYC's water supply systems.
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Reviews (6)
Yasmine Soiffer
Dec 25, 2021
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I have a mystery leak which may be causing the floor to buckle, and I asked Fred Smith Plumbing to come and investigate. My first interaction with them was fine, normal- I called, they showed up in the time frame they were supposed to show up, the plumber looked around, and couldn't find the source of the leak. Fine.
Then, since he was there, I asked if he could replace these faucets in the bathroom since they had been leaking. He said that replacing them would stop the leak. He helped me pick out some faucets on amazon, and said to book a new appointment when the faucets arrive. I booked a new
Then, since he was there, I asked if he could replace these faucets in the bathroom since they had been leaking. He said that replacing them would stop the leak. He helped me pick out some faucets on amazon, and said to book a new appointment when the faucets arrive. I booked a new
Joanne Nasuti
Nov 19, 2021
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Crooks. They told my super that the flood in the apartment below me was because I needed my flange replaced. I called other (honest) plumbers and my insurer and they said my flange only needed to be replaced in my apartment if there was visible flooding in my apartment and a stench. There was neither. Because they said I needed the flange replaced I had to get it done. They spent hours in my bathroom sitting on the flood doing nothing (I was getting billed hourly) and then went to charge me $855. And of course there is still flooding in the apartment below mine.
Bcm Nyc
Oct 26, 2021
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Positive:Responsiveness
Preston, one of the family business owners, was very concerned about an issue I had. He was responsive , listened and empathized. I am most impressed by his curtesy and willingness to rectify to my satisfaction, which he most certainly did.
Service:Drain unblocking
Preston, one of the family business owners, was very concerned about an issue I had. He was responsive , listened and empathized. I am most impressed by his curtesy and willingness to rectify to my satisfaction, which he most certainly did.
Service:Drain unblocking
Ian Casey
May 12, 2021
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Critical:Punctuality,Responsiveness
Owner or dispatcher needs a wake-up call in customer service. 1st appt 9-11 window, call to enquire, plumber shows up @ 2:15pm. Next day 9am appt, call @ 10:30am for an update "might show up in an hour or 90 mins. 1pm arrival. They could care less how long you wait....
Owner or dispatcher needs a wake-up call in customer service. 1st appt 9-11 window, call to enquire, plumber shows up @ 2:15pm. Next day 9am appt, call @ 10:30am for an update "might show up in an hour or 90 mins. 1pm arrival. They could care less how long you wait....
Lydia Rami
Sep 27, 2020
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Building needed plumber to come in and insert a stopper for the bathroom drain. First they were over an hour late. Then when he comes into the apartment the person is all attitude, I show him to the bathrooms and he is done is 20min, result the stopper was inserted but they DONT WORK!!!. When he was leaving and I opened the door he said YOUR WELCOME. Why this person walked into my dwelling with such a chip on his shoulder I dont know.
Andrea Mayer
Jan 05, 2019
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I used Fred Smith Plumbing and Heating at the recommendation of the super of my building and I'm so glad I did. They removed an old bathroom vanity and installed a new one (and new fixtures). The job went faster than estimated and they did a top notch job. They even tighten a loose shower handle and kitchen faucet while they were there. Did I mention they did all of this during July 4th week?! I would definitely recommend them to anyone looking for excellent plumbers in NYC.
