Hero Home Services

Business Details

50+ Years

experience

Emergency

services

Trusted Plumbing & HVAC Services in Minneapolis

Hero Home Services has been a trusted provider of plumbing, heating, cooling, and electrical services in the Twin Cities for over a century. Founded in 1914 as a family-owned business, we have grown to employ over 150 dedicated professionals committed to delivering exceptional service. Our expertise spans residential plumbing repairs, HVAC maintenance, electrical installations, and emergency services, all backed by a promise of honesty and reliability. We prioritize community involvement through initiatives like Hero Helping Heroes, supporting local educators, veterans, and first responders.

With BBB accreditation and an A+ rating, we emphasize transparency, flat-rate pricing, and 24/7 live answering to ensure customer satisfaction. Our technicians are licensed, insured, and trained to address both routine and complex home system challenges efficiently. For over 100 years, we have upheld values of integrity and care, making us a leader in Minnesotas home services industry.

Services

Plumbing Repair Water Heater Services HVAC Maintenance Electrical Installations Drain Clearing Sump Pump Repair Gas Line Services Air Duct Cleaning Furnace Install Tankless Water Heaters

Details

Year established: 1914

Highlights and features

We have over 100 years of experience serving the Twin Cities community.
Our technicians are licensed, insured, and certified for quality service.
We guarantee 24/7 live answering and emergency service availability.
Our BBB A+ rating reflects our commitment to customer satisfaction.
We offer financing options for major home system repairs and upgrades.

Associations and certifications

Better Business Bureau (BBB)

What people say

Skilled technicians Prompt service Reliable repairs Transparent pricing Trustworthy staff

Website

Update Listing

Services

Plumbing Repair

Our licensed plumbers address leaks, pipe bursts, and fixture issues with prompt, reliable repairs. We service all brands and prioritize on-site solutions to minimize disruption. Customers trust our transparent pricing and 100% satisfaction guarantee for both emergency and routine plumbing needs.

Water Heater Services

From tankless systems to traditional units, we install, repair, and maintain water heaters with energy-efficient solutions. Our technicians diagnose issues like inconsistent temperatures or leaks, ensuring safe, long-lasting performance. Financing options are available for replacements or upgrades.

HVAC Maintenance

Regular HVAC tune-ups improve system efficiency and prevent breakdowns. We service furnaces, heat pumps, and air conditioners, offering inspections, filter replacements, and performance checks. Our maintenance plans help homeowners avoid costly repairs during extreme weather.

Electrical Installations

We handle panel upgrades, wiring repairs, and smart home integrations with licensed precision. Our electricians ensure safety and code compliance for both residential repairs and large-scale installations like generators or outdoor lighting systems.

Drain Clearing

Using hydro-jetting and camera inspections, we resolve clogs and sewer line issues efficiently. Our trenchless repair options minimize property disruption while addressing root intrusion or pipe corrosion. Emergency drain services are available 24/7.

Questions

What areas do you service?

We serve Minneapolis, St. Paul, Rochester, Owatonna, and surrounding Twin Cities neighborhoods for plumbing, HVAC, and electrical needs.

Do you offer emergency services?

Yes, we provide 24/7 live answering and emergency repairs for plumbing, heating, cooling, and electrical issues.

Are your technicians licensed and insured?

All our technicians are licensed, insured, and certified to ensure safe, professional service for every job.

Do you have financing options?

Yes, we offer flexible financing plans for major repairs or system replacements to qualified customers.

How can I schedule an appointment?

Book online via our website or call us at (612) 439-7285 for same-day service or next-day installations.

Are you BBB accredited?

Yes, we hold a BBB A+ rating, reflecting our commitment to resolving customer concerns and ethical business practices.

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Reviews (7)

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Dolores Windorski

Jan 03, 2022 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Having never used Hero before, I was very impressed. Ryan was extremely efficient, thorough, and informative, plus very knowledgeable. A genuinely nice guy and a pleasure to work with. I would highly recommend Hero and will contact them in the future if and when the need arises.
Service:Heating maintenance

Colin Smith

Jan 02, 2022 Report

I scheduled an appointment for someone to clean my dryer vent and to give me a price on cleaning my air vents. When my wife calls me and tells me that you are charging $550 to clean a dryer vent I was blown away flabbergasted. Your tech was at my house for 45 minutes max and spent 3 minutes cleaning the dryer vent. Absolutely outrageous. You guys took advantage of someone who did not know any better and the tech told my wife he needed payment right away. I called to speak to someone, and was not rude, who said oh well and offered $75 off, which is not enough at all. I asked to speak to someone

Donald P.

Dec 27, 2021 Report

I needed a Hero! I had Dean's scheduled to come out today after calling previously to schedule. They called me at 12 to tell me they aren't coming out and I had to wait till Monday. With a clogged mainline, all water usage is essentially stopped, it is important to have that drain fixed. I called Hero and Israel worked with dispatch to get me on the schedule SAME DAY. I received texts confirming the appointment, call to confirm the technician was on the way and then a text of what my technician looked like. Sean was great! He took time to understand what I needed and explained potential secondary

Andrew Walker

Dec 26, 2021 Report

Great service. Fast..these guys got out here in a day. That said, $350 is steep for a flame sensor. They are $20 on Amazons and one screw and a connector. I get it about diagnostic, but that was paid on the additional $89
They were at my house for an hour and charged me, I dont know how many hours in labor, to install a $20 part.... I am all for paying for experts, but this is ridiculous. I dont like being stolen from.
Update... Your claim that I received options is unfounded. He told my wife that we needed a flame sensor and at no point was she given an estimate. He said I think

Megan Wettstaedt

Dec 24, 2021 Report

The service was great, the wait time for the scheduled appointment was the reason for 4 stars. I got multiple texts from various people saying that I was on the schedule, but the technicians were with other customers. I got these messages from 9-3. After calling in, they told me that a tech would be there in 20 minutes. He was and I liked that the company sent a picture and brief bio of the technician Nick.

Chino

Dec 20, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Austin was great! Very knowledgeable, experienced and professional. I am impressed with how his main concern was to help me with a serious plumbing problem over trying sell me on something. This is only my second time having to use hero but I wont look elsewhere. Thank you
Service:Drain unblocking

Joan Jensen

Dec 02, 2021 Report

Nothing prepares you for the enormity of this repair. Nothing prepares you for the unexpected as you go down the line and it just keeps getting worse. I highly recommend getting 3 quotes. The prices for this repair can vary from $75/ft -$150 for digging and for the liner $75/ft -$150. The base prices also vary. Hero Plumbing charges $1665/5 of trench digging.Im glad its done, but be careful. I feel like I paid double for this job. And they left the garbage in the hole after I asked them multiple times to make sure it was pulled out. Its another story trying to get the spikes that