Business Details
18 Years
experience
Emergency
services
Your Trusted Partner for Advanced Security Solutions in Arizona
Founded in 2008, Titan Alarm has established itself as a leader in advanced security solutions for residential and commercial properties. Our team of dedicated professionals brings decades of combined experience in designing, installing, and maintaining cutting-edge security systems, including intrusion detection, fire alarms, video surveillance, and smart home automation. We prioritize customer satisfaction by treating every client as family, ensuring personalized service and technical expertise that sets us apart from competitors. Our commitment to innovation is reflected in our user-friendly online portal and smartphone apps, which allow seamless control of security systems from anywhere.With licenses in multiple states and a focus on staying ahead of technological trends, we deliver reliable, customized protection tailored to modern lifestyles. Our low customer attrition rate and glowing reviews from trusted platforms like BBB and Yelp underscore our dedication to excellence. We pride ourselves on transparent communication, prompt response times, and a team culture that values both employees and clients equally, ensuring long-term trust and loyalty.
Services
Residential Security
Commercial Security
Fire Systems
Access Control
Video Surveillance
Home Automation
Energy Management
Wellness Monitoring
Backflow Testing
Fire Sprinklers
Details
- Year established: 2008
Highlights and features
- Locally owned with experienced, dedicated installation professionals.
- Expert installation and support for complex technical issues.
- Top-selling security system in Phoenix, Tucson, and nationwide.
- 24/7 monitoring and smartphone app integration for full control.
- Low customer attrition rate with proven service reliability.
Associations and certifications
- ROC 264985
- ROC 318887
- ACO6727
- B28655201
- 007-4228
What people say
Friendly and helpful staff
Knowledgeable installation team
Responsive and professional
Excellent customer service
Quick and flexible appointments
Services
Residential Security
Our residential security systems protect homes with intrusion alarms, video surveillance, and access control. Customizable solutions include 24/7 monitoring and smartphone integration for remote management. Designed for modern lifestyles, these systems enhance safety while reducing energy costs through automation.
Commercial Security
Commercial security solutions feature advanced intrusion detection, video verification, and access control tailored to business needs. Systems integrate fire alarms and energy management, ensuring employee safety and operational efficiency with real-time monitoring and scalable technology.
Fire Systems
Comprehensive fire systems include alarms, sprinklers, and kitchen hood suppression. Services cover design, installation, and maintenance with state-certified technicians. Backflow testing and 24/7 monitoring ensure compliance and rapid emergency response for residential and commercial properties.
Access Control
Access control systems manage entry points with keypads, card readers, and biometric scanners. Ideal for homes and businesses, these systems provide audit trails and remote management via apps, enhancing security while streamlining visitor and employee access.
Video Surveillance
Video surveillance solutions include high-definition cameras and cloud storage for real-time monitoring. Systems integrate with alarms and access control, offering remote viewing and motion detection alerts to deter crime and provide evidence when needed.
People
Mike Proudfit
CEO
Mike Proudfit co-founded Titan Alarm in 2008 after leading a national security company. He holds a Business Finance degree from Brigham Young University and combines strategic leadership with a passion for community service and outdoor activities.
Taylor Proudfit
COO
Taylor Proudfit, co-founder and COO, has over two decades of security industry experience. With a background in technical training and business management, he drives Titan Alarm's operational excellence and customer service standards.
Tim Harvie
General Manager
Tim Harvie brings 20 years of alarm and fire industry expertise to Titan Alarm. As General Manager, he focuses on innovation and growth, leveraging his technical background to enhance service delivery and industry leadership.
Questions
What services does Titan Alarm offer?
Titan Alarm provides residential and commercial security systems, fire alarms, access control, video surveillance, and smart home automation with 24/7 monitoring.
Do you offer installation services?
Yes, our experienced technicians provide expert installation for all security systems, ensuring seamless integration and optimal performance tailored to your property.
Can I control my system remotely?
Yes, our smartphone app and online portal allow full remote control of security, lighting, thermostats, and cameras from anywhere.
Are financing options available?
Currently, Titan Alarm does not offer financing options for security systems.
What areas do you serve?
We serve Phoenix, Tucson, Mesa, Chandler, Paradise Valley, and Scottsdale, Arizona, with local offices and technicians.
How do I cancel a false alarm?
Call 800-973-9001, select option 1, then choose your monitoring station to cancel a false alarm promptly.
Reviews (7)
Steven G.
Jul 29, 2021
Report
Watch out for the contract! Read it carefully. Especially, the term length, price increases and termination process. Was like pulling teeth to get a disconnect and even if it was handled perfectly, they will still pull an extra 30+ days of billing. After five years, you'd think you'd get treated better. I would not recommend using them as there are a great many other alarm companies that can professionally install a functional alarm system and not tie you into long term, cumbersome contract designed for their benefit only.
Also, depending on your alternative alarm company, the
Also, depending on your alternative alarm company, the
Tanner M.
Mar 31, 2021
Report
Love Titan Alarm! Great service! They definitely don't believe in cutting corners. Only honest and professional service and willing to go the extra mile!
Larry Cruse
Oct 08, 2020
Report
As a company with hundreds of locations, we need alarm and access control options that maximize technology use. Titan Alarm fit the bill in every category of what we were looking for. The software is easy to use. Service is always efficient, and the work is exceptional. I would highly recommend them for any business solution. We look forward to a long and lasting relationship.
Nicholas DeBenedictis
Aug 22, 2020
Report
I had Michael Grossman & Tanner Clark on site this week helping with our site requests. Very professional, courteous and tentative. 10/10 would recommend these techs to perform work on site again.
Shahid Q.
Mar 01, 2020
Report
Read the contract carefully!! We signed up with Titan alarm thinking that we will be dealing with a local security company. After a year I received a phone call from Brinks that we are not paying our monthly bills. I had no idea that our account was transferred to Brinks without informing us. Now I am stuck with Brinks security for the next 1 year!!
Ralph V.
Nov 21, 2019
Report
First of all, on a positive note, the technicians Steve and Matthew were great. Friendly, on time and great customer service. As for the problem, Katie who handles the billing actually YELLED at me on a phone call over an issue with over billing me. The reason being is it took THREE service calls to rectify my problem!! I spent $85 on ONE smoke detector as I was told that I had one faulty detector. The very next day my smoke alarms went off (for the third consecutive day). I purchased 5 smoke detectors for a total of $72 and the technician came out and installed all 5 detectors
It was agreed
It was agreed
Brent B.
Feb 07, 2019
Report
We used Titan alarm for our commercial property. working with Ryan was fantastic and their installation crew did an amazing job! I would highly recommend them