Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Smart Security Solutions
Founded in 1973, My Alarm Center has established itself as a leader in home and business security solutions. With decades of experience, we combine advanced AI technology and 24/7 U.S.-based professional monitoring to deliver unparalleled protection. Our team of experts designs scalable, customizable systems tailored to meet the unique needs of residential and commercial clients. As an A+ BBB accredited business, we prioritize exceptional customer service, ensuring ongoing support and satisfaction. Our systems integrate seamlessly with smart home devices, offering remote control and real-time alerts.With over 20,000 five-star reviews, we remain committed to innovation, reliability, and trustworthiness. Our local technicians provide professional installation and maintenance, while our cloud-based platforms enable efficient multi-location management. From intrusion detection to energy management, we empower clients with actionable insights and proactive security measures. Backed by redundant systems and a free security review, we guarantee uninterrupted protection. At My Alarm Center, our mission is to redefine security through cutting-edge technology and personalized service.
Services
Home Security Systems
Business Security Systems
Security Cameras
Smart Locks
Smart Thermostats
Lighting Control
Garage Door Control
Video Monitoring
Access Control
Energy Management
Details
- Year established: 1973
Highlights and features
- Founded in 1973 with decades of security expertise
- A+ BBB accredited for trusted service
- 4.8/5 rating from 20,000+ verified reviews
- 24/7 U.S.-based Five-Diamond professional monitoring
- Seamless smart home and business system integration
Associations and certifications
- Better Business Bureau (BBB)
What people say
Trusted by families
Excellent service
Easy installation
Reliable monitoring
Great support
Services
Home Security Systems
Our home security systems combine AI-driven threat detection, real-time alerts, and 24/7 professional monitoring. Customizable packages include door/window sensors, smart locks, and mobile app control. Designed for seamless integration with existing smart home devices, ensuring comprehensive protection and remote management.
Business Security Systems
Tailored business solutions feature intrusion detection, multi-site video surveillance, and access control. Cloud-based platforms enable centralized management, energy optimization, and actionable insights. Systems include backup redundancy and rapid-response protocols to minimize downtime and protect assets nationwide.
Security Cameras
High-definition indoor/outdoor cameras with night vision and motion detection. Professional installation ensures optimal coverage. Remote viewing via mobile app, 24/7 monitoring, and AI-powered analytics detect threats proactively, enhancing both residential and commercial security.
Access Control
Smart access systems allow remote lock/unlock, user permission management, and audit trails. Scalable for homes or multi-location businesses. Integration with security systems provides real-time alerts and automated lockdowns during emergencies.
Energy Management
Reduce energy costs with smart thermostats and lighting controls. Systems integrate with security platforms for automated adjustments. Real-time usage data and geofencing optimize efficiency while maintaining security protocols for homes and businesses.
Questions
What services does Alert 360 offer?
We provide home/business security systems, cameras, access control, 24/7 monitoring, smart home integration, and energy management solutions.
Is professional installation included?
Yes, all systems include professional installation by certified technicians for optimal setup and performance.
Do you offer financing options?
Yes, Smart Home Pay offers 0% APR financing over 24-48 months with approved credit for qualifying systems.
What areas do you serve?
We serve residential and commercial clients nationwide across the United States.
How does 24/7 monitoring work?
Our U.S.-based monitoring center detects threats in real-time, dispatches authorities if needed, and notifies you instantly via app alerts.
Can I manage my system remotely?
Yes, the Alert 360 mobile app allows full control of security, cameras, locks, and thermostats from anywhere.
Reviews (5)
Wayne H.
Sep 03, 2021
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They are either scam artist or just incompetent. Have been a customer for 15 + years. Never had an issue so system was always in he background. Recently had a smoke alarm fail. Called My Alarm Center and was told that I could put up with the false alarms till we could be put on the service schedule or change the detector out and call to confirm a Jew detector was in place. Did the latter and called as instructed and now told that only their alarms work and only when installed by them. Called custom support and told it might be connected and if I could light a small fire they could test the system
John G.
Apr 12, 2021
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The agent that sold me the system forged my initials on the microprint where I was locked into a 36 month contract. It was very clearly not my initials. My signature and initials were on the last page of the contract. It was never explained to me. When I talked to the rep about the forgery she just said over and over again that I signed the bottom page so I was liable to the contract. I asked what they were going to do about the forgery and she would only say she wasn't there and didn't know what to do about the situation. I hope others won't make the same mistake as I! Please
David O.
Feb 11, 2021
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This company hit my credit card like it was a rented mule. It took me two calls, two emails and one very threatening letter copied to the security company ACS to get them to stop billing me. We had moved and you would think that after 10 years they would be accommodating and responsive. Nope. Guess they fell in love with the automatic payment. If you use them or if your security company uses them as a vendor be warned ... saying goodbye will be much harder than saying hello.
LuAnn D.
Sep 24, 2020
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I am in the process of looking for a new alarm company. My Alarm Center has the WORST CUSTOMER SERVICE EVER. Every time we've had to call them we've been put on hold for what seems like forever, and then passed on from one person to another constantly. The straw that broke the camels back- Last night was our 4th false fire alarm -the last two with a brand new fire sensor just installed a couple months ago to the tune of $300. When we called and we were put on hold with it blaring in our ears-until we gave up, hung up and disconnected it. Then when we called today we were told they would
Jessica R.
Aug 06, 2020
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I would like to explain why I feel the need to write to you and the president of your company:
Raising a 14 year old teenage boy is hard at times and one who has been going down the wrong path recently and involved with people we do not approve of. When we moved into our house we saw the alarm system but never thought of setting it up, until recently. We had emergency events occur with our son that made us fear for the safety of our property, self and the safety of our son, by leaving in the middle of the night, among other things. I called your company and was transferred 3 times and was a wreck
Raising a 14 year old teenage boy is hard at times and one who has been going down the wrong path recently and involved with people we do not approve of. When we moved into our house we saw the alarm system but never thought of setting it up, until recently. We had emergency events occur with our son that made us fear for the safety of our property, self and the safety of our son, by leaving in the middle of the night, among other things. I called your company and was transferred 3 times and was a wreck
