Business Details
7 Years
experience
Emergency
services
Your Trusted Partner for Pool Maintenance & Repairs in Tempe
Captain Pools was founded with a commitment to transforming pools into pristine sanctuaries of enjoyment and relaxation. Our team of licensed, insured professionals brings decades of combined experience in pool maintenance, equipment repair, and backyard transformations across the Phoenix valley. We prioritize personalized service, utilizing cutting-edge techniques and high-quality materials to ensure optimal pool functionality and aesthetics.With a focus on transparency, affordability, and customer education, we serve over 1,000 satisfied clients, maintaining rigorous standards of water chemistry balance, equipment diagnostics, and preventative maintenance. Our technicians, including specialists like Nathan 'Dr. Evil' Evilsizor, deliver precise, efficient solutions while fostering long-term client relationships built on trust and proven expertise.
Services
Pool Maintenance
Equipment Repair
Heater Services
Automation Setup
Cool Deck Installation
Filter Repairs
Acid Washing
Backyard Projects
Water Testing
Pool Remodeling
Details
- Year established: 2019
Highlights and features
- We provide detailed digital reports with photos after every service visit
- Our technicians hold specialized expertise in Hayward and Pentair automation systems
- We guarantee transparent pricing with no hidden fees or surprise charges
- Our team includes certified specialists with over 15 years of combined pool industry experience
- We offer same-day emergency diagnostics for critical pool equipment failures
Associations and certifications
- AZ ROC 33666
What people say
Responsive technicians
Affordable service
Expert pool care
Clear communication
Pristine results
Services
Pool Maintenance
Our comprehensive pool maintenance includes weekly cleaning routines, water chemistry balancing, and equipment inspections. We customize schedules to match seasonal needs while ensuring consistent water clarity and safety. Technicians document all service activities with digital reports containing detailed notes and photos for complete transparency.
Pool Equipment Repair
We diagnose and repair all pool equipment including pumps, filters, and heaters using manufacturer-certified parts. Our technicians complete 90% of repairs during initial visits through rapid diagnostics and stocked service vehicles. We provide cost estimates before all work and honor manufacturer warranties.
Pool Heater Services
From installation to preventative maintenance, we service gas, electric, and solar pool heating systems. Our technicians optimize efficiency through annual tune-ups that include component inspections and performance testing. We specialize in extending equipment lifespan while maintaining consistent water temperatures.
Pool Automation Setup
We install and configure Hayward and Pentair automation systems for remote pool management. Our setup includes programming customized cleaning schedules and integrating with home automation platforms. Clients receive training on using mobile apps to control pool functions from anywhere.
Backyard Project Management
As licensed Arizona contractors, we manage complete backyard transformations including pool interior resurfacing and cool deck installations. Our project timelines typically finish 20% faster than industry averages through coordinated crews and material sourcing partnerships.
People
Nathan Evilsizor
Lead Technician
Nathan 'Dr. Evil' Evilsizor specializes in water chemistry balancing and complex pool diagnostics. With 8 years of experience, he resolves challenging water clarity issues and trains technicians on advanced filtration techniques while maintaining a 98% customer satisfaction rate.
Questions
What areas do you service?
We serve the entire Phoenix metropolitan area including Tempe, Scottsdale, Mesa, Chandler, Goodyear, Apache Junction, and Paradise Valley.
Do you offer emergency repair services?
Yes, we provide same-day diagnostics for critical equipment failures with no additional emergency fees during regular business hours.
How do I receive service reports?
After each visit, you'll receive a digital report via email containing detailed notes, photos, and any recommended follow-up actions.
Are your technicians certified?
All technicians hold Arizona pool maintenance certifications and receive ongoing training directly from equipment manufacturers like Hayward and Pentair.
What payment methods do you accept?
We accept major credit cards and digital payment platforms with secure online processing through encrypted payment gateways.
Reviews (6)
Ben H.
Nov 27, 2021
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Great job on my pool! Looks great and they stuck pretty dang close to the timeline given. Any issues we had were handled very well and I would definitely build again with them
Dave R.
Nov 05, 2021
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I have not yet done the work but this company gave me a very detailed estimate, have acted most professionally and have communicated well.
Johnny P.
Nov 04, 2021
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We just moved to Scottsdale and researched pool service companies. Captain Pools hands down impressed us the most. Great communication, great quality and value. We are very happy with them and look forward to working with them for years.
Mark H.
Nov 03, 2021
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Captain Pools performed an acid wash on my pool. Quickly responded to my query and provided a price that was very competitive. Once contracted I was informed that the scheduler would contact me. I was never contacted and a few days later received a text that they would be at my home in 20 minutes. to perform the work. This caused some concern since I was out of town. I contacted Captain Pools and worked out how the technician could perform the acid wash without being home.
Tre J.
Oct 21, 2021
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If you are looking for a pool cleaning service this company is for you. They are extremely responsive and priced competitively. They have been taking care of my pool for almost and month now and its spotless every time they come. My neighbors have trees and the leaves and seeds are always getting in the pool. Every time they come they have it perfect. Another thing is that they email before and after pictures of every cleaning and the readings of the chlorine levels. I definitely recommend this company.
Jeff Z.
Sep 03, 2021
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They do a good job very professional and timely. I'm not sure what else to say but the app wants more words
