Business Details
50+ Years
experience
Emergency
services
Trusted HVAC and Propane Services in Jacksonville, NC
Since 1967, Great Gas & Oil has been a family-owned and operated provider of heating, cooling, and propane solutions in Jacksonville, North Carolina. Our commitment to personalized service and customer satisfaction drives our expertise in installing and repairing HVAC systems, gas logs, tankless water heaters, and propane infrastructure. With decades of combined experience, we specialize in delivering efficient, reliable solutions tailored to residential and commercial needs. Our team prioritizes prompt service, offering installations within three business days of estimates, while maintaining transparency in pricing and operations. We serve as a trusted local partner for propane tank installations, emergency heating repairs, and energy-efficient system upgrades.Our dedication to quality extends to comprehensive diagnostics, annual maintenance programs, and customized gas line solutions for both new and existing systems. By focusing on technical proficiency and customer-centric service, we have built a reputation for resolving complex heating and cooling challenges while ensuring safety and compliance. Our inventory of premium gas appliances, including wall heaters, fireplaces, and water heaters, provides clients with durable, energy-efficient options for their homes and businesses. Through consistent service excellence and community engagement, we continue to uphold our legacy as a dependable energy solutions provider.
Services
HVAC Repair
Propane Tank Installation
Gas Log Services
Tankless Water Heaters
Generator Gas Lines
Details
- Year established: 1967
Highlights and features
- We offer 58+ years of combined experience in HVAC and propane systems.
- Our team provides installations within 3 business days of estimates.
- We maintain 24/7 emergency service availability for critical needs.
- Our technicians specialize in both residential and commercial gas systems.
- We guarantee transparent pricing with no hidden fees.
Services
HVAC Repair
Our HVAC repair service addresses air conditioning and heating system malfunctions with comprehensive diagnostics and precision repairs. We service both residential and commercial units, providing estimates for repairs or replacements while ensuring optimal system performance. Our technicians handle emergency situations with priority response during business hours.
Propane Tank Installation
We install residential and commercial propane tanks in 100#, 250#, and 500# capacities, including underground and above-ground options. Our service includes gas line connections and system integration for single appliances or whole-property heating needs. Tank installations meet all safety and regulatory standards.
Gas Log Services
We offer gas log installation, maintenance, and conversion services for natural gas to propane systems. Our inventory includes remote-controlled and electronic ignition models with BTU outputs ranging from 34,000 to 40,000. Annual burner and pilot inspections ensure safe, efficient operation.
Tankless Water Heaters
Our tankless water heater service includes installation of Noritz and Rinnai models with annual maintenance packages. Systems provide continuous hot water for 2-3.5 bathroom homes, featuring digital controls and energy-efficient operation. We offer diagnostics and repairs for existing units.
Generator Gas Lines
We install dedicated gas lines for backup generators, ensuring reliable fuel delivery during power outages. Our service includes line sizing calculations and code-compliant installations. While we don't supply generators, our gas infrastructure solutions support emergency power systems.
Questions
What HVAC services do you offer?
We provide air conditioning and heating diagnostics, repairs, and installations including heat pumps, furnaces, and gas pack systems.
Do you offer emergency heating services?
Yes, we provide 24/7 emergency service for critical heating failures with after-hours contact options.
How quickly can you install propane systems?
Most propane tank installations complete within 3 business days of estimate approval.
What propane tank sizes are available?
We offer 100#, 250#, and 500# tanks for residential use, with commercial options available upon request.
Do you service gas appliances?
Yes, we service gas ranges, wall heaters, floor heaters, and tankless water heaters.
What areas do you serve?
We primarily serve Jacksonville, North Carolina and surrounding areas in Eastern North Carolina.
Reviews (7)
Scott Riggs
Dec 16, 2021
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Get your gas here! Buy local! Family owned. Super nice people that will make sure you're happy. Best place around for gas logs, propane, cylinder refills for grills or fire pit.
Nicole O.
Nov 13, 2021
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Sitting listening to my pregnant coworker they denied to bring her gas unless she filled with 100 gallons @ 300 and something dollars wow just blown away right now
Kat S.
Feb 05, 2021
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Absolutely horrible STAY FAR AWAY. Came out and gave me a quote to install a new stove and for a rental propane tank that they insisted I needed. I hadnt received a bill for the next month so I called and asked, said I had no bill and they would be out to check on my tank in the next few days. 5 days later I get a call saying they charge me wrong and I owe an extra $250 I paid over $400 for them to install a new tank and stove and now a month and a half later I suddenly owe more?! I called multiple times before I agreed for them to even do the work to verify thats how much Id be paying
Steven R.
Jan 28, 2021
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Absolutely terrible overcharge you horrible and horrible customer service. I dont understand how these people are still in business with the way they run things.
Matt V.
Nov 13, 2020
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I feel bad for the people who seem to have had a bad experience, but for us the company has been great. They were able to come install the tank initially in a reasonable amount of time and the installer was helpful and friendly. Also, the last time I needed my tank filled, they responded very quickly
Susan Smith
Sep 10, 2020
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Worst place ever . The billing is unclear inconsistent they double the prices and make excuses one year the charge you for gallons you need to fill the tank next year they charge for how many you didnt use . Then dont want to admit they are wrong. The owner is a thief. We used it to heat a pool 2 times once was last year and she tried to say we used 156 gallons that one time. Go somewhere else that's more professional .
Kd Terrell
Jun 09, 2020
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My family has been using Great Gas for over 50 years. Always the best service and prices in the area. Called their competitors a couple times over the years just to compare. The other companies were rude and arrogant and wouldn't even give me prices. Mr and Mrs Williams have always been the sweetest folks to deal with. Couldn't ask for better people. And, their gas prices have always been lower than the rest. Recently, ordered new gas log inserts to replace storm damaged ones. They've held on to them for over a year while we waited for a chimney guy to work on our chimney. Highly recommend this
