Business Details
20 Years
experience
Emergency
services
Trusted Disaster Restoration in Atlanta
XSI Disaster Services has been serving Metro Atlanta since 2006 as a family-owned business committed to restoring properties to better-than-pre-loss conditions. We are BBB Accredited with an A+ rating and hold IICRC certification, demonstrating our expertise in water and fire damage restoration, structural drying, mold remediation, and specialized cleaning services. Our approach prioritizes customer relationships, utilizing state-of-the-art equipment while maintaining 24/7 availability for emergency response. Our technicians are certified in multiple disciplines, including carpet and upholstery cleaning, odor control, and trauma scene cleanup. We emphasize transparency in operations, documented processes for insurance claims, and rapid response to minimize property damage.Our team's experience spans over 15 years in disaster restoration, ensuring professional knowledge is applied to every project. We maintain secure storage facilities for content inventory during restoration and follow strict protocols for document preservation. Our commitment to quality extends to using EPA-registered disinfectants and avoiding ineffective methods like chlorine bleach for mold remediation. We provide comprehensive services for residential and commercial properties, including asbestos abatement by licensed professionals. Our 24-hour service model ensures immediate assistance for Atlanta-area clients, with additional coverage in northwest Florida.
Services
Fire Damage
Water Damage
Mold Removal
Asbestos Cleaning
Carpet Cleaning
Air Duct Cleaning
Odor Control
Crime Scene Cleaning
Details
- Year established: 2006
Highlights and features
- Family-owned since 2006 with Metro Atlanta expertise
- Uses state-of-the-art structural drying equipment
- Available 24 hours daily for emergency response
- Technicians certified in 7+ restoration disciplines
- BBB A+ rated with documented service protocols
Associations and certifications
- BBB
- IICRC
What people say
Top notch customer service
Excellent job
Polite, prompt, professional
Saved home contents
Fast experienced team
Services
Fire Damage Restoration
Our certified technicians provide comprehensive fire damage restoration using structural drying equipment and odor control systems. We coordinate with insurance companies for complete rebuilding, including content inventory and secure storage. Services include emergency board-up, soot removal, and specialized cleaning of salvageable items.
Water Damage Repair
24/7 water damage response includes extraction, structural drying with psychrometric monitoring, and mold prevention. We document equipment readings for insurance claims and offer document restoration using freeze-drying technology to preserve important records and books.
Mold Remediation
Licensed professionals perform mold remediation using EPA-registered disinfectants. Our process includes containment, HEPA vacuuming, and antimicrobial treatments. We avoid ineffective methods like chlorine bleach and focus on eliminating mold roots in porous materials.
Asbestos Removal
Certified technicians safely remove asbestos-containing materials in pre-1986 buildings. Our OSHA-compliant process includes containment, negative air pressure systems, and proper disposal. We provide testing verification and abatement plans for residential and commercial properties.
Crime Scene Cleaning
Specialized biohazard remediation services include bloodborne pathogen cleanup, odor elimination, and property restoration. Our technicians follow OSHA standards for decontamination and use hospital-grade disinfectants while maintaining strict privacy protocols.
People
Greg Day
Operations
With over 15 years in disaster restoration, Greg oversees daily operations ensuring rapid response and quality control. He manages technician teams and coordinates complex restoration projects across multiple locations.
Kristi Day
Administration
Kristi manages administrative operations with focus on client communication and service coordination. She ensures smooth project execution and maintains quality assurance protocols for customer satisfaction.
Questions
What emergency services do you offer?
We provide 24/7 response for water, fire, and storm damage restoration with immediate board-up and structural drying services.
Are your technicians certified?
All technicians hold IICRC certifications in multiple disciplines including water damage, mold remediation, and trauma cleaning.
How quickly can you respond to emergencies?
Our emergency teams typically arrive within 2 hours of initial contact for immediate damage mitigation.
Do you work with insurance companies?
Yes, we coordinate directly with insurers for claim documentation and scope approval to streamline the restoration process.
What areas do you service?
We serve Metro Atlanta, all Georgia counties, and northwest Florida coastal regions for residential and commercial properties.
Reviews (4)
Jennifer Willis
May 10, 2020
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Greg and his team made an unexpected life event so smooth. Our dog turned our stove on while we were out and smoked the whole house out. While we were lucky it wasn't worse, but the house reeked of smoke and soot was found across the house. Greg showed up immediately and was so professional, calm, and walked me through the whole process. His expertise and team fully executed everything they said they would do. I am amazed at how quickly everything in our life went back to normal. I immediately trusted him and his team and they 100% backed their word up with incredible work and an aggressive timeline
Monica Holmes
Dec 25, 2019
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My family had an excellent experience working with XSI Disaster Services. We called them after discovering a toilet leak that heavily damaged a bathroom and the basement floor underneath it. The team was always prompt, and gracious about working around our challenging schedule. They were knowledgeable and helped me navigate the insurance process so I received a fair assessment of damage and reconstruction. (This was not easy task!) The team did a great job replacing the basement floor so it looks exactly like it did before we loved the original flooring. The bathroom reconstruction also went
Stephanie Bergan
Sep 03, 2019
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Great company and wonderful people! They are the only company I will ever use for any unexpected events. Quick response times. Immediate action, and competitive pricing. They have gone above and beyond for me twice now.
Suzy Griffies
Dec 10, 2018
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When we had water damage in our home, XSI Disaster Services came immediately to help. They quickly found the source of the problem and started the clean up process. They are professional, knowledgeable, punctual, and kind. While I hope we won't need disaster services in our future, they will be the first call I make if we do! I highly recommend this company.
