Orchid Maids

Business Details

8 Years

experience

Trusted Residential & Commercial Cleaning Services in Norwich, CT

At Orchid Maids, we are dedicated to delivering exceptional residential and commercial cleaning services across Southeast Connecticut. With a team of highly trained and vetted professionals, we prioritize customer satisfaction through meticulous attention to detail, secure payment options, and a 100% satisfaction guarantee. Our services are designed to save clients time while maintaining the highest hygiene standards, supported by partnerships with organizations like ISSA and recognition as a Small/Minority Business Enterprise by the state of Connecticut. We combine eco-friendly practices with modern techniques to ensure every space we clean meets our rigorous quality benchmarks.

Services

Standard Cleaning Move In/Out Cleaning Commercial Cleaning Window Cleaning Refrigerator Cleaning Oven Cleaning Interior Window Cleaning Cabinet Cleaning Blinds Cleaning Laundry Services

Details

Year established: 2018

Highlights and features

Highly trained and background-checked cleaning professionals
100% satisfaction guarantee with free re-cleaning if needed
Secure online booking and cash-free payment options
Customizable cleaning plans for homes and businesses
Eco-friendly cleaning supplies and modern techniques

Associations and certifications

Greater Norwich Area Chamber of Commerce
Small/Minority Business Enterprise (Connecticut)
ISSA Residential
Cleaning for a Reason

What people say

Top-rated service 5-star rating Fantastic job Great value Spotless results

Website

Update Listing

Services

Standard Cleaning

Our standard cleaning service ensures every corner of your home is spotless. We focus on high-traffic areas, kitchens, bathrooms, and living spaces using eco-friendly products. Clients enjoy flexible scheduling options, including one-time or recurring visits, with prices starting at $196.90. The service includes dusting, vacuuming, mopping, and sanitizing surfaces to maintain a healthy environment.

Move In/Out Cleaning

Designed for seamless transitions, our move-in/move-out cleaning tackles deep-seated grime in both old and new homes. The service covers kitchens, bathrooms, floors, and hard-to-reach areas like ceiling fans and baseboards. Starting at $328.90, it ensures properties are immaculate for new occupants or ready for sale, with attention to detail that meets real estate standards.

Commercial Cleaning

We provide comprehensive janitorial services for offices, medical facilities, and retail spaces. Our team follows detailed checklists to sanitize workspaces, restrooms, and common areas while minimizing disruption. Services are customizable to fit business hours and include eco-friendly supplies. Clients receive tailored quotes based on facility size and specific needs.

Window Cleaning

Interior window cleaning removes smudges and streaks from residential and commercial glass surfaces. Our professionals use streak-free solutions and squeegees to enhance clarity and aesthetics. Priced per window with tracks, this service is available as an add-on to standard cleaning packages or as a standalone visit.

Refrigerator Cleaning

This specialized service deep-cleans refrigerators, including shelves, drawers, and door seals. We remove expired items, sanitize compartments, and deodorize to eliminate odors. Available for both residential and commercial units, it ensures food safety and extends appliance lifespan. Priced per refrigerator, it can be added to any cleaning appointment.

People

Shellena Pitterson

Owner and CEO

Shellena Pitterson leads Orchid Maids with a commitment to excellence, drawing on years of industry experience. She actively contributes to professional development through panels like the Connecticut Economic Development Panel, advocating for service innovation and community growth.

Questions

What areas do you serve?

We serve all of Southeast Connecticut, including Norwich, New London, Groton, and surrounding towns.

How do I book a cleaning?

Book online in 60 seconds or call (860) 800 5958 for instant scheduling with no upfront payment required.

What payment methods are accepted?

We accept credit and debit cards through our secure online platform, with payment processed after service completion.

Do you offer a satisfaction guarantee?

Yes! If unsatisfied, we'll re-clean the area free of charge under our 100% satisfaction guarantee.

Are your cleaners insured and vetted?

All professionals are fully insured, background-checked, and trained to ensure reliability and quality service.

Can I customize my cleaning plan?

Yes! Services are tailored to your schedule, home size, and specific cleaning preferences for maximum flexibility.

Reviews (4)

Write a Review

Jessica Varney

Dec 08, 2021 Report

Excellent quality and customer care. Orchid Maids has been deep cleaning my elderly parents home once a week for a couple of months now. Here is what my Mom recently texted to me:
The cleaning girl came and shes wonderful. Even cleans the frames around the doors and the tops! Thank you, Orchid Maids, for taking such good care of my parents home!

Matt Guthrie

Oct 15, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
They did such an amazing job cleaning our house before we moved in. Highly recommended!
Service:Moving clean

Harmony Houston

Sep 04, 2021 Report

Positive:Professionalism,Punctuality,Quality
Zoe and Jayden were phenomenal! They were kind, punctual, and made sure I was completely satisfied with their services before leaving. I will continue to use Orchid Maids for my residential cleaning from now on!
Service:Deep clean

Evette Fears

Jul 23, 2021 Report

Orchid Maids provides cleaning services for my vacation rental property. The team is always professional, on time for appointments, and fast. If I ever have any questions they are quick to respond, friendly, and easy to communicate with. I have never had one complaint from any of my guests. The professionalism and friendliness of this team have exceeded my expectations. Im so glad I found them.