Business Details
25 Years
experience
Emergency
services
Trusted Phoenix Plumbing Services 24/7
Custom Plumbing of Arizona has been a trusted name in the plumbing industry since 2001. With over two decades of experience, we specialize in delivering high-quality residential and commercial plumbing solutions across Phoenix and the surrounding areas. Our team of licensed professionals is committed to exceeding client expectations through innovative techniques and reliable service. We pride ourselves on maintaining the highest standards of workmanship while honoring commitments and meeting tight deadlines. By fostering collaborative relationships with clients, designers, and contractors, we provide tailored services that address unique plumbing challenges.Our dedication to continuous improvement ensures we remain at the forefront of the industry, combining technical expertise with a customer-centric approach. From emergency repairs to large-scale installations, we strive to create responsive solutions that align with project goals. Our reputation for integrity and excellence has been built through years of consistent performance and a commitment to community values. With a focus on transparency and accountability, we ensure every project reflects our core principles of quality, fairness, and professionalism.
Services
Drain Cleaning
Sewer Repair
Plumbing
Water Treatment
Cast Iron Pipe Repair
Toilet Repair
Boiler Repair
Leak Detection
Repiping
Water Heater Repair
Details
- Year established: 2001
Highlights and features
- 24/7 emergency response with no overtime charges
- Apples to Apples Price Guarantee matches local competitors
- 20+ years of local plumbing expertise
- Free annual plumbing inspections with repairs
- Licensed, insured, and background-checked technicians
What people say
Fast response
Honest pricing
Professional technicians
24/7 availability
Quality workmanship
Services
Drain Cleaning
Our drain cleaning service removes blockages using professional-grade equipment including drain snakes and hydrojetting. We handle kitchen sinks, bathroom drains, and main sewer lines with methods that protect fixtures while restoring proper flow. Emergency services available 24/7 with no extra charges for after-hours work. Thousands of Phoenix residents trust our technicians for fast resolution of clogs and backups.
Sewer Repair
We specialize in sewer line diagnostics and repairs using trenchless technology when possible. Our services include camera inspections, root removal, and full pipe replacement. Emergency teams respond within an hour for sewer backups and leaks. We offer warranties on all repairs and use durable materials to ensure long-lasting solutions for both residential and commercial properties across the Phoenix metro area.
Water Heater Repair
Our technicians service all types of water heaters including tankless, gas, and electric models. We provide same-day repairs for common issues like leaks, thermostat failures, and heating element problems. Regular maintenance services extend equipment lifespan while improving efficiency. Emergency repairs available 24/7 with upfront pricing and replacement options when necessary.
Leak Detection
Using advanced acoustic and thermal imaging technology, we pinpoint hidden leaks in walls, slabs, and underground pipes without destructive excavation. Our non-invasive methods identify slab leaks, pool leaks, and sewer line issues. Emergency teams respond rapidly to prevent water damage and mold growth while providing repair solutions that include repiping when necessary.
Repiping
We offer complete repiping services using copper, PEX, and PVC materials to address corroded or outdated plumbing systems. Our technicians complete most residential projects in 1-2 days with minimal disruption to daily routines. Services include water quality consultations and material selection guidance. We specialize in slab leak repairs and whole-home repiping with warranties covering both labor and materials.
People
Vince Hils
CEO
Vince Hils founded Custom Plumbing of Arizona after successful careers in telecommunications and hospitality management. With over 20 years in the plumbing industry, he transformed a small operation into Arizona's top plumbing company while maintaining family values and fair pricing principles.
Questions
What plumbing services do you offer in Phoenix?
We provide full-service plumbing including emergency repairs, drain cleaning, sewer line replacement, water heater services, leak detection, repiping, and water treatment solutions for residential and commercial properties.
Are you available for emergency plumbing calls?
Yes, our 24/7 emergency service responds to urgent plumbing issues including leaks, clogs, and system failures across the Phoenix metro area.
How quickly can you respond to a plumbing emergency?
Most emergency calls receive a technician within 60 minutes, with no extra charges for after-hours or weekend service.
Do you offer financing options?
Yes, we provide flexible financing solutions for larger plumbing projects including repiping and system replacements.
What areas do you service?
We serve Phoenix and surrounding communities including Scottsdale, Glendale, Mesa, Chandler, Tempe, and Goodyear.
Are your plumbers licensed and insured?
All our technicians are fully licensed, bonded, and insured with background checks for customer safety and peace of mind.
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Reviews (6)
Eleanor V.
Jan 27, 2022
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I had previously given this company 5 stars. However, this was before I realized that the installer had no idea how to install a Delta iVoice faucet. I am now giving them 1 star, and that's being generous. Mainly because when I called to get someone out who knows the new faucet technology no one has shown up. We were originally scheduled for someone to come out on Monday, January 24th. We got a call and was asked if we could reschedule for Tuesday, January 25th. No one showed up at the appointment time. We then got a call to reschedule for first thing Wednesday morning, January 26th. AGAIN
Hannah S.
Jan 10, 2022
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In Arizona with very high Covid positivity, a technician should not show up without a mask. I felt I could not refuse a very high quote. Is that because I am a woman or because I am polite? Work was done well, but a charge of $770 for less than two hours work is ridiculous. Suggestion: let a man discuss a quote with this company. Or just don't be too polite!
Myia MacDonald
Jan 03, 2022
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Daniel gave me a good quote, the next day he did the repair Quick and easy, he saved me from a company that was trying to take advantage of me, thank you. I would use Custom again.
Services:Repair pipe,Find & repair leak
Services:Repair pipe,Find & repair leak
Melanie Swarny
Dec 24, 2021
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We had a terrific experience with Custom Plumbing of Arizona. We started our Sunday morning with water leaking out from under the toilet during a shower. The company sent someone out same day which is not typically on weekends. Kory was very professional and explained everything he was doing clearly. They were not able to determine the exact cause of the leaking on Sunday but were extremely quick to set up an appointment with a camera to see clearly what was going on in less than 24 hours. The manager, Jessie, was the one who came and he was extremely friendly and professional. I was able to see
Saul L.
Dec 15, 2021
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At 1:30 this afternoon I called Custom Plumbing with an urgent request for help with 2 clogged sinks in the kitchen, hoping we could get help sometime today, but unfortunately the best they could do was tomorrow @ 8-10am. At 4:30 they called to RESCHEDULE to Thursday, needless to say not acceptable and yet too late in the day to make other arrangements! If your need is urgent you would be well served if you looked for another Company! A word to the wise.
Michael Belarde
Nov 26, 2021
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Positive:Professionalism
My water heater quit working. I called my old company and they said it would take a few days. Kory came out the same day to replace it. He is nice very trustworthy I will definitely call them again.
Services:Install water heater,Repair water heater
My water heater quit working. I called my old company and they said it would take a few days. Kory came out the same day to replace it. He is nice very trustworthy I will definitely call them again.
Services:Install water heater,Repair water heater
