Business Details
26 Years
experience
Emergency
services
Open 24/7
always available
24/7 Emergency Water Damage Restoration in San Antonio
Water Damage San Antonio has been a trusted provider of emergency water damage restoration services since 2000. Our team of IICRC-certified technicians delivers 24/7 emergency response with a guaranteed 45-minute arrival time, serving residential and commercial clients across San Antonio and surrounding areas. We specialize in water extraction, flood cleanup, sewage removal, and mold remediation using state-of-the-art equipment while maintaining direct billing relationships with all major insurance companies. Our family-owned business prioritizes customer satisfaction through transparent communication, unconditional lifetime warranties, and a commitment to restoring properties to pre-damage conditions efficiently.With over 20 years of industry experience and thousands of successful projects, we combine technical expertise with personalized service to address both immediate emergencies and long-term restoration needs. Our drug-free workplace and thorough background checks ensure client safety, while our locally-based operations allow for rapid response times and community-focused service. We maintain partnerships with licensed plumbers, carpenters, and drywall specialists to provide comprehensive solutions for every water damage scenario.
Services
Water Extraction
Flood Cleanup
Sewage Removal
Mold Remediation
Carpet Drying
Basement Flood Repair
Commercial Water Damage
Fire Damage Restoration
Odor Neutralizing
Insurance Claims Assistance
Details
- Year established: 2000
Highlights and features
- 45-minute emergency response guarantee 24/7
- Direct insurance billing with $0 out-of-pocket costs
- 100% unconditional lifetime warranty on all work
- Locally owned with 20+ years of regional experience
- Certified technicians using industrial-grade drying equipment
Associations and certifications
- IICRC
What people say
20-minute response
Professional technicians
Complete documentation
No hidden fees
Lifetime warranty
Services
Emergency Water Extraction
Our 24/7 emergency water extraction service utilizes industrial-grade pumps and extractors to rapidly remove standing water from residential and commercial properties. Certified technicians arrive within 45 minutes to minimize structural damage and prevent mold growth. We handle all water sources including burst pipes, flooding, and sewage backups while coordinating directly with insurance providers for seamless claims processing.
Flood Damage Restoration
Comprehensive flood damage restoration includes water removal, structural drying, and content restoration using thermal imaging and moisture meters. Our IICRC-certified team follows strict insurance guidelines to document damage and ensure complete recovery. We specialize in both residential and commercial flood scenarios with emergency response available day or night.
Sewage Cleanup
Professional sewage cleanup services address contaminated water removal and sanitization following sewer line backups or system failures. Our technicians use biohazard-rated equipment and EPA-registered disinfectants to eliminate pathogens while following OSHA safety standards. We coordinate plumbing repairs and provide documentation for insurance claims processing.
Mold Remediation
Certified mold remediation specialists identify and eliminate mold growth caused by water damage. Our process includes moisture source elimination, HEPA vacuuming, antimicrobial treatments, and air quality testing. We follow EPA guidelines for containment and disposal while providing preventive solutions to avoid future mold issues in treated areas.
Insurance Claims Assistance
We streamline insurance claims through direct billing and documentation services. Our team works with adjusters to assess damage, create Xactimate estimates, and ensure proper compensation for restoration work. We guarantee zero out-of-pocket costs for insured clients while managing all communication and paperwork throughout the claims process.
People
Adib
Owner/Operator
Master Carpet Cleaner with 20+ years experience in water remediation and mold removal. Founded Rhino Restoration in 2000 after training with San Antonio's top restoration company. Certified in multiple remediation specialties with 5,000+ successful projects completed.
Questions
What emergency services do you offer?
We provide 24/7 water extraction, flood cleanup, sewage removal, and mold remediation with guaranteed 45-minute response times across San Antonio and surrounding areas.
How do insurance claims work with your company?
We handle direct billing with all major insurance providers, guaranteeing zero out-of-pocket costs. Our team documents damage, creates Xactimate estimates, and manages communication with adjusters.
What differentiates your service from competitors?
We offer faster response times, unconditional lifetime warranties, and complete transparency with no hidden fees. Our certified technicians use industrial equipment and maintain drug-free workplace standards.
Do you handle both residential and commercial projects?
Yes, we provide customized solutions for homes, offices, and commercial buildings including specialized equipment for large-scale water damage restoration.
What certifications do your technicians hold?
Our team maintains IICRC certification in water restoration, mold remediation, and carpet cleaning, with ongoing training to meet industry standards and insurance requirements.
How quickly can you respond to emergencies?
We guarantee arrival within 45 minutes of dispatch for all emergency calls, operating a fleet of fully equipped response vehicles available 24 hours daily.
Reviews (4)
Jim G.
Oct 04, 2020
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San Antonio Water Damage and Restoration company, are very knowledgeable and professional at drying houses, this is the 2nd time I have used them, would not use anyone else. They came into my house and observed all the mandates, due to the COVID Virus, wearing masks and staining at least 3-5ft from my family members. The San Antonio Water Damage always sets my mind at ease by working with the insurance company. The Insurance adjusters sing their praise, as it makes their job a lot easier. Please save yourself a headache and call this company now. They are very professional and well equipped to
Sarah A.
Mar 31, 2020
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We had ac leak through attic and into our kitchen. They were fast in responding and knowledgable. Made sure the job was done right and I felt I could trust them fully!
Matt W.
Aug 11, 2019
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We could not be more pleased with the service we received! Our washer flooded the living room and bedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!
Amy T.
May 04, 2019
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This place is on time, knowledgeable and holds up to a five star review. The business is very honest and trustworthy. Once this job is completed. I'm hiring them again and possibly my bro in law. Again excellent experience!!!
