Business Details
14 Years
experience
Emergency
services
Trusted Damage Restoration Services in Phoenix, AZ
Since 2012, Dry Star Restoration & Construction Restoration & Construction has been Arizona's trusted leader in comprehensive property damage restoration. Our team of IICRC-certified technicians combines over a decade of hands-on experience with cutting-edge equipment to address water damage, fire damage, mold remediation, asbestos abatement, and storm repair. We operate with a proven four-step process that begins with rapid assessment and mitigation, followed by precise restoration and ongoing maintenance. Our commitment to excellence is reflected in our 2018 Angie's List Super Service Award and our ability to bill insurance companies directly, streamlining the recovery process for clients.With 24/7 emergency response and a 90-minute service guarantee, we prioritize minimizing property damage and health risks while restoring homes and businesses to pre-loss conditions. Our locally owned operation maintains strict adherence to safety protocols, including EPA and OSHA compliance for asbestos removal, and employs advanced techniques like HEPA filtration and negative air pressure containment. Through continuous technician training and community involvement, we uphold our reputation for integrity, transparency, and client-focused solutions across Phoenix and surrounding Arizona communities.
Services
Water Restoration
Fire Restoration
Mold Remediation
Asbestos Abatement
Storm Repair
Sewage Cleanup
Flooring Services
Remodeling
Custom Home Building
Details
- Year established: 2012
Highlights and features
- 24/7 emergency response within 90 minutes
- IICRC-certified technicians with advanced training
- 2018 Angie's List Super Service Award winner
- Direct insurance billing for hassle-free claims
- Locally owned with Arizona-specific climate expertise
Associations and certifications
- IICRC
- Angie's List Super Service Award
What people say
24/7 availability
Quick response
Thorough work
Professional staff
Insurance help
Services
Water Restoration
Our water damage restoration service addresses flooding, leaky pipes, and water intrusion emergencies. We employ industrial-grade extraction equipment and thermal imaging to locate hidden moisture. The process includes structural drying with LGR dehumidifiers and antimicrobial treatments to prevent mold growth. Our technicians document moisture levels throughout the drying process to ensure complete restoration.
Fire Restoration
Fire damage restoration covers complete property recovery from smoke, soot, and water damage. Our process includes HEPA vacuuming, ozone treatment for odor removal, and content cleaning with specialized solvents. We perform structural repairs to damaged framing and replace materials that cannot be salvaged. Thermal fogging techniques eliminate residual smoke particles from hard-to-reach areas.
Mold Remediation
Professional mold remediation services include containment with negative air pressure, HEPA filtration, and removal of contaminated materials. We use antimicrobial solutions to treat affected surfaces and conduct post-remediation air quality testing. Our team addresses moisture sources to prevent future growth while following strict safety protocols for occupant protection.
Asbestos Abatement
Asbestos abatement services feature comprehensive inspections, containment systems, and safe removal of asbestos-containing materials. Our certified technicians use full containment enclosures with HEPA-filtered air scrubbers. We follow EPA and OSHA regulations for material disposal and provide clearance testing to verify complete removal of asbestos fibers.
Storm Repair
Storm repair services address roof damage, structural issues, and water intrusion from Arizona monsoons. We provide emergency tarping, structural drying, and complete roof replacement when necessary. Our team handles insurance documentation and coordinates with adjusters to streamline the repair process for residential and commercial properties.
People
Dry Star Team
Certified Restoration Technicians
Our team of IICRC-certified professionals brings decades of combined experience in property damage restoration. They maintain current training in the latest restoration techniques and safety protocols for water, fire, mold, and hazardous material removal.
Questions
What immediate actions should I take after water damage?
Turn off electricity, contact your insurance company, and call Dry Star Restoration & Construction Restoration & Construction immediately for professional water extraction and mold prevention.
How long does fire restoration typically take?
Minor damage takes 1-2 weeks while extensive damage requires several months, depending on structural repairs and content cleaning requirements.
Can mold be completely removed?
Professional remediation significantly reduces mold to safe levels by addressing moisture sources and using containment methods for thorough removal.
What areas do you serve?
We serve Phoenix, Tucson, Mesa, Chandler, Scottsdale, and all surrounding Arizona communities with emergency restoration services.
Is asbestos removal always necessary?
Asbestos removal is required before renovations or demolition. Undisturbed materials can remain if properly maintained and monitored.
Do you work with insurance companies?
Yes, we provide direct insurance billing and documentation to streamline claims processing for water, fire, and storm damage claims.
Reviews (6)
Summer Nelson
Nov 27, 2021
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Robert at dry Star always makes sure our family is well taken care of. The first time we used them, our kitchen sink had leaked and caused water damage through our cabinetry etc and everything had to be ripped out and replaced. It ended up being a much bigger job than we expected, but we got to add the changes to the kitchen we wanted in the process and its was a smooth process over all. The second time, we found mold in one of our bathroom cabinets from an outside source. They came quickly and removed the mold and quoted repair. They are honest and reliable and make sure youre well taken
Terry O.
Nov 02, 2021
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It started off with having a new sink put in and the person from Lowe's recommended DryStar. DryStar came immediately and explain how they would dry my kitchen under the sink out and then give me a whole new kitchen without having to pay a cent. He was one smooth talker. Called my insurance and explain what DryStar was going to do for me. My insurance lady said that she would prefer to work with her people. So from then on my kitchen was tore up couldn't use it they put in a plastic sink in there for me. And then I waited for it to dry. Then they came out tour of the kitchen put it all
Wendi A.
Nov 02, 2021
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I have struggled with DryStar and been passed around from person to person within their company. They were on top of things in the dry out/deconstruction phase but the reconstruction has been like pulling teeth to get installers scheduled. We started this process 2 months ago and are nearly done but still not over the finish line.
Slicker Speed
Oct 07, 2021
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DryStar did an amazing job on my home and Noah took his time and went the extra mile to thoroughly explain the process of all the work that needed to be done. He was very patient with explaining things to me over the phone and in person. He got things done in a very clean & quick matter. And made sure to keep updating me on all the process which I really appreciated. Would definitely recommend this company!
Alyssa Allen
Sep 27, 2021
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Positive:Professionalism,Responsiveness
Dry Star Restoration came out to my home after a large storm / water damage and helped me with my repairs. They were responsive and professional throughout the whole process. I would recommend them to anyone!
Dry Star Restoration came out to my home after a large storm / water damage and helped me with my repairs. They were responsive and professional throughout the whole process. I would recommend them to anyone!
Jeanene L.
Sep 20, 2021
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The worst! Stay away at all costs. Initially they were responsive and kept appointments and once they got payment, stopped responding, didn't finish work, 12 weeks later and my floor is still pulled up and baseboards are still missing. They won't call me back, won't send the emails I've requested with the scope of work. Abbi is nice until you question their process and portray an unhappy customer, then she's rude and unprofessional. I'm not sure what background Martin comes from but he can't manage a project. Just stay away folks! Save yourself the burden
