Business Details
34 Years
experience
Premium Flooring Solutions for Residential & Commercial Projects
Since 1992, Metropolitan Hardwood Floors has established itself as a trusted partner in the flooring industry, dedicated to delivering innovative and sustainable solutions. Our brands, Kentwood engineered hardwood and Evoke luxury vinyl, rigid core, and laminate flooring, are designed to meet the evolving needs of residential and commercial spaces. With a commitment to quality, we developed the Clean Floors program, setting industry standards for environmental compliance and product excellence. Our team of experts provides end-to-end flooring systems, technical support, and personalized service to ensure every project achieves its vision. Decades of experience guide our focus on transparency, helping clients make informed decisions about flooring materials and processes.We prioritize clarity, durability, and design-forward options, backed by rigorous testing and responsible sourcing. From product selection to installation guidance, our specialists mitigate challenges and ensure seamless project execution. Our nationwide network of studios and warehouses supports architects, designers, and dealers with resources like Lunch & Learn training and next-day sample delivery. By combining innovation with integrity, we aim to transform indoor spaces into functional, welcoming environments. This dedication to people, planet, and performance has solidified our reputation as a leader in the flooring industry.
Services
Engineered Hardwood
Luxury Vinyl
Rigid Core Flooring
Laminate Flooring
Technical Support
Design Studios
Installation Guidance
Product Certification
Commercial Project Support
Sample Delivery
Details
- Year established: 1992
Highlights and features
- We offer over 30 years of expertise in sustainable flooring innovation.
- Our end-to-end flooring systems ensure project-specific solutions and compliance.
- We prioritize environmental responsibility through our Clean Floors program.
- Our technical specialists provide installation guidance and problem mitigation.
- We deliver next-day samples and nationwide studio support for professionals.
Services
Engineered Hardwood
Kentwood engineered hardwood combines durability with elegant design, featuring responsibly sourced materials and advanced finishes. Ideal for residential and commercial spaces, it resists moisture and warping while offering timeless aesthetics. Our team ensures compliance with environmental standards and provides installation expertise for long-lasting results.
Luxury Vinyl
Evoke luxury vinyl flooring delivers water resistance and comfort underfoot, suitable for high-traffic areas. Available in diverse styles, it mimics natural materials like wood and stone. We ensure acoustic performance and ease of maintenance, backed by technical support for seamless installation.
Technical Support
Our specialists address challenges like moisture control, substrate preparation, and acoustic compliance. From project evaluation to on-site advice, we mitigate risks and ensure adherence to industry standards. Services include moisture testing, radiant heat compatibility, and emission certifications for all flooring types.
Design Studios
Metropolitan Hardwood Floors Studios in Vancouver, Calgary, Denver, and other locations offer hands-on exploration of flooring options. Professionals can schedule consultations to review product samples, discuss design applications, and receive tailored recommendations for residential or commercial projects.
Commercial Project Support
We provide end-to-end solutions for large-scale projects, including product specification, compliance documentation, and logistics coordination. Our in-house experts collaborate with architects and contractors to meet project deadlines and performance requirements, ensuring quality assurance from selection to installation.
People
George Smith
Director of Sales Western Canada
With extensive industry experience, George leads sales initiatives in Western Canada, focusing on client relationships and market expansion. He ensures dealers receive comprehensive support for product distribution and growth.
Andre Tesolin
Regional Manager Eastern Canada
Andre manages Eastern Canada operations, leveraging his expertise to connect clients with tailored flooring solutions. He emphasizes technical support and dealer collaboration to meet regional project demands.
Ben Mitchell
Director, USA
Ben oversees U.S. operations, driving strategic partnerships and residential market growth. His leadership ensures alignment between client needs and Metropolitan Hardwood Floors's innovative product offerings.
Richard Brotherton
Commercial Team Manager Western USA
Richard specializes in commercial projects across the Western U.S., providing technical expertise and product guidance to ensure large-scale project success and client satisfaction.
Chris Allman
Commercial Team Manager Eastern USA
Chris supports Eastern U.S. commercial clients, offering tailored solutions and fostering partnerships. His focus on technical compliance and project efficiency ensures optimal outcomes for complex installations.
Questions
What types of flooring products does Metropolitan offer?
Metropolitan provides engineered hardwood (Kentwood), luxury vinyl, rigid core, and laminate flooring, along with installation accessories and technical support for residential and commercial projects.
How does Metropolitan ensure environmental responsibility?
Our Clean Floors program enforces strict environmental compliance, responsible sourcing, and rigorous testing to minimize ecological impact across all product lines.
Can I get technical support for my flooring project?
Yes. Our Technical Services Specialists offer guidance on moisture testing, substrate preparation, acoustic performance, and installation best practices to ensure project success.
Are flooring samples available?
Order Kentwood or Evoke samples directly from Material Bank by midnight for next-day delivery, or consult your Metropolitan representative for custom options.
Do you offer training for design professionals?
Yes. Our Lunch & Learn programs provide 30-60 minute sessions on product design, technical insights, and compliance, hosted in-person or virtually by industry experts.
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Reviews (2)
Lisa Ware
Nov 01, 2020
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I chose to cancel my order for engineered hardwoods and this company charged me a hefty restocking fee even though the material was just delivered today and I had put in a cancellation on Saturday. First they said 20% of the total and then they agreed to 10% which is supposedly SO generous. Cost me $1600, and I am a single mom. Im so sad and disappointed. This is a lot of money for me just because they have to drive the materials back to Kent.
Michael Ponzio
Nov 18, 2018
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Loved workin here!!! Best place ever to be employed!!! Wish i didnt have to leave state would def come back here if im ever back in washington!!!
