Business Details
12 Years
experience
Eco-Friendly Carpet Cleaning Services in Lebanon, PA
Hains Dry Carpet Cleaning was founded in 2014 with a mission to revolutionize carpet care through eco-friendly, dry organic cleaning methods. As a family-owned business based in Lebanon, Pennsylvania, we combine advanced low-moisture technology with non-toxic, hypoallergenic products to deliver safer, healthier results for homes and businesses. Our team holds IICRC certification, the industry's highest standard, ensuring technical expertise and adherence to rigorous quality benchmarks. Owner Gordon Hains, Jr., brings decades of local experience and personal commitment to service excellence, driven by his family's connection to Duchenne Muscular Dystrophy research. We guarantee 100% satisfaction with every job, offering a 30-day Clean Carpet Guarantee and transparent pricing with no hidden fees.Our patented dry extraction process eliminates the drawbacks of traditional steam cleaningno wet carpets, no recurring stainswhile extending carpet longevity and improving indoor air quality. With thousands of satisfied customers across Lebanon and surrounding communities, we prioritize customer education, demonstrating how regular professional cleaning prevents allergen buildup and maintains optimal living environments. Our comprehensive services include area rug restoration, pet stain/odor elimination, upholstery cleaning, and mattress sanitization, all performed using equipment and techniques that meet manufacturer warranty requirements. By focusing on technical superiority and community impact, we aim to be the most trusted name in carpet care rather than the largest provider.
Services
Carpet Cleaning
Area Rug Cleaning
Upholstery Cleaning
Pet Stain Removal
Tile & Grout Cleaning
Details
- Year established: 2014
Highlights and features
- We are IICRC-certified, holding the industry's highest technical standard
- Our patented dry extraction process prevents recurring stains and wet carpets
- We guarantee 100% satisfaction with our 30-day Clean Carpet Guarantee
- Family-owned business with 10+ years of local service expertise
- Non-toxic, hypoallergenic cleaning products safe for children and pets
Associations and certifications
- IICRC
What people say
Completely satisfied
Love the product
Carpets look fantastic
Dry right away
Safe for family
Services
Carpet Cleaning
Our patented low-moisture system removes deep-seated dirt and allergens without wetting carpets. Using non-toxic, hypoallergenic compounds, we restore carpets to manufacturer condition while preserving warranties. The process takes 30 minutes to dry, preventing mold growth and recurring stains.
Area Rug Cleaning
On-site dry extraction preserves delicate fibers in oriental and area rugs. Our six-step process removes embedded particulates and allergens without harsh chemicals. Specialized equipment handles fragile weaves and dyes, extending rug longevity while maintaining original appearance.
Pet Stain Removal
Enzymatic solutions break down urine crystals at the source. Three treatment levels address varying contamination depths, including subfloor sanitization. The process eliminates bacteria causing recurring odors while protecting carpet warranties through manufacturer-approved methods.
Upholstery Cleaning
Certified technicians clean all fabric types using low-moisture extraction. Pre-testing ensures colorfastness while removing embedded soils. The process restores appearance and extends furniture life, with optional stain-resistant protectant application included in every service.
Tile & Grout Cleaning
High-performance equipment removes built-up grime from tile surfaces and grout lines. The process restores original appearance without damaging sealants or finishes. Commercial-grade solutions dissolve stubborn deposits that household cleaners cannot reach.
People
Gordon Hains, Jr.
Owner
Gordon Hains, Jr. founded Hains Dry Carpet Cleaning in 2014 after identifying gaps in traditional carpet cleaning methods. A Lebanon County native with three sons, he developed his patented dry cleaning system following his youngest son's Duchenne Muscular Dystrophy diagnosis. Gordon prioritizes non-toxic solutions and community impact, donating portions of profits to MD research while maintaining technical excellence through IICRC certification.
Questions
What makes your carpet cleaning method different?
Our patented low-moisture system uses organic compounds instead of steam cleaning, leaving carpets dry in 30 minutes without recurring stains.
Do you guarantee your carpet cleaning services?
Yes, we offer a 30-day Clean Carpet Guarantee covering any areas needing re-cleaning at no additional charge.
Can you remove pet stains and odors?
Our enzymatic treatments eliminate pet stains and odors at the source, with three treatment levels for varying contamination depths.
Are your cleaning products safe for children and pets?
All products are non-toxic, hypoallergenic, and EPA-certified, with no harsh chemicals or residual soaps left in carpets.
How often should carpets be professionally cleaned?
Manufacturers recommend cleaning every 6-12 months to maintain warranties and indoor air quality, especially in homes with pets or allergies.
Reviews (5)
Alanis Fernandez Toro
Jun 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We love our results it feels like a new home again. Thank you so much for your great business.
Services:Clean carpet,Clean area rugs
We love our results it feels like a new home again. Thank you so much for your great business.
Services:Clean carpet,Clean area rugs
Jarret Zimmerman
Feb 23, 2021
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5 star experience. Bought a house, wanted carpets cleaned, did a wonderful job.
1.) was clean, very professional.
2.) explained process and technology going into cleaning the carpets. (Never knew cleaning carpets had so much going on, just shows how Hains goes above and beyond!)
3.) Carpets are like brand new now! Very thankful going through Hains!
1.) was clean, very professional.
2.) explained process and technology going into cleaning the carpets. (Never knew cleaning carpets had so much going on, just shows how Hains goes above and beyond!)
3.) Carpets are like brand new now! Very thankful going through Hains!
Kelly Phillippy
Feb 04, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
With 2 pups and the odors that get trapped because of them, I thought I was going to have to dispose of my large area rug after minor flooding in our lower level. Gordy and Team performed a miracle and not only are all the odors from the pups and water damage gone, but the rug looks brand new! Highly recommend.
Services:Clean area rugs,Remove pet stains & odors
With 2 pups and the odors that get trapped because of them, I thought I was going to have to dispose of my large area rug after minor flooding in our lower level. Gordy and Team performed a miracle and not only are all the odors from the pups and water damage gone, but the rug looks brand new! Highly recommend.
Services:Clean area rugs,Remove pet stains & odors
Jennifer Barbusca
Oct 11, 2020
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Positive:Professionalism,Punctuality,Quality
Wonderful experience working with them! Great customer service, very kind and caring. Carpets look and smell great!
Wonderful experience working with them! Great customer service, very kind and caring. Carpets look and smell great!
Adam Killian
Aug 03, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Very professional, on time, quick and easy, nice guy! Definitely recommend and will use again. Great local business!
Services:Remove pet stains & odors,Clean upholstery
Very professional, on time, quick and easy, nice guy! Definitely recommend and will use again. Great local business!
Services:Remove pet stains & odors,Clean upholstery
