Rotor-Matic Plumbing & Drain

Business Details

41 Years

experience

Emergency

services

Trusted Plumbing & Drain Services in Albany, NY

Established in 1985, Rotor-Matic Plumbing & Drain has served the Albany Capital Region for over four decades, delivering expert drain cleaning, sewer repair, and plumbing solutions. Our fully insured team combines advanced technology like hydro jetting and video camera inspections with hands-on expertise to resolve residential and commercial plumbing challenges efficiently. Available 24/7 for emergencies, we prioritize prompt service, transparency, and long-term client relationships.

From routine maintenance to complex pipe replacements, our certified technicians ensure systems operate smoothly across Albany, Rensselaer, Schenectady, and Saratoga Counties. With a focus on integrity and reliability, weve built a reputation as a trusted partner for property owners facing urgent or ongoing plumbing needs.

Services

Drain Cleaning Sewer Line Repair Hydro Jetting Leak Detection Water Line Replacement Sump Pump Installation Toilet Clog Clearing Pipe Repair Emergency Plumbing Video Sewer Inspection

Details

Year established: 1985

Highlights and features

We offer 40+ years of specialized plumbing and drain expertise in the Albany region.
Our team uses advanced hydro jetting and video inspection technology for precision repairs.
Fully insured and certified technicians ensure safe, code-compliant service delivery.
Available 24/7 for emergency plumbing issues with rapid response times.
We provide transparent pricing and detailed explanations of all repair processes.

What people say

Excellent technician Promptly identified issue Professional and understanding 24/7 availability Thorough explanations

Website

Update Listing

Services

Drain Cleaning

Our drain cleaning service eliminates blockages using hydro jetting and mechanical snakes. Technicians address kitchen grease, hair clogs, and foreign objects in residential and commercial properties. Same-day service ensures minimal disruption to daily operations.

Sewer Line Repair

We repair damaged sewer lines with trenchless technology and traditional excavation methods. Video inspections identify root intrusion, cracks, or collapses. Repairs restore flow and prevent property damage from leaks or backups.

Hydro Jetting

Hydro jetting clears stubborn buildup with water streams at 4,000 PSI. This eco-friendly method removes grease, scale, and tree roots from pipes without chemicals. Prevents recurring clogs in main sewer lines and drains.

Emergency Plumbing

Available 24/7 for burst pipes, flooding, and system failures. Rapid response teams arrive with specialized equipment to mitigate water damage. Services include leak sealing, pipe replacement, and drain clearing during crises.

Video Inspection

Camera inspections locate clogs, cracks, and root infiltration in sewer lines. Real-time footage identifies repair needs without destructive digging. Technicians use findings to recommend targeted solutions for residential and commercial systems.

People

Jason

Owner

Jason leads Rotor-Matic Plumbing & Drain with over 20 years of plumbing expertise. He oversees complex repairs and ensures service quality meets industry standards. His hands-on approach includes pipe replacement and emergency response.

Charlie

Lead Technician

Charlie specializes in sewer line diagnostics and hydro jetting. With 15+ years in the field, he explains technical issues clearly and completes repairs efficiently. Clients praise his professionalism during emergency calls.

Zayden

Senior Technician

Zayden handles urgent plumbing crises with precision. He communicates proactively during Sunday service calls and provides maintenance tips. His expertise includes leak detection and drain clearing for residential clients.

Michael

Service Technician

Michael assesses plumbing issues with integrity, even when unable to proceed due to liability constraints. His courteous evaluations demonstrate Rotor-Matic Plumbing & Drain's commitment to ethical service delivery for property managers.

Questions

What emergency plumbing services do you offer?

We provide 24/7 emergency services for burst pipes, sewer backups, and drain flooding. Rapid response teams arrive with hydro jetting equipment and video inspection tools to resolve crises.

Do you service both residential and commercial properties?

Yes, we handle plumbing needs for homes, apartment complexes, and businesses. Services include drain cleaning, sewer line repair, and preventive maintenance tailored to property type.

What areas do you cover?

We serve Albany, Clifton Park, Saratoga Springs, Delmar, and surrounding areas across Albany, Rensselaer, Schenectady, and Saratoga Counties.

How do you diagnose sewer line issues?

We use video camera inspections to identify clogs, cracks, or root intrusion in sewer lines. This allows precise repairs without unnecessary excavation for most issues.

Can you prevent future drain clogs?

Yes, we recommend annual hydro jetting and routine inspections. Technicians also provide maintenance tips like proper drain disposal habits to minimize recurring blockages.

Reviews (6)

Write a Review

Kimberly Morak

Jan 05, 2022 Report

Exceptional company! They came right away for urgent situation! Zayden was professional, friendly and informed me along the way of what he was doing and what was happening.. even asked if I had pets to make sure they were secure before he had to leave my door open for part of the service! All the things you want in a service company for your home.. timely, friendly, professional, knowledgeable, work done correctly and informed of every step!! My go-to for any future needs.. without question!!

Kevin K.

Dec 02, 2021 Report

They showed up on time and not only cleared the clog but also cleared the outside vent and offered suggestions on how to improve venting on the individual sink and washer lines. Punctual, professional, and knowledgable. Maybe not the cheapest when compared to the services that offer $99 any drain cleared -- but unlike the latter, they were responsive. They offered to come out the same day if it was an emergency, and since it wasn't, showed up as scheduled on the following day which was a Saturday. Unlike Rotor rooter, they DO quote prices on the phone and there were no surprises in the final bill

Eric Hermance

Oct 16, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Main sewer line had roots in it causing house to back up they came out and cleaned out the roots showing proof of their work with a live feed camera while doing the job very friendly, honest and polite guys not looking to get over on you would definitely recommend them to anyone in need...
Service:Sewer repair

Caitlyn Alecia

Sep 06, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
main drain had clogged, called Rotor Matic & told them how another plumber was trying to charger an arm and a leg, both gentlemen were extremely friendly and helpful, did the job in under 30 minutes & didnt cost me an arm and a leg. Definitely recommend!!
Services:Drain unblocking,Sewer repair

Pamela Wilkes

May 30, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I was so thankful for Rotor Matics prompt service on a Saturday when my main sewer line backed up. Young Zaden knew exactly what to do and restored free flow! Thank you Rotor Matic! Ill be using you for preventative maintenance.
Service:Sewer repair

Dave J.

Dec 01, 2020 Report

Same day service was nice to open my main drain but unfortunately it only lasted 1 day. When my drain clogged again within 24 hours I took it upon myself to inspect my main drain which they previously opened. I found the small half inch hole that was made with their half inch water jet. A half inch hole through thick sludge just didn't do it. I ended up going out a picking up a garden hose "jet head" from Lowes for less than $4. This garden hose jet head cleared the entire 4 inch