Business Details
23 Years
experience
Emergency
services
Your Trusted HVAC Partner in Dacula, GA
HERO Heating & Air was established through the brotherhood of firefighters, both active and non-active, and has been serving homeowners for over 20 years. We specialize in air conditioning, heating, and air quality services, prioritizing safety and customer satisfaction. Our team of licensed professionals brings the same trust and dedication firefighters are known for, ensuring reliable HVAC solutions. With a focus on prompt service, we handle emergency repairs and routine maintenance with equal expertise. Our loyalty program and extended warranties reflect our commitment to long-term customer relationships. As a Bryant dealer, we offer cutting-edge equipment tailored to individual needs.Our technicians undergo rigorous training to maintain industry standards, combining technical skill with a customer-first approach. We serve Dacula, GA, and surrounding areas, emphasizing transparency in pricing and service. Over the years, we have earned a reputation for friendliness, reliability, and technical excellence, evidenced by numerous 5-star reviews. Our preventative maintenance services help avoid costly breakdowns, while our financing options make comfort solutions accessible. We pride ourselves on being a trusted partner for all HVAC needs, ensuring every client receives personalized attention.
Services
HVAC Installation
AC Repair
Furnace Maintenance
Indoor Air Quality
Emergency Service
Thermostat Upgrades
Ductless Systems
Heat Pump Repair
Preventative Maintenance
Extended Warranties
Details
- Year established: 2003
Highlights and features
- Established through the brotherhood of firefighters for trusted service.
- 24/7 emergency HVAC support for urgent needs.
- Loyalty program with preventative maintenance benefits.
- Financing options available for HVAC upgrades.
- Trained technicians with 20+ years of combined experience.
Associations and certifications
- GA License# CR109629
What people say
Prompt service
Knowledgeable technicians
Reliable solutions
Excellent communication
Trusted professionals
Services
HVAC Installation
We provide precise HVAC installation for new or retrofit homes, ensuring optimal sizing and efficiency. Our technicians assess square footage, climate zones, and ductwork to recommend systems tailored to your needs. With Bryant equipment, we deliver durable solutions for year-round comfort.
AC Repair
Our team addresses AC emergencies promptly, diagnosing issues like refrigerant leaks or compressor failures. Using advanced tools, we restore cooling efficiency while explaining repairs clearly. Regular maintenance reduces breakdown risks, ensuring reliable summer performance.
Furnace Maintenance
Preventative furnace maintenance includes carbon monoxide testing, burner cleaning, and airflow checks. This extends system life, lowers energy bills, and ensures safe operation. Our loyalty program offers discounted annual tune-ups for peak winter readiness.
Indoor Air Quality
We install air cleaners, humidifiers, and UV lights to combat pollutants and allergens. These systems enhance respiratory health by filtering contaminants and balancing moisture levels. Custom solutions address specific concerns like mold or pet dander in homes.
Emergency Service
Available after-hours for urgent HVAC failures, our emergency service prioritizes rapid response. Technicians carry essential parts to resolve common issues immediately, minimizing discomfort. This service is ideal for sudden heating loss in winter or AC breakdowns during heatwaves.
Questions
What HVAC services do you offer in Dacula, GA?
We provide installation, repair, and maintenance for heating, air conditioning, and indoor air quality systems across Dacula and surrounding areas.
Are emergency HVAC repairs available?
Yes, we offer 24/7 emergency service for urgent heating or cooling system failures.
Do you offer financing options?
Yes, approved credit financing is available to help manage unexpected HVAC replacement or repair costs.
How does preventative maintenance benefit my system?
Regular tune-ups reduce breakdowns, improve efficiency, and extend equipment lifespan, saving money on energy bills and repairs.
What areas do you service?
We serve Dacula, Auburn, Braselton, Buford, Hoschton, Lawrenceville, and nearby communities in Georgia.
Why choose HERO Heating and Air?
Our firefighter-founded team combines technical expertise with integrity, offering transparent pricing and 20+ years of trusted local service.
Reviews (5)
Chris Stallings
Nov 04, 2021
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I have had a fantastic time working with the team at HERO. David Fleming has been a very excellent and trustworthy professional to deal with. He has shown me things that other professionals did that cost me money (unnecessarily) and also ways for me keep more of my money. Super diligent, on time, does what they say they will do. I will not work with anyone else.
Melissa Accardy
Sep 22, 2021
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We called HERO Heating and Air for a second opinion after being given a quote for thousands of dollars worth of repairs from another company. They found the problem, corrected it for far less than our original quote, literally saving us thousands of dollars! They are honest and trustworthy and will be our go-to heating and air company from now on. When you find a company you trust, there's no reason to look for others!
Mike Lawley
Sep 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Steve. Kevin and Jayson represented Hero very well. Technically skilled with great customer skills. Thats a good combination
Service:Repair AC
Steve. Kevin and Jayson represented Hero very well. Technically skilled with great customer skills. Thats a good combination
Service:Repair AC
Chris Gosey
Sep 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We called Hero when our AC stopped working. They came out the same day at the time they specified, and replaced the faulty part for a great price. I was very pleased with their service and will definitely use again if/when I need HVAC work done.
Service:Repair HVAC
We called Hero when our AC stopped working. They came out the same day at the time they specified, and replaced the faulty part for a great price. I was very pleased with their service and will definitely use again if/when I need HVAC work done.
Service:Repair HVAC
Michelle Lee Scoggins
Aug 18, 2021
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HERO did a wonderful job customizing a heating and air system for our business. David worked with us to meet our specific needs. His team was incredibly flexible when working with the contractors in our building. We could not be happier with our new system. ~ Impact Golf Academy
