Business Details
36 Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in Monroe, GA
Paul's HVAC has been a trusted HVAC service provider in Monroe, GA since 1990. Our family-owned business combines over 30 years of industry experience with NATE-certified technicians to deliver reliable heating, ventilation, and air conditioning solutions. As a Carrier Factory Authorized Dealer, we maintain the highest standards for installations, repairs, and maintenance. Our commitment to customer satisfaction is demonstrated through personalized service, upfront pricing, and a 100% satisfaction guarantee. We serve residential and commercial clients across Monroe, Gwinnett, and Walton counties, prioritizing energy efficiency and long-term system performance.Our team's expertise spans HVAC diagnostics, system replacements, and preventive maintenance, ensuring optimal comfort for every client. With a proven track record of resolving complex HVAC issues and maintaining transparent communication, we've built lasting relationships within our community. Our dedication to continuous training ensures we stay current with evolving technologies and industry best practices. From emergency repairs to comprehensive system installations, Paul's HVAC combines technical excellence with ethical business practices to deliver dependable solutions tailored to individual needs.
Services
HVAC Repair
HVAC Maintenance
HVAC Installation
Water Heaters
Carrier Products
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of HVAC expertise with NATE-certified technicians
- Our Carrier Factory Authorized status ensures premium installation standards
- We provide transparent pricing with no hidden fees
- Our 100% satisfaction guarantee covers all HVAC services
- We deliver prompt emergency HVAC repair services
Associations and certifications
- Carrier Factory Authorized Dealer
What people say
Prompt and on time
Knowledgeable technicians
Transparent pricing
Professional installations
Reliable emergency service
Services
HVAC Repair
Our HVAC repair service addresses all types of heating and cooling system malfunctions. With NATE-certified technicians and Carrier Factory Authorized expertise, we diagnose and resolve issues with air conditioners, furnaces, and heat pumps. Our emergency repair team responds promptly to restore comfort while ensuring long-term system reliability through thorough diagnostics and quality parts replacement.
HVAC Maintenance
Our comprehensive maintenance program prevents breakdowns and optimizes system efficiency. Technicians perform detailed inspections, cleaning, and calibration of HVAC components. Regular maintenance extends equipment lifespan, improves energy efficiency, and maintains manufacturer warranties while ensuring consistent indoor comfort throughout Monroe's climate extremes.
HVAC Installation
We specialize in proper HVAC system sizing and installation of Carrier equipment. Our certified technicians ensure correct installation that maximizes energy efficiency and system performance. We provide expert guidance on selecting appropriate SEER-rated systems while maintaining clean work environments during installation processes.
Water Heaters
Our water heater services cover both traditional tank and tankless systems. We offer State ProLine electric and gas water heater installations with expert repair capabilities for all makes and models. Our technicians diagnose issues like sediment buildup, thermostat problems, and leak repairs while ensuring optimal hot water delivery efficiency.
Carrier Products
As a Carrier Factory Authorized Dealer, we offer cutting-edge HVAC solutions with advanced technology. Our product range includes energy-efficient air conditioners, furnaces, and heat pumps that meet strict performance standards. We ensure proper installation and ongoing support for Carrier systems to maximize customer investment and comfort benefits.
People
Paul Shankus
Founder
Founded Paul's HVAC in 1990 and operated the business until 2020. Now enjoying retirement in Michigan's Upper Peninsula while maintaining the company's legacy of excellence.
Chris Shankus
Owner
Third-generation HVAC professional with 20+ years experience. NATE-certified and holds Georgia's unrestricted Conditioned Air License. Oversees daily operations while maintaining technical expertise in system installations.
Amanda Shankus
Owner
Joined the company in 2005 and manages customer relations. Focuses on scheduling efficiency and client communication while maintaining the company's commitment to transparent business practices.
Scott Fowler
Service Technician
Since 2018, Scott has provided expert HVAC service with EPA universal certification and NATE credentials. Recognized for technical expertise and customer education during service calls across the service area.
Jim Shankus
Service Technician
34-year HVAC industry veteran with diverse technical skills including welding and electrical work. Provides reliable service to Walton County residents with extensive local market knowledge and experience.
Questions
What HVAC services do you offer in Monroe, GA?
We provide comprehensive HVAC services including repairs, maintenance, installations, and water heater services for residential and commercial clients in Monroe and surrounding Georgia counties.
Are your technicians certified and qualified?
Yes, our team includes NATE-certified technicians and Carrier Factory Authorized professionals with extensive experience in HVAC system diagnostics and repairs.
Do you offer emergency HVAC repair services?
Yes, we provide prompt emergency repair services for urgent HVAC issues with 24/7 availability to restore comfort quickly.
What financing options are available for HVAC systems?
We offer flexible financing through Wells Fargo and Microf for HVAC replacements and installations, making energy-efficient upgrades more accessible.
How often should HVAC maintenance be performed?
We recommend bi-annual maintenance visits to ensure optimal system performance, extend equipment lifespan, and maintain manufacturer warranties.
What makes Paul's HVAC different from competitors?
We combine 30+ years of local experience with certified technicians, transparent pricing, and personalized service to build lasting customer relationships.
Reviews (6)
Yolanda Carreon
Dec 30, 2021
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Don't use these guys there dishonest they tell you your furnace isn't any good and leave you sitting in the cold in below zero weather called another heating and cooling guy he found the problem and it was just clogged from moisture and got it up and working and Paul's tech was trying to sell me another furnace and purposely discounted my thermistate and said it was also broke and had a short it was brand new and there was nothing wrong with it I reported him to the town stop ripping people off that's not the way to run an honest business. STOP TAKING ADVANTAGE OF PEOPLE!
Robert Dixon
Oct 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I have used Paul's Heating & Air since 2013. Their professionalism, and timeliness with the quality of their work are the reasons why I continue to be a customer. Paul's Heating & Air has repaired my systems and installed new systems in my home.
Service:Heating system repair
I have used Paul's Heating & Air since 2013. Their professionalism, and timeliness with the quality of their work are the reasons why I continue to be a customer. Paul's Heating & Air has repaired my systems and installed new systems in my home.
Service:Heating system repair
Juan Colon
Sep 28, 2021
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This was the first time using Paul's air conditioning, and I couldn't be happier. Scott was our technician and he was very professional, courteous and knowledgeable. He diagnosed our issue and found another problem and fixed them both. He also explained the zones in the house and which thermostats controlled them. Amanda responded very quickly to my email to make an appointment and we had great communication. I will definitely be using Paul's air conditioning in the future. Thank you guys:)
Debbie Keller
Sep 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We prefer to use local small businesses when possible, and Pauls Heating and Air has provided several services to us in the past few years. They are always friendly and polite, and provide great service at a reasonable price!
Service:AC maintenance
We prefer to use local small businesses when possible, and Pauls Heating and Air has provided several services to us in the past few years. They are always friendly and polite, and provide great service at a reasonable price!
Service:AC maintenance
Paul Cato
Sep 02, 2021
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Positive:Professionalism,Punctuality,Quality
This company did a great job installing our A/C and heating. Scott and his helpers did a great job. Scott was very informative about the unit. Also, Amanda was very helpful with what had to be done. They were always on time, and that is a plus for us.
Service:AC installation
This company did a great job installing our A/C and heating. Scott and his helpers did a great job. Scott was very informative about the unit. Also, Amanda was very helpful with what had to be done. They were always on time, and that is a plus for us.
Service:AC installation
R. Bradley
Aug 01, 2021
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Positive:Professionalism,Quality,Responsiveness
The bar was set pretty high for these guys given their Google reviews. They were able to squeeze us in the same day. Scott came out and was very informative and helpful. I will definitely be using Paul's Heating and Air for any future heating and air needs. Way to live up to the hype!
Services:AC repair,AC maintenance
The bar was set pretty high for these guys given their Google reviews. They were able to squeeze us in the same day. Scott came out and was very informative and helpful. I will definitely be using Paul's Heating and Air for any future heating and air needs. Way to live up to the hype!
Services:AC repair,AC maintenance
